Health Insurance Recovery Manager Jobs (NOW HIRING)

Description

This mission centered per diem position is responsible for the recovery of human eye and other tissues for transplant and/or research. The Recovery Technician will be responsible for documentation of procedures and shipment of recovered tissue. The technician will be expected to perform in a professional and respectful manner to honor the gift of donation.

Requirements

ESSENTIAL FUNCTIONS

Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable.

• Performs efficient and quality surgical recovery of human eyes and tissue for transplant and/or research, including drawing blood samples for serological testing.
• Acts professionally and respectfully as a representative of donors and donor families in hospital, funeral home and donation settings. Must provide outstanding customer service and communication.
• Consistently consults with Tissue Recovery Manager/AOC to obtain medical decisions as necessary, and notifications of deviations from established operating procedure.
• Completes all required paperwork in an accurate and efficient manner and within designated time frames.
• Consistently performs duties in accordance with established standard operating procedures, policies, and regulations
• Travels throughout respective recovery area to perform recovery of donor tissue. Schedules may include day, night, weekend, and/or holiday hours in an on-call status, occasionally going beyond shift times in order to complete tasks. This position requires flexibility due to the nature of the programs 24-hour business.
• Maintains confidentiality of all DLSH information.
• Performs other duties as required and assigned by the Tissue Recovery Manager in compliance with established federal, state and regulatory compliance within standard operating policies.  

EDUCATION & TRAINING REQUIREMENTS

Note: Certificates, Licenses and Trainings must be completed at first available training if not already obtained

• Must be 18 years of age. 
• High School Diploma or equivalent required.
• Must maintain a valid driver's license and be insurable on company auto insurance, with the ability to travel to other locations as needed.
• Surgical technician, ophthalmic technician, medical or funeral home background preferred but not required. 

WORK EXPERIENCE REQUIREMENTS

• Experience preferred but not required. 
• A personal commitment to eye & tissue donation required. 
• Effective interpersonal and organizational skills required.
• Basic computer and phone/fax skills as well as verbal and written communication skills a must.
• Ability to perform delicate manual procedures requiring high amounts of dexterity necessary.
• Occasional out of town stays for training may be necessary.
• Hepatitis and Covid vaccinations are recommended.

ESSENTIAL FUNCTIONS - PHYSICAL & MENTAL REQUIREMENTS

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

• Frequently required to sit; required to stand and walk.
• Frequently required to reach with hands and arms. 
• Frequently required to talk or hear.
• Frequently required to lift and/or move up to 25 pounds.
• Frequently required to bend, twist or climb.
• Moderate concentration/intensity, which includes prolonged mental effort with limited opportunity for breaks. 
• Normal memory, taking into consideration the amount and type of information. 
• Moderate level of complexity for decision making. 
• Normal time pressure of decision making. 

COMPETENCIES - To perform this job successfully, the employee will demonstrate the following competencies to perform the essential functions of the position.

• Oral Communication: Speaks clearly and persuasively; listens and gets clarification when necessary; responds informatively to questions. 
• Written Communication: Writes clearly and concisely; edits work; varies writing style to meet specific needs; presents data effectively; able to read and interpret written information. 
• Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
• Innovation: Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
• Problem Solving: Identifies and resolves problems in a timely manner as well as skillfully gathers and analyze information.
• Planning and Organization: Prioritizes and plans work activities; uses time efficiently; and develops realistic action plans.
• Judgment: Displays willingness to make decisions; exhibits sound and accurate judgment; and makes timely decisions. 
• Professionalism: Approaches others in tactful manner; maintains composure and reacts well under pressure; treats others with respect and consideration; accepts responsibility for own actions; follows through on commitments.
• Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with occasional change, delays, or unexpected events. 
• Technical Skills: Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

WORK ENVIRONMENT

• The noise level in the work environment is moderate. 

Dakota Lions Sight & Health has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.