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Health Rep Jobs in Massachusetts (NOW HIRING)

UnitedHealth Group

Healthcare Representative

Milton, MA · On-site

$18 - $32/hr

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately ...

UnitedHealth Group

Healthcare Representative

Milton, MA · On-site

$18 - $32/hr

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately ...

UnitedHealth Group

Healthcare Representative

Milton, MA · On-site

$18 - $32/hr

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately ...

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Health Rep information

What is a health rep?

A Health Rep, short for Health Representative, is a professional who promotes health-related products or services, often working for pharmaceutical, medical device, or health insurance companies. They educate healthcare providers, patients, or the general public about the benefits, usage, and safety of various health products. Health Reps may also collect feedback, answer questions, and provide resources to help ensure the correct use of products or services. Their role bridges the gap between healthcare companies and consumers or professionals, ensuring accurate and up-to-date information is communicated effectively.

What are the key skills and qualifications needed to thrive as a health rep?

To thrive as a Health Representative, you need strong knowledge of healthcare products, customer service skills, and typically a bachelor's degree in a relevant field. Familiarity with CRM software, data entry systems, and sometimes certification in medical sales or pharmaceuticals is common. Excellent communication, active listening, and relationship-building abilities help you connect with clients and healthcare professionals. These competencies enable you to effectively educate, support, and build trust with clients, driving both customer satisfaction and business growth.

What are some common challenges faced by health reps when working with diverse patient populations?

Health Reps often interact with patients from varied backgrounds, each with different health literacy levels, cultural beliefs, and communication preferences. Navigating these differences can be challenging, as it requires adapting communication styles and ensuring information is clearly understood. Building trust and rapport is essential, and Health Reps may need to employ additional resources such as interpreters or culturally appropriate educational materials. Successfully overcoming these challenges can greatly improve patient engagement and health outcomes.

What is the difference between Health Rep vs Medical Sales Representative?

AspectHealth RepMedical Sales Representative
CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma; often requires certifications or licenses depending on products
Work EnvironmentHealthcare facilities, clinics, community outreachMedical offices, hospitals, pharmaceutical companies
Employer & IndustryHealthcare providers, insurance companies, health organizationsPharmaceutical, medical device, or biotech companies
Primary FocusPromoting health programs, patient education, health servicesSelling medical products, equipment, or pharmaceuticals

While both roles involve healthcare, Health Reps focus on health promotion and patient education, whereas Medical Sales Representatives primarily sell medical products and equipment. The roles share similar credentials and work environments but differ in their core responsibilities and employer types.

How to become a health rep?

To become a health representative, candidates typically need a high school diploma or equivalent, and some roles may require a college degree in health, public health, or a related field. Relevant skills include communication, knowledge of healthcare policies, and familiarity with health-related software; certifications such as CPR or health education credentials can also be beneficial. Gaining experience through internships or entry-level healthcare positions can improve job prospects in this field.

Is it hard to become a health representative?

Becoming a health representative typically requires relevant education or training in health or public health, along with good communication skills. Some positions may require certifications or experience in healthcare settings, but the difficulty varies depending on the specific role and employer requirements.

What are popular job titles related to Health Rep jobs in Massachusetts?

For Health Rep jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Health Rep jobs in Massachusetts look for?

The top searched job categories for Health Rep jobs in Massachusetts are:

Health Rep jobs near you
Infographic showing various Health Rep job openings in Massachusetts as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Emergency Preparedness and Resilience Coordinator

Cambridge, MA • On-site

Cambridge Health Alliance
Health Care and Social Assistance • 1 - 5K employees
Learn more about Cambridge Health Allianceexternal

