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Health Clinic Receptionist Jobs in Decatur, IL (NOW HIRING)

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Health Clinic Receptionist information

See Decatur, IL salary details

$10

$17

$22

How much do health clinic receptionist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for health clinic receptionist in Decatur, IL is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.65 per hour, depending on experience, location, and employer.

What is a health clinic receptionist?

Health Clinic Receptionists are administrative professionals who serve as the first point of contact for patients at a health clinic. They are responsible for greeting patients, scheduling appointments, answering phones, managing patient records, and handling basic billing or insurance questions. Their role is crucial in ensuring the smooth operation of the clinic and providing excellent customer service to patients. Health Clinic Receptionists must have good communication skills, organizational abilities, and a friendly demeanor. They often work closely with doctors, nurses, and other healthcare staff to support daily clinic functions.

What skills and qualifications are needed to be a health clinic receptionist?

To thrive as a Health Clinic Receptionist, you need strong organizational skills, attention to detail, and experience with scheduling or administrative support, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic office equipment is typically required. Outstanding interpersonal skills, professionalism, and the ability to remain calm under pressure help you provide excellent service to patients and support clinical staff. These skills and qualities are crucial for ensuring efficient clinic operations, maintaining patient satisfaction, and upholding privacy and accuracy in a healthcare environment.

What challenges do health clinic receptionists face and how can they manage them?

Health Clinic Receptionists often encounter challenges such as handling high patient volumes, managing sensitive information, and coordinating with busy medical staff. To manage these effectively, strong organizational skills, clear communication, and the ability to remain calm under pressure are essential. Utilizing scheduling software, following privacy protocols, and maintaining a friendly and professional demeanor can help streamline daily tasks and improve patient experience.

What is the difference between Health Clinic Receptionist vs Medical Office Assistant?

AspectHealth Clinic ReceptionistMedical Office Assistant
CredentialsHigh school diploma; some certifications optionalHigh school diploma; medical assisting certification often preferred
Work EnvironmentFront desk of clinics, healthcare facilitiesMedical offices, clinics, hospitals
Job ResponsibilitiesGreeting patients, scheduling, answering callsAdministrative tasks, patient intake, basic clinical support

While both roles involve front-desk duties in healthcare settings, Medical Office Assistants typically have additional training and perform more clinical and administrative tasks. Health Clinic Receptionists mainly focus on patient reception and scheduling. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a health clinic receptionist?

To become a health clinic receptionist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Prior experience with office software and basic medical terminology can be helpful, and some clinics may require certification in medical office procedures. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often preferred.

What does a health clinic receptionist do in a health clinic?

A health clinic receptionist is responsible for greeting patients, scheduling appointments, managing patient records, and handling phone inquiries. They often use electronic health record systems and must maintain confidentiality and professionalism in a fast-paced environment.

What does a health clinic receptionist do?

A health clinic receptionist is responsible for greeting patients, scheduling appointments, managing patient records, and handling phone calls and administrative tasks. They often use electronic health record (EHR) systems and must maintain confidentiality and professionalism in a healthcare environment.

What job categories do people searching Health Clinic Receptionist jobs in Decatur, IL look for?

The top searched job categories for Health Clinic Receptionist jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Health Clinic Receptionist jobs?

Cities near Decatur, IL with the most Health Clinic Receptionist job openings:

Health Clinic Receptionist jobs near you

Certified Medical Assistant - Decatur MOHA

Springfield Clinic

Decatur, IL • On-site

$19.13 - $27.73/hr

Full-time

Re-posted 22 days ago

Springfield Clinic rating

6.9

Company rating: 6.9 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

455th of 898 rated healthcare providers

Job description


The Certified Medical Assistant is responsible for functioning as an assistant to the physician, optometrist, NP/PA, RN's, and LPN's in the areas of direct and indirect patient care, laboratory procedures, charging and medical records.
Job Relationships
Reports to the Operations Manager
Principal Responsibilities
  • Assist in organizing the nursing station and work area to facilitate good work flow.
  • Organize all written medical information for physician/nurses review and place in the record in correct order. Proof read appropriate dictation.
  • Assist in answering phones for physician, nurse and receptionist.
  • Schedule appointments effectively and efficiently according to patient needs.
  • Open mail and distribute to appropriate person, file miscellaneous office information, organize all written communication.
  • Order all office supplies utilizing cost containment methods.
  • Order all medical supplies, stock exam rooms, clean according to Infection Control Policies.
  • Follow all Clinic policies including the Nursing Dress Code Policy. Adhere to clinic performance standards.
  • Interview patient to determine chief complaint and document information in medical record.
  • Take vital signs and document results.
  • May perform office procedures such as but not limited to sterile urine cath, suture removal, staple removal or removal of casts under the direction of a N.P, P.A. or physician.
  • Order diagnostic tests, exams and procedures according to physician's order.
  • Prepare patient for physician exam.
  • Give patients instructions for home care, medications, etc. under N.P., P.A. or physician direction.
  • Give medications orally and subcutaneously under the direction of the N.P., P.A. or physician.
  • Administer allergy injections only under the direct supervision of the physician prescriber of the antigen.
  • Perform pre-certifications/referral for insurance companies as necessary.
  • Provide patient/family education and reinforce all patient teaching under provider's direction.
  • Call in prescriptions to pharmacy, provide patient instructions and document under provider's direction.
  • Schedule procedures/surgeries as necessary.
  • Comply with the Springfield Clinic incident reporting policy and procedures.
  • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
  • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
  • Perform other job duties as assigned.

Education/Experience
  • High School graduate or GED preferred.
  • Graduate of an accredited medical assisting program as required by the certifying body.

Licenses/Certificates
  • Maintain RMA, CMA or NCMA credentials according to requirements established by the certifying body.
  • Provide copy of credentials to Human Resources prior to expiration of certification period.
  • Must be a registered or certified Medical Assistant through one of the following: American Med Techs (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), National Health Career Association (NHA), American Allied Health (AAH) at time of hire, or National Association for Health Professionals (NAHP).
    • If a different credentialing body is presented it will need reviewed and approved by the Director of Nursing.
  • CPR certification per American Heart Association guidelines required within 30 days of hire date.

Working Environment
  • Works in office setting during the hours the Clinic is available to patients/families.
  • Sitting vs. standing averages to 50-50%.
  • Minimal lifting requirements. Occasional lifting required for orthopedics, geriatrics and internal medicine.

PHI/Privacy Level
HIPAA1

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