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Headend Jobs (NOW HIRING)

Optimum

Maintenance Technician

Marina, CA · On-site

Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed customer needs ...

Optimum

Maintenance Technician 3

Franklin, NC · On-site

Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed customer needs ...

Optimum

Maintenance Technician 3

Tioga, TX · On-site

Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed customer needs ...

Optimum

Maintenance Tech 3

Ruston, LA · On-site

Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed customer needs ...

Optimum

Maintenance Technician 3

Nacogdoches, TX · On-site

Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed customer needs ...

Optimum

Maintenance Technician

Blythe, CA · On-site

Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed customer needs ...

Optimum

Maintenance Technician 3

Abilene, TX · On-site

Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed customer needs ...

Optimum

Maintenance Technician 3

Georgetown, TX · On-site

Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed customer needs ...

Optimum

Maintenance Technician 3

Amarillo, TX · On-site

Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed customer needs ...

Optimum

Maintenance Technician 3

Sedona, AZ

Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed customer needs ...

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Headend information

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$28

$37

How much do headend jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for headend in the United States is $28.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.88 per hour, depending on experience, location, and employer.

What is a headend?

A Headend is a central facility in a cable television or broadband network where signals are received, processed, and distributed to subscribers. It acts as the main hub, collecting satellite, off-air, and local programming, then encoding, modulating, and sending the content through the network. The Headend ensures that all channels and data services are delivered properly to end users. It is a critical component in maintaining the quality and reliability of the network's service.

What are the key skills and qualifications needed to thrive as a headend technician?

To thrive as a Headend Technician, you need a solid understanding of telecommunications, RF signal flow, and electronic systems, typically supported by a technical degree or equivalent experience. Familiarity with headend equipment such as modulators, encoders, multiplexers, and monitoring software is essential, along with relevant certifications like SCTE. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills in this role. These competencies ensure the reliable distribution and maintenance of broadcast and cable signals, which is critical for uninterrupted service delivery.

What are some common challenges faced by professionals working in a headend role within the telecommunications industry?

Professionals in a Headend role often face challenges such as ensuring the reliability and uptime of broadcast streams, troubleshooting signal quality issues, and integrating new hardware or software into existing systems. The fast pace of technological change requires continuous learning and adaptation to new standards and equipment. Additionally, Headend teams typically collaborate closely with network engineers, field technicians, and content providers, making strong communication and problem-solving skills essential for success.

What is the difference between Headend vs Cable Technician?

AspectHeadendCable Technician
Required CredentialsTechnical certifications, broadcast engineering knowledgeBasic technical training, cable installation certifications
Work EnvironmentBroadcast facilities, technical control roomsCustomer sites, field installation locations
Industry UsageTelevision and cable broadcast industryCable service providers, telecommunications
Job FocusManaging signal processing, transmission, and distributionInstalling, repairing, and maintaining cable lines and equipment

In summary, a Headend primarily manages the reception and distribution of broadcast signals within a broadcast or cable network, requiring specialized technical skills. A Cable Technician focuses on fieldwork, installing and repairing cable services for customers. Both roles are essential in the cable industry but differ in scope, environment, and technical requirements.

What are the most commonly searched types of Headend jobs?

The most popular types of Headend jobs are:

What states have the most Headend jobs?

States with the most job openings for Headend jobs include:

Headend jobs near you
Infographic showing various Headend job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $58,835 per year, or $28.3 per hour.

Maintenance Technician

Optimum

Marina, CA • On-site

Full-time

Re-posted 22 days ago

Key responsibilities

  • Troubleshoots and repairs the fiber and coaxial transport and distribution networks from the headend to customer's electronic devices.

  • Performs maintenance, testing, and repairs on the network infrastructure, including building, troubleshooting, and repairing FTTH & RFOG networks.

  • Supports and mentors lower-level technicians, and assists with service and installation tasks as needed.

Optimum rating

7.5

Company rating: 7.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

49th of 101 rated telecommunications companies

Job description

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!
Job Summary
Under general supervision, Maintenance Tech III repairs and maintains the fiber and coaxial transport and distribution cable services including residential and business video, data, telephone, and security. As needed supports repair and maintenance of headend electronics and critical infrastructure equipment. Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed customer needs
Responsibilities
  • Fulfills demand maintenance and preventive maintenance by troubleshooting and repairing the transport, trunk, and distribution networks from the Master Telecommunication Center (headend) to customer's electronic devices
  • Maintains a unity gain network
  • Fulfills FCC-required network tests
  • Performs all duties of Maintenance Tech I and II as necessary
  • Troubleshoots and repairs the distribution network from headend to customer's electronic devices
  • Maintains network integrity through preventive maintenance
  • Build, Troubleshoot, and repair all aspects of the FTTH & RFOG Networks
  • Resolves issues at installation and on scheduled service call from customer's electronic devices to tap
  • Partner with various other groups including Design, construction, ISP, NOC/ROC to resolve escalated issues and identify areas of improvement.
  • Coordinate and oversee training initiatives for new and existing team members, ensuring continuous skill development and knowledge sharing.
  • Coach and develop team members to enhance technical proficiency, customer service skills, and troubleshooting expertise.
  • Assist in the creation and implementation of training materials and best practices to ensure team efficiency and operational consistency.
  • Conduct regular performance assessments and provide constructive feedback to team members to foster professional growth and team cohesion.
  • Other tasks may be assigned, as needed to support the infrastructure and team

Qualifications
  • Internal applicants must complete their Career Progression program to be deemed eligible.
  • High school diploma or equivalent
  • Must possess and maintain a valid driver's license in good standing within the state of current residence. Ability to meet all Department of Transportation (DOT) driver qualification standards, including a valid medical certificate.
  • Ability to obtain current DOT (Department of Transportation) medical card and valid CDL (Commercial Driver's License) where applicable; must comply with all applicable DOT requirements
  • Qualified to obtain all necessary licenses required by the state in which he/she is installing and/or servicing security services (if applicable).
  • Ability to comprehend and operate appropriate testing equipment (e.g., signal level meters, ohm meters)
  • BDS & BTS certification preferred
  • Fiber repair and troubleshooting experience
  • In-depth knowledge of the FTTH & RFOG Architecture, Including the Rolt, Back haul and distribution of plant.
  • Able to utilize soft tools associated with FTTH Network, including AGORA, Netwin, Net-Q
  • Experience working with ISP or "Hot Hands" for ISP
  • Experience and/or knowledge of OSP Construction tasks
  • An "Activity Analysis" of the physical demands required to perform this job's essential functions with or without a reasonable accommodation will be provided upon request and with an offer of employment. Must pass a physical assessment of those physical demands post offer/pre employment and if returning to work following a leave of absence, conducted at the Company's assessment vendor.

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $63,581.00 - $104,455.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

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