The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head ...
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head ...
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Balance our social, fiscal, and environmental responsibilities Position Overview The Head Chef is responsible for supervising the culinary team and delivering high-quality meals for both the Tavern ...
Balance our social, fiscal, and environmental responsibilities Position Overview The Head Chef is responsible for supervising the culinary team and delivering high-quality meals for both the Tavern ...
Balance our social, fiscal, and environmental responsibilities Position Overview The Head Chef is responsible for supervising the culinary team and delivering high-quality meals for both the Tavern ...
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CA$15 - CA$21/hr
Come for a job, stay for a career - there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office * Build relationships and give back to your local community
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Head Supervisor information
What are the key skills and qualifications needed to thrive as a head supervisor?
To thrive as a Head Supervisor, you need strong leadership abilities, problem-solving skills, and experience in managing teams, typically supported by a relevant degree or supervisory experience. Familiarity with project management software, scheduling tools, and performance evaluation systems is often required. Excellent communication, conflict resolution, and organizational skills help set exceptional supervisors apart. These competencies are crucial for ensuring efficient team performance, achieving organizational goals, and maintaining a positive work environment.
How does a head supervisor typically support team development and handle performance issues within their department?
A Head Supervisor plays a key role in supporting team development by providing ongoing coaching, setting clear expectations, and facilitating training opportunities. They regularly assess individual and team performance, offering constructive feedback and addressing issues promptly to maintain productivity and morale. When performance challenges arise, Head Supervisors collaborate with HR, follow established procedures for performance improvement, and work closely with team members to create actionable development plans, ensuring a positive and accountable work environment.
What is the difference between Head Supervisor vs Team Leader?
| Aspect | Head Supervisor | Team Leader |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require certifications in safety or management | High school diploma or equivalent; leadership or communication training often preferred |
| Work Environment | Supervises multiple teams or departments, often in manufacturing, retail, or service industries | Leads a specific team within a department, typically in retail, hospitality, or customer service |
| Employer Usage | Used in larger organizations to oversee operations and staff across departments | Common in retail and service sectors to manage team performance and daily tasks |
The main difference between a Head Supervisor and a Team Leader lies in scope and responsibility. Head Supervisors oversee multiple teams or departments and have broader operational duties, while Team Leaders focus on guiding a specific team within a department. Both roles require leadership skills, but Head Supervisors typically have more extensive oversight and strategic responsibilities.
What does a head supervisor do?
A head supervisor oversees daily operations within a team or department, manages staff, assigns tasks, ensures safety and quality standards are met, and handles administrative responsibilities. They often coordinate with management, train employees, and resolve workplace issues to maintain efficiency.
What are the most commonly searched types of Supervisor jobs in Alberta?
The most popular types of Supervisor jobs in Alberta are:
What cities in Alberta are hiring for Head Supervisor jobs?
Cities in Alberta with the most Head Supervisor job openings:
Head Cashier : Part Time - MARLBOROUGH
Calgary, AB • On-site
The Home Depot Canada
Other
This job post has expired today. Applications are no longer accepted.
Job description
Job Description
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview:
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through scheduling and providing first level of escalation for customer issues.
Key Responsibilities:
Ensures Customer Satisfaction
- Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
- Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus two more waiting in line.
- Walk front end from the customer experience perspective daily, ensuring Grand Opening readiness, ad execution (per Playbook) and flyer readiness.
- Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
- Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility.
Leading the Front End
- Communicate goals, priorities, and directions from store leadership to associates.
- Ensure the parking lot is shoppable and free of debris.
- Engage back-up cashiers as necessary and assign them to predetermined registers.
- Operate cash machines and train cashiers accordingly.
- Assist guards for cash collection.
Maintains Safety and Security
- Follows all Safety and Loss Prevention policies and procedures.
- Follows processes on the front-end designed to mitigate shrink and protect assets, ensuring front end associates do the same.
Competencies:
- Customer Focus
- Time Management
- Promotes Teamwork
- Problem Solving
- Communicates Effectively
Skills:
- Interpersonal Skills
- Cash Handling
- Leadership Skills
- Attention to Detail
Direct Manager/Direct Reports:
- Reports to Department Supervisor
Travel Requirements:
- No travel requirements
Physical Requirements:
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Working Conditions:
- Working within a flexible schedule that may include evening and weekends.
- Warehouse environment that can be dusty and noisy.
- Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education:
- High School Diploma or equivalent
Minimum Years of Work Experience:
- 1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience:
- Minimum 1 year leading people
Certifications:
- NA
Other Requirements/Assets:
- NA
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