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Head Of Support Jobs in Delaware (NOW HIRING)

ASI Flow, Inc.

Head of Product

Wilmington, DE · On-site

$180 - $240/hr

Develop a deep understanding of Hyper's product and users * Review product data and instrumentation ... Demonstrate evidence supporting the next major product bets * Build additional product capability ...

Roquette

Head of Finance, NORAM

Wilmington, DE · On-site

$122K - $198K/yr

Roquette is seeking a Head of Finance, NORAM . This position is responsible for leading core ... Support implementation and monitoring of control improvements Team Leadership & Collaboration

WSFS Bank

SVP, Head of Business Banking

Wilmington, DE · On-site

$160.48 - $263.64/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

## SVP, Head of Business BankingApplylocations: Wilmington, DEtime type: Full timeposted on: Posted ... Develop annual business plans, budgets, and tactical action plans to support divisional growth ...

Wsfsbank

SVP, Head of Business Banking

Wilmington, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The SVP, Head of Business Banking Officer is responsible for providing strategic leadership, vision ... Develop annual business plans, budgets, and tactical action plans to support divisional growth ...

ASI Flow, Inc.

Head of Go-To-Market

Wilmington, DE · On-site

$180 - $300/hr

Produce evidence supporting the next stage of GTM investment The evidence bar The strongest applications demonstrate: Evidence of personally discovering, building, or materially improving a ...

WSFS Bank

SVP, Head of Business Banking

Wilmington, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The SVP, Head of Business Banking Officer is responsible for providing strategic leadership, vision ... Develop annual business plans, budgets, and tactical action plans to support divisional growth ...

WSFS Bank

SVP, Head of Business Banking

Wilmington, DE

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The SVP, Head of Business Banking Officer is responsible for providing strategic leadership, vision ... Develop annual business plans, budgets, and tactical action plans to support divisional growth ...

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Showing results 1-20

All JobsHead Of Support JobsHead Of Support Jobs in Delaware

Head Of Support information

See Delaware salary details

$22K

$96.7K

$221.2K

How much do head of support jobs pay per year?

As of Aug 17, 2026, the average yearly pay for head of support in Delaware is $96,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $125,600.00 per year, depending on experience, location, and employer.

What does a head of support do?

A Head of Support is responsible for overseeing the customer support department, ensuring that customer inquiries and issues are handled efficiently and effectively. They develop support strategies, manage and mentor support teams, and implement tools and processes to improve customer satisfaction. Additionally, they analyze performance metrics, handle escalated issues, and coordinate with other departments to optimize the overall customer experience.

What are the key skills and qualifications needed to thrive as a head of support?

To thrive as a Head of Support, you need expertise in customer service management, strong leadership abilities, and experience with support operations, typically backed by a relevant degree and proven track record in support roles. Familiarity with customer relationship management (CRM) systems, ticketing platforms like Zendesk or Salesforce Service Cloud, and data analytics tools is essential. Exceptional communication, problem-solving, and team-building skills help foster a positive support culture and drive continuous improvement. These skills ensure efficient resolution of customer issues, high satisfaction rates, and the effective scaling of support operations.

How does the head of support typically collaborate with other departments to improve customer experience?

The Head Of Support frequently works cross-functionally with teams such as Product, Engineering, and Sales to ensure customer feedback is heard and acted upon. This collaboration helps identify recurring issues, inform product enhancements, and streamline support processes. By facilitating regular meetings and maintaining open communication channels, the Head Of Support ensures that customer insights lead to meaningful improvements across the organization, ultimately enhancing the overall customer experience.

What is the difference between Head Of Support vs Customer Support Manager?

AspectHead Of SupportCustomer Support Manager
ResponsibilitiesOversees entire support department, develops strategies, manages teams at a high levelManages daily support team operations, handles customer issues, ensures service quality
Required CredentialsOften requires leadership experience, industry knowledge, and sometimes advanced degreesTypically requires customer service experience, leadership skills, and relevant industry certifications
Work EnvironmentStrategic, cross-departmental, high-level decision makingOperational, team-focused, direct customer interaction

The Head Of Support focuses on strategic leadership and overall support department management, while the Customer Support Manager handles daily operations and customer interactions. Both roles require leadership skills and industry knowledge, but differ in scope and responsibilities.

What is the head of support?

The head of support is a leadership role responsible for overseeing customer support teams, developing support strategies, and ensuring high-quality service delivery. They often manage support operations, implement tools like helpdesk software, and coordinate with other departments to improve customer satisfaction.

What are popular job titles related to Head Of Support jobs in Delaware?

For Head Of Support jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Head Of Support jobs in Delaware look for?

