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Healthcare Call Center Representative Jobs (NOW HIRING)

System One

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Call Center Representative Tulsa, OK | Full-Time | Day Shift System One is hiring a Call Center ... Previous call center, receptionist, medical office, or healthcare experience is a plus * Strong ...

Trice Healthcare

Call Center Representative

Belleville, IL · On-site

$15.50 - $19.50/hr

Call Center Representative Assignment: 6 Months Contract Location: Belleville, IL 62226 Shift: 10 ... Job duties primarily include answering the phone for all of Home Care Services. Education: * High ...

System One

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Call Center Representative Tulsa, OK | Full-Time | Day Shift System One is hiring a Call Center ... Previous call center, receptionist, medical office, or healthcare experience is a plus * Strong ...

System One Holdings, LLC

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Call Center Representative Tulsa, OK | Full-Time | Day Shift System One is hiring a Call Center ... Previous call center, receptionist, medical office, or healthcare experience is a plus * Strong ...

System One

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Call Center Representative Tulsa, OK | Full-Time | Day Shift System One is hiring a Call Center ... Previous call center, receptionist, medical office, or healthcare experience is a plus * Strong ...

System One

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Call Center Representative Tulsa, OK | Full-Time | Day Shift System One is hiring a Call Center ... Previous call center, receptionist, medical office, or healthcare experience is a plus * Strong ...

Inceed

Call Center Representative

Irving, TX · On-site

$15.25 - $19.25/hr

Experience with call tracking or CRM systems Perks & Benefits: * 3 different medical health ... Call Center Representative opportunity, please submit your resume for consideration. Our client ...

Network Temp Inc

Call Center Representative

Bronx, NY · On-site

$28 - $29/hr

Call Center Representative Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. Extensive ...

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a motivated and customer-focused Call Center Representative to join our team in Springdale, AR. The ideal ...

System One

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Call Center Representative Tulsa, OK | Full-Time | Day Shift System One is hiring a Call Center ... Previous call center, receptionist, medical office, or healthcare experience is a plus * Strong ...

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Healthcare Call Center Representative information

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How much do healthcare call center representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for healthcare call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a healthcare call center representative do?

A Healthcare Call Center Representative assists patients, healthcare providers, and insurance companies by answering questions, scheduling appointments, providing information about medical services, and handling billing or insurance inquiries over the phone. They act as the first point of contact for many healthcare organizations, ensuring that callers receive accurate information and support. Representatives must have strong communication skills and knowledge of healthcare procedures, policies, and privacy regulations. Their role is essential in delivering excellent customer service and helping streamline patient care.

What are the key skills and qualifications needed to thrive as a healthcare call center representative?

To thrive as a Healthcare Call Center Representative, you need strong communication skills, basic medical terminology knowledge, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, electronic health record (EHR) systems, and call center telephony tools is typically required. Excellent listening skills, empathy, and the ability to remain calm under pressure help representatives deliver outstanding service and resolve patient concerns. These skills are crucial for ensuring accurate information exchange, patient satisfaction, and efficient coordination of healthcare services.

What are some common challenges faced by healthcare call center representatives, and how can they be managed?

Healthcare Call Center Representatives often encounter challenges such as handling high call volumes, navigating insurance or medical terminology, and assisting patients who may be stressed or upset. Successfully managing these challenges involves staying organized, maintaining empathy, and utilizing available resources and training provided by the employer. Strong communication skills and familiarity with electronic health record (EHR) systems also help representatives efficiently resolve patient inquiries and collaborate with clinical staff when needed.

What is the difference between Healthcare Call Center Representative vs Medical Customer Service Representative?

AspectHealthcare Call Center RepresentativeMedical Customer Service Representative
CredentialsHigh school diploma; healthcare knowledge beneficialHigh school diploma; healthcare knowledge beneficial
Work EnvironmentCall centers, healthcare organizationsMedical offices, hospitals, healthcare providers
Employer & Industry UsageHealth insurance companies, healthcare providersHospitals, clinics, medical practices
Common Search & ComparisonYesYes

Both roles involve assisting patients or clients over the phone, providing information, and handling inquiries. The main difference lies in the work environment: Healthcare Call Center Representatives typically work in call centers for insurance companies or healthcare organizations, while Medical Customer Service Representatives often work directly within medical offices or hospitals. Both positions require strong communication skills and healthcare knowledge, making them closely related but distinct in their settings.

How to become a healthcare call center representative?

To become a healthcare call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with healthcare terminology or insurance processes can be beneficial, and some employers may require training on specific software or protocols used in healthcare settings.

What is the easiest healthcare call center representative job that pays well?

Healthcare call center representative roles that are considered easier often involve basic customer service, such as answering common questions or processing simple claims, and typically require good communication skills and familiarity with healthcare terminology. These positions may offer competitive pay, especially with experience or certifications like HIPAA training, and often have predictable schedules. However, pay varies based on location, employer, and experience level.

What cities are hiring for Healthcare Call Center Representative jobs?

Cities with the most Healthcare Call Center Representative job openings:

Who are the top companies hiring for Healthcare Call Center Representative jobs?

The top employers for Healthcare Call Center Representative jobs are:

What states have the most Healthcare Call Center Representative jobs?

States with the most job openings for Healthcare Call Center Representative jobs include:

What are popular job titles related to Healthcare Call Center Representative jobs?

For Healthcare Call Center Representative jobs, the most frequently searched job titles are:

Healthcare Call Center Representative jobs near you
Infographic showing various Healthcare Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 14% Part Time, and 17% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

East Hartford, CT • On-site

Global Channel Management
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Managementexternal

$16 - $19.75/hr

Other

Re-posted 24 days ago

Job description

Call Center Representative

East Hartford, CT, United States

$ 17.00 - 18.00 (US Dollar)

Call Center Representative needs call center/dispatcher experience.

Call Center Representative requires:

  • Must be able to pass 27-30 wpm typing test.
  • Must be able to pass a customer service assessment
  • Must be able to successfully pass a criminal background check and drug test.
  • Can navigate multiple applications and research solutions with ease
  • Love helping people and guiding them to the best solution for their issue
  • Are excited by innovative technology
  • Provide calm conflict resolution and problem solving for frustrated customers
  • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from consumers.

Call Center Representative duties:

  • Act as initial point of contact for inquiries from potential and existing beneficiaries related to Client programs.
  • Provide one-to-one telephone contact with consumers and providers.
  • Assist with password resets.
  • Accurately respond to incoming calls received by the call center.
  • Accurately document all interactions with consumers.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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