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Health Navigator Jobs in Rhode Island (NOW HIRING)

Bcbsri

Case Manager - Behavioral Health

Providence, RI · On-site +1

$73K - $110K/yr

Work closely with the health navigator to support self-management activities and the associated SMART goals. Facilitate communication among the beneficiary, providers, health plan, and others who ...

Care New England Health System

Nurse Navigator

Providence, RI · On-site

$40.63 - $64.91/hr

Serves as a resource for community educational events, such as health fairs, screenings, symposiums ... Nurse Navigator experience required. Must have and maintain current licensure as a Registered Nurse ...

Brown University Health

Patient Navigator

Providence, RI

$77K - $154K/yr

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions ...

Brown University Health

Patient Navigator

Providence, RI · On-site

$77K - $154K/yr

SUMMARY: The Patient Navigator reports to the Director Neurosurgery or his designee and is ... Brown University Health employees are expected to successfully role model the organization's values ...

Brown University Health

Patient Navigator

Providence, RI · On-site

$77K - $154K/yr

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions ...

Brownhealth

Patient Navigator

Providence, RI · On-site

$77K - $154K/yr

SUMMARY:The Patient Navigator reports to the Director Neurosurgery or his designee and is ... Brown University Health employees are expected to successfully role model the organization's values ...

Spire Orthopedic Partners

Patient Navigator

Warwick, RI · On-site

$19.65 - $24.55/hr

The Patient Navigator helps patients access the care they need, guides them through the healthcare system, and ensures efficient clinic operations. Responsibilities/ Duties: Clinical Support (Medical ...

Spire Orthopedic Partners

Patient Navigator

Wakefield, RI · On-site

$19.65 - $24.55/hr

The Patient Navigator helps patients access the care they need, guides them through the healthcare system, and ensures efficient clinic operations. Responsibilities/ Duties: Clinical Support (Medical ...

Spire Orthopedic Partners

Patient Navigator

Wakefield, RI · On-site

$19.65 - $24.55/hr

The Patient Navigator helps patients access the care they need, guides them through the healthcare system, and ensures efficient clinic operations. Responsibilities/ Duties: Clinical Support (Medical ...

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All JobsHealth Navigator JobsHealth Navigator Jobs in Rhode Island

Health Navigator information

See Rhode Island salary details

$13

$22

$33

How much do health navigator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for health navigator in Rhode Island is $22.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $24.47 per hour, depending on experience, location, and employer.

What is a health navigator?

Health Navigators are professionals who help patients understand the healthcare system and access the services they need. They assist individuals in coordinating medical appointments, understanding their treatment options, and overcoming barriers such as insurance or transportation issues. Health Navigators often work with people who have complex health needs, helping them communicate with providers and make informed decisions about their care. Their goal is to improve patient outcomes by ensuring timely and effective use of healthcare resources.

What are some common challenges health navigators face when supporting patients through the healthcare system?

Health Navigators often encounter challenges such as helping patients understand complex medical information, addressing barriers like transportation or insurance issues, and coordinating care among multiple providers. Navigators need strong communication and problem-solving skills to build trust with patients and ensure they follow through with care plans. Additionally, they frequently collaborate with social workers, clinicians, and community organizations to connect patients to necessary resources and support, making adaptability and teamwork essential for success in this role.

What are the key skills and qualifications needed to thrive as a health navigator, and why are they important?

To thrive as a Health Navigator, you need a background in health sciences, patient advocacy, and a strong understanding of healthcare systems, often supported by a relevant degree or certification such as Certified Health Navigator. Familiarity with electronic health records (EHRs), case management software, and healthcare compliance regulations is typical. Exceptional communication, cultural competence, and problem-solving skills help Health Navigators effectively guide patients through complex care processes. These abilities are crucial for ensuring patients receive appropriate care, reducing barriers, and improving overall health outcomes.

What is the difference between Health Navigator vs Medical Assistant?

AspectHealth NavigatorMedical Assistant
CredentialsMay require certifications like Certified Health Navigator or similarCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentCommunity health settings, clinics, telehealthHospitals, clinics, outpatient facilities
Employer & IndustryHealthcare providers, community organizationsHospitals, medical offices, clinics
Primary RoleAssist patients with navigating healthcare systems, providing health educationPerform clinical tasks, prepare patients, assist healthcare providers

While both roles support patient care, Health Navigators focus on guiding patients through healthcare systems and providing education, often in community or telehealth settings. Medical Assistants perform clinical and administrative tasks directly in healthcare facilities. Understanding these differences helps in choosing the right career path or job search focus.

Do you need a degree to be a health navigator?

A degree is not always required to become a health navigator, but relevant certifications, such as patient navigation or health education credentials, can improve job prospects. Many employers value experience, communication skills, and knowledge of healthcare systems over formal degrees.

What are popular job titles related to Health Navigator jobs in Rhode Island?

