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Health Insurance Agent Jobs in Mattoon, IL (NOW HIRING)

Horace Mann Agent

Insurance Agent

Effingham, IL

... an Exclusive Agent. With Horace Mann's expertise and your ambition, together, we can help you ... Life and Health Insurance License * Property and Casualty Insurance License * Ability to obtain ...

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All JobsHealth Insurance Agent JobsHealth Insurance Agent Jobs in Mattoon, IL

Health Insurance Agent information

See Mattoon, IL salary details

$11

$24

$55

How much do health insurance agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for health insurance agent in Mattoon, IL is $24.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $28.65 per hour, depending on experience, location, and employer.

What is a health insurance agent?

Health insurance agents are licensed professionals who help individuals, families, and businesses find and enroll in suitable health insurance plans. They provide guidance on different policy options, explain coverage details, assist with applications, and ensure clients understand their benefits and costs. Health insurance agents may represent one or multiple insurance companies and often help clients navigate claims or resolve issues. Their goal is to match clients with the best coverage for their needs and budget. In many cases, their services are free to clients, as they are compensated by insurance companies.

What does a health insurance agent do?

A health insurance agent contacts potential customers to sell them health insurance. In this career, you explain the health care policy and plan to the customer and help them choose the coverage that best suits their needs. Your responsibilities include interviewing prospective clients and analyzing current clients’ policies for any needed additions or changes. Other duties of a health insurance agent include customizing insurance programs for individuals and handling policy renewals. You maintain electronic and paper records of customer’s health insurance and help policyholders settle any claims. Sometimes you cold call potential clients to pitch them on a policy from the insurance company for which you work.

What are the key skills and qualifications needed to thrive as a health insurance agent, and why are they important?

To thrive as a Health Insurance Agent, you need in-depth knowledge of health insurance products, strong sales abilities, and often a state-issued insurance license. Familiarity with customer relationship management (CRM) software, quoting tools, and compliance systems is typical for the role. Outstanding interpersonal skills, active listening, and the ability to explain complex information clearly help agents build trust with clients. These skills ensure agents can effectively match clients with suitable policies, maintain regulatory compliance, and grow their client base in a competitive market.

What are the most common challenges health insurance agents face when helping clients choose the right plan?

Health Insurance Agents often encounter challenges such as explaining complex plan options, addressing clients' concerns about coverage and out-of-pocket costs, and staying updated on frequently changing regulations. Agents must tailor their recommendations to each client's unique health needs and financial situation, which requires strong listening skills and adaptability. Building trust and maintaining ongoing relationships with clients are also crucial, as agents typically provide support not only during the initial enrollment but throughout the policy lifecycle.

What is the difference between Health Insurance Agent vs Insurance Broker?

AspectHealth Insurance AgentInsurance Broker
CredentialsLicensing required, often specific to health insuranceLicensing required, may hold multiple licenses for various insurance types
Work EnvironmentTypically works for insurance companies or agenciesWorks independently or for brokerage firms, representing multiple insurers
Employer & Industry UsageEmployed by health insurance providers or agenciesEmployed by brokerages or independent, serving clients across insurers
Search & Comparison IntentOften compared for direct health insurance sales rolesCompared for broader insurance options and client representation

While both roles involve selling insurance policies, health insurance agents usually work directly for health insurance companies, focusing on health plans. Insurance brokers operate independently or for brokerages, offering clients a variety of insurance options across multiple providers. Understanding these differences helps job seekers identify the right career path based on credentials, work environment, and industry focus.

How to get a job as a health insurance agent?

To become a health insurance agent, you typically need to complete state licensing requirements, which often include pre-licensing courses and passing a licensing exam. Having strong communication skills, knowledge of insurance products, and obtaining relevant certifications can improve job prospects. Many agents work for insurance companies or as independent agents, and licensing must be maintained through continuing education.

Is it hard to be a health insurance agent?

Being a health insurance agent can be challenging due to the need to understand complex policies, stay updated on regulations, and build client relationships. Success often depends on strong communication skills, product knowledge, and persistence in a competitive environment.
More about Health Insurance Agent jobs

What cities near Mattoon, IL are hiring for Health Insurance Agent jobs?

Cities near Mattoon, IL with the most Health Insurance Agent job openings:

Health Insurance Agent jobs near you

Health Insurance Agent

Aflac Central & Southern Illinois

Tuscola, IL • On-site

Full-time

Re-posted 9 days ago

Job description

At Aflac we will offer training to unlicensed individuals, enabling them to obtain an insurance license and enter one of the rapidly expanding industries. This role plays a pivotal part in realizing the sales objectives of the agency or specialized department. These objectives, as communicated by the agent, encompass both short-term and long-term growth targets. Key responsibilities include generating new business, identifying opportunities for cross-selling, delivering exceptional customer service, ensuring client retention, and attaining profit goals.

Key Responsibilities:

  1. Actively pursues and secures new business opportunities for the specialized department.
  2. Collaborates closely with the agent or operations manager to determine optimal coverage solutions for clients.
  3. Maintains awareness of new products and initiatives, actively pursuing personal and professional development.
  4. Cultivates and nurtures strong agency relationships with existing clients.
  5. Achieves production requirements and goals established by the agent or agency manager.
  6. Maintains comprehensive monthly sales records, sharing them with the agent or operations manager for evaluation.

Skills and Qualities:

  • Demonstrates effective communication skills.
  • Exhibits strong customer service abilities.
  • Possesses proficiency in computer skills.
  • While preferred, sales experience is not mandatory.

We look forward to welcoming individuals with a passion for growth and a drive for success to this dynamic role.

This is not a salaried position. Aflac sales agents earn commissions, bonuses, residual income, and stock.

[1]Aflac sales agents are independent agents and are not Aflac employees. The content within is for recruiting purposes only. This information is not approved to distribute to prospective insureds, to prospective accounts, or to use as a solicitation.

Aflac's family of insurers includes Aflac and/or Aflac New York, and/or Continental American Insurance Company and/or Continental American Life Insurance Company.

Aflac WWHQ | 1932 Wynnton Road | Columbus, GA 31999. Continental American Insurance Company | Columbia, SC.