The top searched job categories for Head Of Support jobs in Delaware are:

What cities in Delaware are hiring for Head Of Support jobs?

Cities in Delaware with the most Head Of Support job openings:

Head Of Support jobs near you
Infographic showing various Head Of Support job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $96,694 per year, or $46.5 per hour.

Head of Lower and Intermediate School

Mary Dickson

Newark, DE • On-site

$95 - $130/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Position Type:Administration/Division HeadDate Posted:2/6/2026Location:The Independence SchoolDate Available:07/01/2026Closing Date:05/01/2026

Independence was founded in 1978 by parents seeking a challenging education that would be strong in the academic areas, arts, foreign languages, and athletics. Today, the school occupies a 90-acre campus in the Pike Creek Valley (near Hockessin, Newark, and Wilmington, Cecil County, MD, andSoutheastern Chester County, PA), and features state of the art facilities and outdoor classrooms.

The Independence School, an independent day school welcoming children age 3 through 8th Grade, provides an exceptionally strong academic foundation andso much more. At Independence, students learn to think for themselves. They learn independence. Our school mission, beliefs, and core values guide us to ensure we offer students an unparalleled educational experience, opportunities for leadership and a welcoming community for the entire family.

Head of Lower and Intermediate School

Direct Supervisor: Head of School

FLSA: Exempt

Type: Full-Time Staff Employee

The Head of Lower and Intermediate School provides visionary, collaborative, and student-centered leadership for Grades 1 5. This role is responsible for the academic, social-emotional, and cultural life of the division, ensuring an engaging, developmentally responsive program aligned with the School's mission, values, and strategic priorities. A member of the Leadership Team, the Head of Lower and Intermediate School partners closely with faculty, families, the other Division Heads, and the Head of School to foster a joyful learning environment where students are known, challenged, and supported.

Professional Attributes
  • High energy and enthusiasm with the ability to learn quickly, make an immediate impact, and implement new initiatives
  • Flexibility and openness to work on a variety of assignments
  • Strong communication and interpersonal skills, displaying the ability to connect and build relationships with employees, students, and parents
  • Confidence in professional aptitude with the ability to effectively convey skills and knowledge
  • Positive team player with a strong desire to be an active, long-term participant in the growth of the School
  • Supports and aligns with the School's mission, values, and policies
  • Commitment to fostering and supporting a safe and healthy atmosphere and an inclusive community
  • Demonstrated commitment to ongoing professional learning and growth
Duties and Responsibilities
  • Oversee daily operations of the division, including scheduling, student placement, staffing, and curricular program
  • Provide instructional leadership and guide the design and implementation of developmentally responsive, inclusive, and inquiry-based curriculum and instructional practices
  • Lead ongoing curriculum review and innovation in alignment with the School's mission and strategic priorities
  • Promote a safe, inclusive, and nurturing environment that supports students' academic and social-emotional development
  • Recruit, supervise, support, and evaluate faculty in Grades 1 5
  • Foster a collaborative culture grounded in reflective practice, professional growth, and shared accountability
  • Provide regular feedback, coaching, and professional learning opportunities to support instructional excellence
  • Support faculty well-being, morale, and retention through relationship-centered leadership
  • Serve as the primary administrative point of contact for families in Grades 1 5, fostering open, proactive, and respectful communication and collaboration
  • Review and edit/revise all major grade-level & division communication and report card comments
  • Partner with the Student Support Team and parents/caregivers to support student growth and community well-being
  • Actively participate in the admissions process by supporting student recruitment and admissions committee work to advance the School's enrollment management goals
  • Collaborate with the Business Office on faculty HR matters, division budgeting, purchasing, school policy compliance, and other operational needs
  • Represent the Lower and Intermediate Grades at school events and community gatherings
  • Ensure compliance with accreditation standards and best practices in independent school education
  • Perform other duties as assigned
Skills, Knowledge, and Qualifications
  • Bachelor's degree required; advanced degree in education or educational leadership preferred
  • Teaching experience at the elementary level; prior leadership experience preferred
  • Deep knowledge of child development, curriculum design, assessment, and effective instructional practices
  • Demonstrated ability to lead, inspire, and support faculty within a collaborative school culture
  • Student-centered, empathetic, solutions focused, and relationship-oriented leadership style
  • Familiarity with independent school culture, organizational structures, and expectations
  • Aptitude to learn new systems, software, and platforms including student information systems
  • Proficiency in a Windows environment and with Google Workspace/MS Office
  • High level of confidentiality and discretion

The Head of Lower and Intermediate School is a year-round position.2/5/26

The Independence School prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Attachment(s):School Overview.pdf

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