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Head Of Operational Risk Jobs in Delaware (NOW HIRING)

Citigroup, Inc.

Fraud Risk, Senior Group Manager

Wilmington, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Head of External and Internal Fraud Risk who will be working closely with Business and Cluster Operational and Fraud Risk Officers in dispensing their key External and Internal Fraud risk oversight ...

WSFS Bank

SVP, Head of Business Banking

Wilmington, DE · On-site

$160.48 - $263.64/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drive operational efficiencies and continuous improvement initiatives to enhance customer and ... risk controls.* Experience managing and developing high-performing sales and relationship ...

Wsfsbank

SVP, Head of Business Banking

Wilmington, DE

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drive operational efficiencies and continuous improvement initiatives to enhance customer and ... risk controls. * Experience managing and developing high-performing sales and relationship ...

WSFS Bank

SVP, Head of Business Banking

Wilmington, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drive operational efficiencies and continuous improvement initiatives to enhance customer and ... risk controls. * Experience managing and developing high-performing sales and relationship ...

WSFS Bank

SVP, Head of Business Banking

Wilmington, DE

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drive operational efficiencies and continuous improvement initiatives to enhance customer and ... risk controls. * Experience managing and developing high-performing sales and relationship ...

Roquette

Head of Finance, NORAM

Wilmington, DE · On-site

$122K - $198K/yr

This position is responsible for leading core financial operations across assigned Health & Pharma ... Risk Management * Maintain and enhance internal control frameworks to ensure financial integrity

Roquette

Head of Quality North America

Wilmington, DE · On-site

$172.94 - $234.11/hr

We are looking for our next Head of Quality - North America (HPS) within our Health & Pharma ... Operational Excellence & Continuous Improvement Lead deployment of Lean / Operational Excellence ...

Roquette

Head of Quality North America

Wilmington, DE · On-site

$172K - $234K/yr

We are looking for our next Head of Quality - North America (HPS) within our Health & Pharma ... Lead deployment of Lean / Operational Excellence methodologies * Act as a Black Belt-level change ...

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All JobsHead Of Operational Risk JobsHead Of Operational Risk Jobs in Delaware

Head Of Operational Risk information

See Delaware salary details

$47K

$120.8K

$237.2K

How much do head of operational risk jobs pay per year?

As of Aug 18, 2026, the average yearly pay for head of operational risk in Delaware is $120,809.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $159,100.00 per year, depending on experience, location, and employer.

What does a head of operational risk do?

A Head of Operational Risk is responsible for identifying, assessing, and mitigating risks that could impact an organization's day-to-day operations. They develop risk management strategies, implement policies, and ensure compliance with regulatory requirements. This role often involves overseeing risk assessments, collaborating with various departments, and reporting to senior management or the board. Their main goal is to minimize losses and enhance the organization's resilience against operational threats.

How does the head of operational risk typically collaborate with other departments to manage organizational risk?

The Head of Operational Risk works closely with departments such as compliance, audit, IT, and business units to identify, assess, and mitigate risks across the organization. Regular cross-functional meetings, risk assessments, and workshops are common practices to ensure all teams are aligned on risk management strategies. This collaborative approach helps to create a comprehensive risk culture, ensures effective communication of risk policies, and supports proactive management of emerging risks. Strong interpersonal and leadership skills are essential for building relationships and driving risk initiatives across diverse teams.

What are the key skills and qualifications needed to thrive as a head of operational risk, and why are they important?

To thrive as a Head of Operational Risk, you need strong expertise in risk management, analytical skills, and a background in finance or business, often supported by relevant degrees and industry certifications such as FRM or PRM. Familiarity with risk assessment tools, regulatory compliance systems, and data analysis platforms is typically required. Exceptional leadership, communication, and strategic thinking are crucial soft skills for influencing stakeholders and guiding risk culture. These skills and qualities are vital for identifying, mitigating, and managing risks to ensure organizational stability and regulatory compliance.

What job categories do people searching Head Of Operational Risk jobs in Delaware look for?

The top searched job categories for Head Of Operational Risk jobs in Delaware are:

What cities in Delaware are hiring for Head Of Operational Risk jobs?

Cities in Delaware with the most Head Of Operational Risk job openings:

Head Of Operational Risk jobs near you
Infographic showing various Head Of Operational Risk job openings in Delaware as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $120,809 per year, or $58.1 per hour.

Fraud Risk, Senior Group Manager

Citigroup, Inc.

