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Head Of Technology Operations Jobs in Indiana (NOW HIRING)

Bsu

IT Operations Coordinator

Muncie, IN

$16.50 - $17.84/hr

  • Medical

  • Dental

  • Life

  • Retirement

If you enjoy being in the middle of the action and delight in mentoring students, this position might be for you. You'll play a pivotal role in the Operations Control Center, responding to IT system ...

New

Viktor

Head of Conversion

Warsaw, IN · On-site

$80 - $120/hr

You direct it end-to-end: positioning, copy, structure, design direction, build path. * Run CRO ... Why Viktor We're one of the fastest-growing companies in the world. The product works. The market ...

Podcast Management Inc

Head of Human Resources

Indianapolis, IN · On-site

$180K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... R technology, performance management practices, and leadership development programming. We're ... Operations, Systems & Compliance: Oversee HRIS administration and data integrity, benefits and ...

Podcast Management Inc

Head of Human Resources

Indianapolis, IN · On-site

$180K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... R technology, performance management practices, and leadership development programming. We're ... Operations, Systems & Compliance: Oversee HRIS administration and data integrity, benefits and ...

RadNet

IT Operations Field Specialist

Carmel, IN · On-site

$26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and ... When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of ...

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Head Of Technology Operations information

What does a Head of Technology Operations do?

A Head of Technology Operations is responsible for overseeing the daily operations of an organization's technology infrastructure and IT teams. They ensure that technology systems run smoothly, efficiently, and securely, aligning IT strategies with overall business goals. This role involves managing IT projects, budgets, and staff, as well as implementing best practices for system reliability, security, and performance. The Head of Technology Operations also collaborates with other departments to support organizational growth and innovation.

What are the key skills and qualifications needed to thrive as a Head of Technology Operations?

To thrive as a Head of Technology Operations, you need extensive experience in IT management, infrastructure planning, and operational leadership, typically supported by a degree in computer science or a related field. Familiarity with enterprise resource planning (ERP) systems, cloud platforms, ITIL frameworks, and relevant certifications such as PMP or ITIL are often required. Strong strategic thinking, problem-solving, and interpersonal communication skills help drive cross-functional collaboration and effective team leadership. These competencies are crucial for ensuring reliable technology services, optimizing operational efficiency, and aligning IT initiatives with organizational goals.

What are some common challenges faced by a Head of Technology Operations, and how can they be addressed?

As a Head of Technology Operations, one common challenge is balancing the need for operational stability with the pressure to innovate and implement new technologies. This role often requires navigating resource constraints, managing cross-functional teams, and ensuring continuous service availability. Proactive communication, setting clear priorities, and fostering a culture of collaboration are key strategies to address these challenges. Additionally, staying updated on industry best practices and leveraging automation can help streamline processes and minimize disruptions.

What are the most commonly searched types of Of Technology Operations jobs in Indiana?

The most popular types of Of Technology Operations jobs in Indiana are:

What are popular job titles related to Head Of Technology Operations jobs in Indiana?

For Head Of Technology Operations jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Head Of Technology Operations jobs in Indiana look for?

The top searched job categories for Head Of Technology Operations jobs in Indiana are:

What cities in Indiana are hiring for Head Of Technology Operations jobs?

Cities in Indiana with the most Head Of Technology Operations job openings:

Head Of Technology Operations jobs near you
Infographic showing various Head Of Technology Operations job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Information Technology - IT Business Analyst

SMC Corporation of America

Noblesville, IN • On-site

Full-time

Posted 8 days ago

SMC Corporation Of America rating

7.3

Company rating: 7.3 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

308th of 490 rated machine equipment manufacturers

Job description

Information Technology - IT Business Analyst
Information Technology (IT) Business Analyst
Position Summary
The IT Business Analyst provides analytical and operational support to the Information Technology department by evaluating business processes, analyzing data in enterprise applications, identifying opportunities for improvement, and assisting with the implementation of technology solutions. The role serves as a liaison between business stakeholders and IT teams to improve business performance, system effectiveness, and operational efficiency.
Key Responsibilities
Business Analysis & Process Improvement
  • Analyze business processes and enterprise application data to identify trends, issues, and improvement opportunities.
  • Facilitate root cause analysis of process and system-related problems.
  • Develop corrective action recommendations and support implementation efforts.
  • Assist with continuous improvement initiatives that enhance operational efficiency and effectiveness.

Requirements Gathering & Documentation
  • Gather, document, and validate business requirements.
  • Develop and maintain business and technical documentation.
  • Create process flows, user documentation, training materials, and work instructions.
  • Support policy and procedure development and version control.

Reporting & Analytics
  • Develop metrics, dashboards, and reports to support business and IT decision-making.
  • Monitor operational performance, service effectiveness, and customer feedback.
  • Analyze data to support strategic and operational initiatives.

Project & Stakeholder Support
  • Collaborate with business partners, project teams, vendors, and end users.
  • Support testing, training, change management, and solution adoption activities.
  • Assist with implementation and post-deployment reviews of technology solutions.
  • Participate in cross-functional projects and technology initiatives.

IT Operations Support
  • Assist with IT administrative functions including:
    • Asset management
    • Software licensing
    • Lifecycle management
    • Technology governance activities
  • Support compliance, documentation, and operational standards.

Required Qualifications
  • Associate's degree in Information Technology, Computer Science, Business, or related field; equivalent experience may be considered.
  • 1+ years of experience supporting business processes through data analysis and technology solutions.
  • Knowledge of enterprise applications and business systems.
  • Strong analytical, problem-solving, and communication skills.
  • Experience creating reports, documentation, and process workflows.
  • Basic understanding of ITSM principles or ITIL foundations.
  • Familiarity with SaaS technologies and platforms such as Microsoft 365, MFA, Identity Management, and IT Service Management tools.

Preferred Qualifications
  • Experience with business process improvement methodologies.
  • Knowledge of project management practices.
  • Experience with reporting and analytics tools such as Power BI
  • Experience with reporting, dashboards, and data visualization tools.
  • Exposure to enterprise systems, ERP platforms, or workflow automation solutions.

Key Competencies
  • Business Process Analysis
  • Requirements Gathering
  • Data Analysis & Reporting
  • Root Cause Analysis
  • Documentation & Technical Writing
  • Stakeholder Communication
  • Problem Solving
  • Training & Knowledge Transfer
  • Process Improvement
  • Change Management Support

For Internal Use Only: IT001

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