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Healthcare Insurance Jobs in Remote, OR (NOW HIRING)

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $46K/yr

Experience working in healthcare, insurance, or public service settings. * Strong communication skills, including active listening, clear verbal communication, and professional written communication.

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $46K/yr

Experience working in healthcare, insurance, or public service settings. * Strong communication skills, including active listening, clear verbal communication, and professional written communication.

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $46K/yr

Experience working in healthcare, insurance, or public service settings. * Strong communication skills, including active listening, clear verbal communication, and professional written communication.

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $46K/yr

Experience working in healthcare, insurance, or public service settings. * Strong communication skills, including active listening, clear verbal communication, and professional written communication.

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $468K/yr

Experience working in healthcare, insurance, or public service settings. * Strong communication skills, including active listening, clear verbal communication, and professional written communication.

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $46K/yr

Experience working in healthcare, insurance, or public service settings. * Strong communication skills, including active listening, clear verbal communication, and professional written communication.

Umpqua Health

Customer Care Specialist

Roseburg, OR · On-site

$41K - $46K/yr

Experience working in healthcare, insurance, or public service settings. * Strong communication skills, including active listening, clear verbal communication, and professional written communication.

Inizio Engage

Remote Healthcare Communicator

Myrtle Point, OR · On-site

$11.90 - $22.10/hr

Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance ... Our mission is to partner with our clients, improving lives by helping healthcare professionals and ...

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All JobsHealthcare Insurance JobsHealthcare Insurance Jobs in Remote, OR

Healthcare Insurance information

See Remote, OR salary details

$11K

$42K

How much do healthcare insurance jobs pay per year?

As of Jul 2, 2026, the average yearly pay for healthcare insurance in Remote, OR is $40,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $41,200.00 per year, depending on experience, location, and employer.

What is healthcare insurance?

Healthcare insurance is a type of coverage that pays for medical and surgical expenses incurred by the insured. It can also cover other types of health-related costs, such as prescription drugs, preventive care, and sometimes dental and vision care. Individuals typically pay a monthly premium, and the insurance helps cover costs according to the policy's terms, such as deductibles and copayments. Healthcare insurance can be provided by private companies, employers, or government programs like Medicare and Medicaid. Its main purpose is to protect individuals and families from high or unexpected healthcare costs.

What are the different types of health insurance jobs?

Health insurance jobs include roles such as claims processors, underwriters, customer service representatives, sales agents, and healthcare compliance specialists. These positions often require knowledge of insurance policies, strong communication skills, and familiarity with industry software or regulations.

What insurance jobs pay the most?

In healthcare insurance, senior roles such as insurance directors, underwriters, and claims managers tend to have the highest salaries, often exceeding six figures. These positions typically require extensive industry experience, specialized knowledge, and sometimes advanced certifications like CPCU or ARM. Compensation varies based on company size, location, and individual expertise.

What are the key skills and qualifications needed to thrive in Healthcare Insurance, and why are they important?

To excel in Healthcare Insurance, you need a solid understanding of insurance policies, healthcare regulations, and claims processing, often supported by a relevant degree or certification such as a Health Insurance Associate (HIA). Familiarity with claims management software, customer relationship management (CRM) systems, and electronic health records (EHRs) is typical. Strong analytical skills, attention to detail, and effective communication make professionals stand out in this field. These competencies ensure accurate policy administration, regulatory compliance, and high-quality service for clients and providers.

What jobs pay 4000 a week without a degree?

In healthcare insurance, high-paying roles such as insurance brokers or sales agents can earn around $4,000 weekly through commissions and sales performance, often without requiring a degree. Success in these roles depends on strong communication skills, industry knowledge, and a proven sales record, with some positions offering flexible schedules and remote work options.

What are some common challenges faced by professionals working in healthcare insurance, and how can they be addressed?

Professionals in healthcare insurance often encounter challenges such as staying up-to-date with changing regulations, managing complex claims processes, and communicating clearly with both healthcare providers and policyholders. Navigating frequent updates in healthcare laws and policy requirements can be demanding, so continuous training and leveraging reliable information sources are crucial. Additionally, effective collaboration with colleagues in underwriting, claims, and customer service teams helps ensure smooth operations and resolution of issues. Building strong communication and organizational skills can greatly enhance success in this role.

What profession makes $300,000 a year?

In healthcare insurance, high-level executive roles such as Chief Executive Officers (CEOs) or Chief Operating Officers (COOs) can earn $300,000 or more annually, especially in large organizations. Additionally, specialized roles like healthcare consultants or insurance actuaries with extensive experience and advanced certifications may reach or exceed this salary level.

What is the difference between Healthcare Insurance vs Healthcare Insurance Agent?

AspectHealthcare InsuranceHealthcare Insurance Agent
CredentialsNone required, but knowledge of policies helpsLicensing and certification required
Work EnvironmentInsurance companies, online, or in officesAgency offices, client homes, or online
Employer/Industry UsageInsurance providers, healthcare industryInsurance agencies, brokerages
Primary RoleProviding healthcare insurance policiesSelling and advising on healthcare insurance policies

Healthcare Insurance refers to the policies and coverage options, while Healthcare Insurance Agents are professionals who sell and advise on these policies. Understanding the difference helps in choosing whether to seek coverage or a knowledgeable agent to assist in selecting the right plan.