For Health Navigator jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Health Navigator jobs in Rhode Island look for?

The top searched job categories for Health Navigator jobs in Rhode Island are:

Health Navigator jobs near you
Infographic showing various Health Navigator job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $46,679 per year, or $22.4 per hour.

Case Manager - Behavioral Health

Blue Cross and Blue Shield of Rhode Island

Providence, RI • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 6 days ago

Job description

Pay Range:
$73,600.00 - $110,400.00
Please email HR_Talent_AcquisitionTeam@bcbsri.org if you are a candidate seeking a reasonable accommodation for the application and/or interview process.
At BCBSRI, our greatest resource is our people.
We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do-not just for our members, but for our employees as well.
We recognize that to do your best work, you have to be your best self.
It's why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees.
Our culture is one of belonging.
We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you're at in the organization, you're an integral part of our team and your input, thoughts, and ideas are valued.
Join others who value a workplace for all.
We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders.
We're dedicated to serving Rhode Islanders.
Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state-building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer.
Why this job matters:
Behavioral Health Care Manager will direct and coordinate the beneficiary's care. Complete the Health Risk Assessment with the D-SNP member and/or the comprehensive assessment, coordinate care across the health care continuum, coordinating benefits, managing the members of the ICT, and developing and maintaining the ICP. Responsible for taking the problems/barriers from the Health Risk Assessment and incorporating into the Interdisciplinary Care Plans. Educate the beneficiary and/or caregiver on self-management strategies and skills. Collaborate with other team members, providers, community agencies and caregivers/ natural supports to facilitate the development of the ICP. Work closely with the health navigator to support self-management activities and the associated SMART goals. Facilitate communication among the beneficiary, providers, health plan, and others who participate in the beneficiary's care. Provide consultation and support to the other team members, such as the RN Care Manager, Social Worker, Dietitian, Pharmacist, and the Health Navigator to support integrated care management delivery.
What you will do:
  • Manage members through the behavioral healthcare delivery system; assess needs in order to identify appropriate interventions
  • Conduct telephonic or face to face health assessments to identify high risk or emerging risk members who would benefit from education and intervention
  • Facilitate communication between members, providers, and stakeholders to coordinate and implement action plans aimed at improving the members' total health
  • Identify opportunities to impact claims expense trends for all lines of business/or at the individual member level
  • Evaluate action plans by working with members and collaborating with providers. Modify action plans as necessary.
  • Monitor and evaluate patient services to ensure appropriate coordination of care
  • Collaborate with the Utilization Review process including pre-authorization, concurrent review, screening cases for quality-of-care issues, and discharge planning
  • Promote member and provider satisfaction by demonstrating working knowledge of member benefits, including but not limited to health, disability, Employee Assistance or other plans/benefits available to the member
  • Provide continuity and consistency of care by building positive relationships between the member and family, physicians, provider, care coordinator, and health care plan
  • Work collaboratively with the team and others necessary to develop and implement solutions. Identify barriers to performing job duties as well as opportunities for improvements. Exemplifying the corporate values in action through accountability, collaboration, integrity and respect in maintaining a high-performance culture.
  • Utilize medical record programs and maintaining proper documentation for a vast caseload
  • Participate in department initiatives and projects
  • Perform other duties as assigned
  • Conduct community based visits, such as in homes, provider offices, hospitals, and treatment centers, as required.
  • Medicare and Medicaid, including LTSS (long term services and supports) experience preferred

What you need to succeed:
  • Rhode Island licensed independent clinical social worker (LICSW) or licensed mental health counselor (LMHC)
  • Three to five years' experience in a medical/clinical environment or managed health plan
  • Must obtain Certified Case Manager (CCM) certification within three years of employment*
  • Knowledge of utilization management and/or coordination of care
  • Knowledge of population health and chronic condition management principles
  • Understanding of health care delivery system access points and services
  • Ability to navigate the healthcare delivery system
  • Good business acumen
  • Knowledge of business process improvement techniques and strategies
  • Excellent verbal, written communications and technical skills
  • Negotiation skills
  • Presentation skills
  • Decision-making skills
  • Good problem-solving skills
  • Ability to interface with employees at all levels
  • Ability to effectively navigate ambiguous situations with limited direction
  • Excellent organizational skills and ability to successfully prioritize multiple tasks
  • Ability to handle multiple priorities/projects
  • Strong time management skills

*Applies to positions working with FEP product only
The extras:
  • Experience working in a managed care/health maintenance organization
  • Knowledge of healthcare plans and benefits
  • Bi Lingual candidates preferred

Location:
BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:
  • In-office: onsite 5 days per week
  • Hybrid: onsite 2-4 days per week
  • Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia

Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today's healthcare industry. BCBSRI is an equal opportunity employer.
The law requires an employer to post notices describing the Federal laws. Please visit www.eeoc.gov/know-your-rights-workplace-discrimination-illegal to view the "Know Your Rights" poster.

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