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Head Of Training And Development Jobs in Ridgeland, SC

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Head Of Training And Development information

What does a Head of Training and Development do?

A Head of Training and Development is responsible for overseeing the design, implementation, and management of employee training programs within an organization. This role involves identifying training needs, developing learning strategies, and evaluating the effectiveness of training initiatives to ensure they align with company goals. The Head of Training and Development often manages a team of trainers, collaborates with leadership to support organizational growth, and ensures compliance with relevant industry standards.

What are the key skills and qualifications needed to thrive as a Head of Training and Development?

To excel as a Head of Training and Development, you need expertise in adult learning principles, instructional design, and talent management, usually supported by a degree in human resources, education, or organizational development. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications like CPTD or SHRM-CP are highly valued. Outstanding leadership, communication, and strategic thinking skills help drive engagement and foster a culture of continuous learning across an organization. These capabilities are crucial for aligning training initiatives with business goals and ensuring workforce growth and effectiveness.

What are the main challenges faced by a Head of Training and Development when implementing new learning initiatives across a large organization?

A Head of Training and Development often encounters challenges such as ensuring consistent training quality across different departments and locations, securing buy-in from leadership and employees, and adapting learning programs to diverse skill levels and learning styles. Additionally, measuring the effectiveness of training initiatives and aligning them with organizational goals requires strong communication and data analysis skills. Overcoming these hurdles typically involves close collaboration with department heads, leveraging technology for scalable solutions, and maintaining a continuous feedback loop to refine programs.

What is the difference between Head Of Training And Development vs Learning and Development Manager?

AspectHead Of Training And DevelopmentLearning and Development Manager
ResponsibilitiesStrategic planning, overseeing training programs, aligning training with company goalsImplementing training programs, managing trainers, evaluating training effectiveness
Required CredentialsRelevant certifications, experience in training leadershipSimilar certifications, focus on program delivery and management
Work EnvironmentSenior leadership, strategic planning teamsOperational teams, training departments

The Head Of Training And Development typically holds a strategic, leadership role, focusing on aligning training initiatives with organizational goals. In contrast, the Learning and Development Manager is more involved in the day-to-day management and execution of training programs. Both roles require relevant certifications and experience, but their scope and focus differ significantly.

Head Of Training And Development jobs near you

Management Training Program

Express Oil Change & Tire Engineers

Port Wentworth, GA • On-site

Full-time

Re-posted 15 days ago

Job description

Company Description
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.
Responsibilities include (but are not limited to):
  • Consistently creating results for customers, teammates and the company
  • Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
  • Scheduling service appointments and answering questions in person and on the telephone
  • Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
  • Providing the customer with a positive experience
  • Ensuring our company's high level of expectations are met, maintained, and exceeded
  • Involvement in every aspect of the store operation
  • Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
  • Ability to step in when necessary to take on additional duties

Qualifications
We are looking for:
  • High level of motivation with hands-on management skills
  • Top-notch customer service skills with a desire to build long term trust and relationships with our customers
  • Effective communication and interpersonal skills
  • Automotive experience helpful but not required

Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
  • Prolonged periods of standing, stooping, and bending
  • At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
  • Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.

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