What are popular job titles related to Healthcare Insurance jobs in Remote, OR? For Healthcare Insurance jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Healthcare Insurance jobs in Remote, OR look for? The top searched job categories for Healthcare Insurance jobs in Remote, OR are:
Healthcare Insurance jobs near you
Infographic showing various Healthcare Insurance job openings in Remote, OR as of June 2026, with employment types broken down into 2% As Needed, 67% Full Time, 14% Part Time, and 17% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $40,210 per year, or $19.3 per hour.
Customer Care Specialist

Customer Care Specialist

Umpqua Health

Roseburg, OR • On-site

$41K - $46K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description


CUSTOMER CARE
ONSITE 
EMPLOYMENT TYPE: Full-Time, Exempt
About Umpqua Health
At Umpqua Health, we’re more than a healthcare organization—we’re a community-driven Coordinated Care Organization (CCO) dedicated to improving the health and well-being of individuals and families throughout Douglas County, Oregon. We provide integrated, whole-person care through primary care, specialty care, behavioral health services, and care coordination. Our collaborative approach ensures members receive high-quality, personalized care while supporting a stronger, healthier community.
POSITION PURPOSE
The Customer Care Specialist is responsible for providing high-quality, empathetic, and accurate support to members by responding to inquiries regarding benefits, eligibility, and general healthcare services. This role serves as a primary point of contact for member communications, handling both written and telephone interactions to ensure timely and effective resolution of questions and concerns. The position plays a key role in enhancing the members’ experience by building positive relationships, advocating for member needs, and supporting access to healthcare services. Through responsive and solution-focused communication, the Customer Care Specialist contributes to the organization’s commitment to delivering accessible, compassionate, and member-centered care.
ESSENTIAL JOB RESPONSIBILITIES
  • Serve as the primary point of contact for members via phone, email, written correspondence, and occasional in-person interactions, providing accurate information on benefits, eligibility, care coordination, and health plan navigation.
  • Conduct proactive outreach to new and returning members to welcome them, explain available services, promote preventive care, and encourage engagement in health management and follow-up care.
  • Listen to member concerns, research issues using multiple systems, and provide clear, empathetic, and accurate resolutions to support member understanding and trust.
  • Collaborate with internal departments such as Care Coordination, Provider Relations, Behavioral Health, Utilization Management, and Claims to resolve member needs efficiently and in accordance with organizational policies and regulations.
  • Document all member interactions accurately and timely in call tracking and case management systems to ensure compliance and continuity of care.
  • Maintain strict confidentiality and comply with HIPAA and all privacy and security requirements.
  • Educate members on health plan benefits, including provider access, prior authorization processes, pharmacy benefits, wellness programs, and available services.
  • Connect members to community resources and social support services such as housing, food assistance, transportation, and behavioral health supports.
  • Identify trends, recurring issues, and service gaps and provide recommendations for process improvement and enhanced member experience.
CHALLENGES
  • Working with a variety of personalities, maintaining a consistent and fair communication style.
  • Satisfying the needs of a fast-paced and challenging company.

MINIMUM QUALIFICATIONS
  • High school diploma or equivalent required.
  • Valid driver’s license and proof of current automobile insurance required.
  • Valid eligibility to participate in federal healthcare programs (no suspension, exclusion, or debarment from Medicare/Medicaid or similar programs).
  • Minimum of two (2) years of customer service experience, preferably in healthcare, insurance, or public service environments.
  • Experience working in healthcare, insurance, or public service settings.
  • Strong communication skills, including active listening, clear verbal communication, and professional written communication.
  • Ability to de-escalate challenging situations with empathy, patience, and professionalism.
  • Proficiency using multiple systems simultaneously, including call center or case management platforms and Microsoft Office Suite (Outlook, Word, Excel).
  • Experience working on diverse teams and adapting to different communication styles.
  • Experience supporting or serving diverse communities, including communities of color.
  • Collaborative, team-oriented mindset with a proactive approach to problem-solving and continuous service improvement.
  • Commitment to serving diverse, underserved, rural, and vulnerable populations with cultural sensitivity and equitable service delivery.
  • Strong professionalism, reliability, adherence to confidentiality, compliance, and accountability standards in a healthcare environment.
PREFERRED QUALIFICATIONS
  • Some college coursework or certifications in healthcare, human services, customer service, or medical administration.
  • Bilingual or translation capabilities are a plus.
SCHEDULE
Monday through Friday - 8:00am - 5:00pm; standard business hours with flexibility to meet service timelines.
SALARY
Wage Band: $41,600- $46,8056
BENEFITS
  • Salary is dependent on skills, experience, and education
  • Generous benefits package including vacation PTO, sick leave, federal holidays, and birthday leave
  • Medical, dental, and vision insurance
  • 401(k) with company match (fully vested immediately)
  • Company-sponsored life insurance and additional benefits
  • Fitness reimbursement program
  • Tuition reimbursement and more

Why Umpqua Health?
We are committed to advancing health equity by collaborating across communities, addressing systemic barriers, and ensuring fair access to care and resources. At Umpqua Health, every team member plays a vital role in making a meaningful impact, empowering healthier lives and strengthening the communities we serve.
Inclusive Culture
We foster a respectful, inclusive environment where employees feel valued, supported, and empowered.
Growth & Development
We support ongoing learning through mentorship, clear career pathways, and professional development opportunities.
Work/Life Balance
We promote flexibility and well-being so employees can thrive both professionally and personally.
Equal Opportunity
Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment, including hiring, training, promotion, and compensation, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under federal, state, or local law.

 

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