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Healthcare Client Service Representative Jobs (NOW HIRING)

VCA Animal Hospitals

Client Service Representative

Carmel, IN · On-site

$16 - $21.75/hr

At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and ... care (i.e., heartworm prevention, housebreaking, and flea & tick control). • Managing medical ...

GoodVets

Client Service Representative

Charlotte, NC · On-site

$16 - $20/hr

As a Client Service Representative (CSR), you are the first and last impression for every client ... a healthy work-life balance * Employee Discounts: Significant savings on veterinary care and ...

VCA Animal Hospitals

Client Service Representative

Yardley, PA · On-site

$15.50 - $21/hr

At VCA Animal Healing Center, we take our mission statement - your pet's health is our top priority ... pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). Managing medical ...

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How much do healthcare client service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for healthcare client service representative in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

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Infographic showing various Healthcare Client Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,156 per year, or $18.8 per hour.

Client Service Representative

Santa Ana, CA • On-site

Alton Main Animal Hospital
See more jobs at Alton Main Animal Hospitalexternal

$17 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Description
Position at Alton Main Animal Hospital
Client Service Representative
Alton Main Animal Hospital Santa Ana, CA
Pay Range: $17.00-$21.00/hour
Alton Main Animal Hospital is looking for a friendly, compassionate, and dependable Client Service Representative (CSR) to join our team!
Our CSRs are an important part of the client experience and serve as the connection between pet owners and our veterinary team. If you enjoy helping people, love animals, and thrive in a busy, team-oriented environment, we'd love to meet you!
What You'll Do
  • Provide exceptional customer service in person and over the phone
  • Schedule and confirm appointments and assist with patient check-in/check-out
  • Maintain accurate client and patient records
  • Prepare estimates, invoices, and process payment
  • Answer phones and assist with client questions and concerns
  • Communicate with empathy and professionalism, especially during stressful situations
  • Maintain a clean and organized reception area
  • Assist with patient admissions, including obtaining weights and updating information
  • Process referrals, lab results, mail, and other documentation
  • Assist with opening/closing procedures and other front-desk duties
  • Help identify urgent concerns and communicate them appropriately to the veterinary team
  • Participate in ongoing learning and opportunities to develop veterinary assistant skills

What We're Looking For
  • 2+ years of customer service experience preferred
  • Veterinary or medical experience is a plus, but not required
  • Excellent communication and customer service skills
  • Strong organization, time management, and attention to detail
  • Basic computer and math skills
  • Ability to multitask and remain calm in a fast-paced environment
  • Positive, professional, and compassionate team player
  • Ability to learn veterinary terminology and hospital procedures

Benefits & Perks
  • Complimentary Short Term Disability
  • Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family
  • Company Sponsored Employee Assistance Program (Headspace)
  • 401K with 100% company match up to 3% and 4% company match for your 5% of contributions, eligible after 6 months of employment
  • Florida Blue Insurance Plans with 3 tiered options; Kaiser for CA Residents
  • Flexible Spending Account, Health Savings Account or Health Reimbursement Account options
  • United Healthcare Dental Insurance; includes a 100% paid premium option for team members
  • United Healthcare Vision Insurance options
  • Long Term Disability option (paid for by employee)
  • Progyny-Fertility and Family Building Support
  • Team Member Discounts for Pet Care
  • Paid time off-inclusive of sick, personal, and vacation
  • Digital Musculoskeletal Support
  • Referral Bonus Program
  • DailyPay on Demand

Benefits eligibility and availability may vary based on employment status and applicable plan terms.
About Us
Alton Main Animal Hospital is a full-service veterinary hospital serving pets and their families in Santa Ana. We are committed to providing excellent veterinary care while creating a welcoming and compassionate experience for our clients and patients. We are a proud United Veterinary Care Partner hospital, and UVC supports each hospital's unique culture while providing resources that help our teams build sustainable and fulfilling careers in veterinary medicine. The anticipated pay range for this position is $17.00-$21.00 per hour. Actual compensation will be based on factors including qualifications, experience, skills, and other job-related considerations, consistent with applicable law.
Alton Main Animal Hospital is an equal opportunity employer committed to a workplace free from unlawful discrimination and harassment.

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