Wilmington, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Citibank rating

8.3

Company rating: 8.3 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

39th of 171 rated banks

Job description

Managing Director (Fraud Risk Function Group Manager - C16)
2nd LOD Fraud Risk Management is seeking to hire a Head of External and Internal Fraud Risk who will be working closely with Business and Cluster Operational and Fraud Risk Officers in dispensing their key External and Internal Fraud risk oversight responsibilities to ensure well- coordinated risk assessments, risk identification, measurement/monitoring and timely remediation of key gaps including appropriate enterprise-level aggregation of the risks.
This role is part of the Second Line of Defence (2LOD) and is critical in providing independent oversight, assurance, and effective challenge to the bank's Operational & Fraud Risk management activities. The ideal candidate will have a deep understanding of Fraud, Operational & compliance risks within the banking / payments industry, strong analytical skills, ability to influence and collaborate with stakeholders across the organization and lead a team of dedicated resources in managing various facets of Fraud & Operational Risks. Key responsibilities include identifying, assessing, and mitigating operational & fraud risks, ensuring compliance with regulations and internal policies, and providing strategic guidance on various risk management initiatives.
Key Responsibilities
  • Provide independent oversight and assurance over the bank's Operational and Fraud Risk management frameworks, ensuring compliance with regulatory requirements and internal policies.
  • Lead risk assessments and reviews of business units to identify, assess, and monitor fraud and operational risks, specifically focused on Cards, Retail Lending & Payments, Investments, Institutional Payments and Internal Fraud Risk.
  • In partnership with the 1LOD Enterprise Risk and Control function owner, provide the Business with operational risk guidance and advice through proactive engagement in strategic business initiatives / transactions and large remediation efforts.
  • Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the First Line of Defence (1LOD).
  • Lead strategic planning sessions devising comprehensive plans that align with the organization's goals & objectives.
  • Represent the fraud & operational risk function with Regional & Business Executives to ensure appropriate levels of investment are made in controls, in relation to business product direction and emerging threats.
  • Where necessary, conduct independent second line risk assessments (e.g., reviewing significant control breaks that impact multiple risk categories, lessons learned and near misses) and root cause assessments (e.g., reviewing themes of issues across multiple businesses/ clusters).
  • In partnership with Business/ Cluster risk officers, approve significant exceptions to the Global Operational Risk Policy for the risk category and the Enterprise Fraud Risk Management Policy, and conduct periodic review of exceptions/ waivers. Escalate significant or unaddressed risk issues and control environment concerns to BRCC and other governance forums as well as to Risk leadership.

Management and Leadership Characteristics:
  • Broad experience in risk management including a successful track record of managing complex risk management programs at a financial services, fintech or a payments organization.
  • Business understanding of the consumer lending, wealth management and Payment products that Citi offers and how risk management practices contribute to other work across Citi / understand downstream impacts of decisions made
  • Strong leadership skills with a proven track record of working with a diverse range of skill sets and perspectives, recognizing that the power of Citi is the sum of its parts
  • Outstanding communication and influencing skills through all levels of the organization, with the ability to articulate & present complex risk concepts.
  • Ability to constructively challenge others at all levels and across boundaries to deliver better results.
  • Continuous improvement mind-set to solve for root causes, assess impact of actions and adjust as needed; simplify and standardize at every opportunity.
  • Strong regulatory engagement/ communication skills.

Education, Knowledge and Experience Qualifications:
  • A seasoned risk professional with 15+ years Fraud or Operational Risk Management expertise in Banking, Payments, or Fintech arena.
  • Established Fraud subject matter expertise with deep understanding of External Fraud & Internal Fraud, and the ability to work with other financial crime disciplines.
  • Proven record of delivering tangible outcomes in Fraud & Operational Risk management, demonstrating ability to apply expertise effectively & drive meaningful results.
  • Excellent problem solving and interpersonal skills with flexibility to navigate dynamic business environments.
  • Ability to think strategically & develop long-term risk management plans and solutions.
  • Master's Degree/specialized training in operational risk management and / or payments, engineering related fields highly preferred

Job Family Group:
Risk Management
Job Family:
Operational Risk
Time Type:
Full time
Primary Location:
Wilmington Delaware United States
Primary Location Full Time Salary Range:
$250,000.00 - $500,000.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Analytical Thinking, Control Monitoring, Credible Challenge, Governance, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Aug 18, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

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About Citigroup Inc

Sourced by ZipRecruiter

We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

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