Description Bilingual Technical Customer Service Agent | (TELUS Health) Join our team & make a real impact in healthcare technology At TELUS Health, we're transforming how technology supports health ...
New
Description Bilingual Technical Customer Service Agent | (TELUS Health) Join our team & make a real impact in healthcare technology At TELUS Health, we're transforming how technology supports health ...
New
To observe and reporton resident care/service utilizing appropriate company forms or tools ... Graduate of Health Care Aide program (or provincial equivalent certificate program with minimum 500 ...
To observe and reporton resident care/service utilizing appropriate company forms or tools ... Graduate of Health Care Aide program (or provincial equivalent certificate program with minimum 500 ...
The Health Care Aide reporting to Community Care RN Case Managers provides personal care and ... To observe & report to the Client Service Supervisor any concerns regarding clients safety ...
The Health Care Aide reporting to Community Care RN Case Managers provides personal care and ... To observe & report to the Client Service Supervisor any concerns regarding clients safety ...
COMMUNITY: Psychiatrists (2) - Synergy Collaborative Health - Cochrane
CA$375K - CA$425K/yr
Our current team features medical doctors in family medicine, dermatology, mental health and ... Our broader vision includes patient engagement, humanitarian service, community education, and ...
COMMUNITY: Psychiatrists (2) - Synergy Collaborative Health - Cochrane
CA$375K - CA$425K/yr
Our current team features medical doctors in family medicine, dermatology, mental health and ... Our broader vision includes patient engagement, humanitarian service, community education, and ...
Ensures OHD service delivery meets core OIMS (Operations Integrity Management System) requirements ... Serves, upon request, as the occupational health representative interfacing with site management ...
Ensures OHD service delivery meets core OIMS (Operations Integrity Management System) requirements ... Serves, upon request, as the occupational health representative interfacing with site management ...
Ensures OHD service delivery meets core OIMS (Operations Integrity Management System) requirements ... Serves, upon request, as the occupational health representative interfacing with site management ...
Ensures OHD service delivery meets core OIMS (Operations Integrity Management System) requirements ... Serves, upon request, as the occupational health representative interfacing with site management ...
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
... service utilizing appropriate forms or tools; - To assist the resident/client with personal care ... Qualifications - Graduate of Health Care Aide program (or provincial equivalent certificate program ...
... service utilizing appropriate forms or tools; - To assist the resident/client with personal care ... Qualifications - Graduate of Health Care Aide program (or provincial equivalent certificate program ...
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Experience working with seniors in the community health services setting. * Must possess strong written and oral communication skills. * Demonstrated organizational and time management skills.
Health Service information
What is the difference between Health Service vs Medical Assistant?
| Aspect | Health Service | Medical Assistant |
|---|---|---|
| Required Credentials | Varies; often includes certifications or degrees in health-related fields | Post-secondary education; certification often preferred |
| Work Environment | Hospitals, clinics, community health centers | Doctor's offices, clinics, outpatient facilities |
| Employer & Industry Usage | Healthcare providers, government health agencies | Medical practices, outpatient clinics |
| Common Search & Comparison | Broader health roles, healthcare support | Clinical support, patient care tasks |
Health Service roles encompass a wide range of healthcare support and administrative positions, often requiring specific certifications. Medical Assistants are more focused on clinical and administrative tasks within medical offices. While both work in healthcare settings, Health Service roles tend to be broader, whereas Medical Assistants are more specialized in direct patient care and office support.
What type of jobs are in health services?
Health services encompass a wide range of jobs including healthcare providers such as doctors, nurses, and therapists, as well as administrative roles like medical office managers and health information technicians. These jobs often require specific certifications or degrees and may involve working in hospitals, clinics, or community health settings.
What cities near Calgary, AB are hiring for Health Service jobs?
Cities near Calgary, AB with the most Health Service job openings:
Full-time
Medical, Dental
Posted 2 days ago
New
TELUS rating
8.2
Based on 10 frontline employees who took The Breakroom Quiz
23rd of 99 rated telecommunications companies
Job description
Description
Bilingual Technical Customer Service Agent | (TELUS Health)
Join our team & make a real impact in healthcare technology
At TELUS Health, we're transforming how technology supports healthcare across Canada. As a Bilingual Technical Customer Service Agent, you'll be on the front line helping healthcare professionals, organizations, and clients effectively use TELUS Health software and technology solutions.
This is a technical support role where your troubleshooting skills, comfort with technology, and ability to guide clients through software-related issues will be essential. You'll investigate technical problems, identify solutions, and help ensure our healthcare technology continues to support the people who rely on it every day.
If you're tech-savvy, curious, solutions-oriented, and passionate about helping others, we'd love to meet you.
What you'll do
- Provide first-level technical support via phone, email, and ticketing systems to TELUS Health clients and healthcare professionals
- Troubleshoot issues related to TELUS Health software applications, systems, hardware, and connectivity
- Assist users with software navigation, system functionality, technical errors, access issues, and configuration
- Diagnose technical problems by asking the right questions, gathering information, and identifying the root cause
- Guide clients step-by-step through technical solutions in a clear and professional manner
- Analyze issues, determine their severity, and prioritize or escalate complex technical problems when required
- Support users working in Windows-based environments and with various healthcare technology solutions
- Accurately document technical issues, troubleshooting steps, and resolutions in the ticketing system
- Follow up with clients to ensure issues are fully resolved and deliver a high-quality customer experience
- Continuously develop your knowledge of TELUS Health applications, systems, technologies, and healthcare solutions
Qualifications
What you bring
- Bilingual in French and English - required
- Experience in technical support, IT, help desk, software support, or technology-focused customer service
- Strong troubleshooting skills across software, hardware, connectivity, and basic network issues
- Strong computer skills, including Windows and Microsoft Office
- Ability to learn new systems quickly and explain technical solutions clearly
- Strong communication, problem-solving, multitasking, and customer service skills
- Availability to work rotating shifts between 7:00 AM and 12:00 AM (midnight) ET, 7 days a week
- Experience with healthcare technology or healthcare software
- Background in pharmacy, dental, medical, health benefits, insurance, or other healthcare environments
- Experience supporting healthcare professionals or clients
- Knowledge of healthcare workflows, billing, claims, prescriptions, or patient-related processes
- Experience with Kroll, AssystRx, or similar healthcare applications
- Technical education, certification, or hands-on IT experience
Build your career at the intersection of technology and healthcare. Use your technical expertise to support healthcare professionals across Canada while gaining experience with TELUS Health solutions and making a meaningful impact.
Additional information- Full-time, remote position
- Rotating shifts between 7:00 AM and 12:00 AM (midnight) ET, 7 days a week
- Advanced French and English proficiency required due to the national scope of the role
- Candidates may be subject to a Government of Canada Personnel Security Screening
At TELUS Health, we're committed to creating an inclusive workplace where diverse perspectives and talents are valued.
Bring your technical expertise to TELUS Health and help make healthcare technology work better for everyone.