$30.27 - $45.65/hr

Full-time

Posted 9 days ago

Cambridge Health Alliance rating

8.7

Company rating: 8.7 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Location: Cambridge Public Health Commission
Category: Human and Social Services
Department: Community Engagement PH
Job Type: Full time
Union Name: Non Union
Work Schedule: Day
Length Of Shift(s) In Hours: 8
Shift Details: M-F 8:30 - 5:00
Hours/Week: 40.00
Weekend Requirements: occasional meetings
Holiday Requirements: N/a
On Call Requirements: N/A
Department Description
The Cambridge Public Health Department (CPHD), a recipient of the 2013 Robert Wood Johnson Foundation Culture of Health Prize, works to protect and promote the health of everyone in the city, with a special focus on vulnerable populations. Administered by the Cambridge Health Alliance, the CPHD uses a Social Determinants of Health framework to address factors like economic stability, education, and racism that affect community well-being. Its key areas of focus include communicable disease prevention, environmental health, and emergency preparedness. The department is also responsible for creating and enforcing public health regulations within Cambridge.
Job Purpose:
1. Emergency Preparedness & Systemic Compliance
  • Regulatory Leadership: Ensure CPHD compliance with federal, state, and regional emergency preparedness requirements, including PHAB (Public Health Accreditation Board) standards and Public Health Emergency Preparedness (PHEP) and Urban Area Security Initiative (UASI) deliverables.
  • Operational Planning: Oversee the development, maintenance, and integration of the Emergency Operations Plan (EOP), Continuity of Operations (COOP) Program, and Emergency Dispensing Site (EDS) plans.
  • Training & Exercises: Manage the department's training and exercise program, ensuring staff readiness through online trainings, drills, after-action reporting, and corrective action tracking.
  • Emergency Response Management: Lead and coordinate public health emergency response operations. In the event of a localized incident, such as an infectious disease outbreak (e.g., Hepatitis A in a food handler), this role facilitates the development of an Incident Action Plan (IAP), implements Incident Command structures, and leads public health operations to ensure an effective, coordinated response.

2. Community Resilience & Trauma-Informed Response
  • Responsive Crisis Management: Serve as the lead public health representative for critical community incidents. Act as a visible, trusted presence in the community during and after crises, including responses to community violence, gun violence, extreme heat events, and homelessness crises.
  • Trauma-Informed Coordination: Partner with mental health providers and community clinical networks to ensure rapid, coordinated support for the community during and following traumatic events.
  • Resiliency Programming: Oversee trauma and resiliency programming, including Mental Health First Aid and the Cambridge Community Response Network.
  • Equity-Centered Planning: Ensure that all emergency and resilience programming explicitly addresses social determinants of health to eliminate systemic disparities for vulnerable populations.

3. Strategic Partnerships & Leadership Engagement
  • Executive Liaison: Serve as a strategic partner to City leadership (City Manager, City Council, and Department Heads) to communicate public health trends, community needs, and emergency resource requirements.
  • Cross-Sector Collaboration: Cultivate and maintain deep, collaborative relationships with mental health organizations, academic institutions, private-sector stakeholders, and community-based organizations.
  • Regional Integration: Represent CPHD on regional committees, including the Health & Medical Coordinating Coalition (HMCC) and Region 4AB initiatives.

4. Operations, Planning & Project Management
  • Project Development: Oversee the development of new projects, ensuring community input, strategic alignment with agency mission, and fiscal responsibility.
  • Planning & Quality Improvement: Establish program goals, implement changes in standards/procedures, and lead quality improvement initiatives.
  • Data Management & Analysis: Review and analyze program data to make agency-wide decisions, comparing outcomes with state data to address population-specific needs.
  • Accreditation Support: Lead departmental efforts to achieve PHAB Accreditation, including strategic plan implementation and Community Health Improvement Plan (CHIP) collaboration.
  • Grant Management: Lead efforts to identify potential grant opportunities, prepare proposals, and manage grant requirements.

Qualifications/Requirements:
  • Education: Master's degree in Public Health (MPH), Emergency Management, Public Administration, or a closely related field. (Bachelor's degree with equivalent, relevant experience may be substituted; Master's preferred).
  • Experience: 5+ years of progressive management experience in public health, emergency management, or a related field. Demonstrated success in managing complex, multi-stakeholder projects.
  • Technical Proficiency: Comprehensive knowledge of CDC/ASPR preparedness standards, the Incident Command System (ICS), the National Incident Management System (NIMS), SNS, and EDS deployment.
  • Leadership Track Record: Proven ability to manage and lead under high-stress conditions, with strong experience in building consensus across diverse groups (municipal government, community advocates, and clinical providers).
  • Communication Skills: Exceptional verbal and written communication skills, with the ability to translate complex public health data into actionable, accessible messaging for the public and city officials.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

What Cambridge Health Alliance employees say

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About Cambridge Health Alliance

Sourced by ZipRecruiter

Cambridge Health Alliance (CHA) is a renowned healthcare organization located in Cambridge, Massachusetts, United States. The entity operates in the healthcare and wellness sector serving the greater Boston area. Publicly established in 1996 through the merger of Cambridge and Somerville hospitals, the CHA provides a broad spectrum of clinical services ranging from primary care to specialty services. True to its commitment to the communities it serves, the CHA's mission involves providing high-quality care, respectful of every individual's needs, irrespective of their background or financial status.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Cambridge, MA, US

Year founded

1996

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