Head Of Operational Risk Jobs in California (NOW HIRING)

Oaktree is a global investment manager specializing in alternative investments, with approximately $200 billion in assets under management. The firm cultivates an inclusive, collaborative culture and supports local communities through philanthropic initiatives.

The Vice President of Enterprise Risk Event and Issue Management will design and implement a company‑wide program to capture, coordinate, and report risk events and incidents. The role focuses on program design, governance, and organizational change rather than tactical incident response. It reports directly to the Head of Operational Risk Management and will transition from a program build phase to a steady‑state operational role within the ORM team.

• Enterprise risk event and issue management framework and governance model
• Defined roles and responsibilities for the event lifecycle
• Executive‑level roadmaps, business cases, and maturity assessments
• Severity and prioritization framework (e.g., P1/P2/P3 or S1/S2/S3)
• Communication and escalation protocols
• Structured coordination with risk event and issue owners
• ServiceNow implementation strategy for risk events and issues, in partnership with Technology Services
• Consistent risk event capture and classification within the firm’s ServiceNow environment
• Audit‑ready documentation aligned to regulatory control expectations

• Design and implement an enterprise event management framework that aligns with operational and regulatory expectations.
• Build and maintain governance structures, including steering committees and decision‑making protocols.
• Own and maintain structured frameworks covering event identification, root cause analysis, impact assessment, severity prioritization, escalation paths, and communication requirements.
• Lead structured root cause analysis to identify underlying drivers across systems, processes, data, and vendors.
• Provide oversight and coordination during major events to ensure consistent response and accountability.
• Partner with cross‑functional teams (Security, IT, Business Continuity, Risk, etc.) to harmonize processes.
• Establish consistent reporting and dashboards to track trends and themes.
• Develop runbooks, playbooks, and evolve processes as the ServiceNow platform matures.

• 8+ years in operational risk management, enterprise risk management, or business process design in complex organizations; financial services experience preferred.
• Experience designing and implementing enterprise‑wide frameworks and operating models.
• Demonstrated ability to communicate risk and issues to senior leadership in a clear, actionable manner; strong stakeholder influence skills.
• Experience in regulated environments; familiarity with ITSM, IRM/GRC platforms (particularly ServiceNow) preferred.
• ITIL familiarity preferred but not required.
• Familiarity with investment operations, trading workflows, and front‑to‑back office processes a plus.
• Proven ability to coordinate with business and technology stakeholders during time‑sensitive events.
• Backgrounds in operational risk, management consulting, or business operations encouraged.

• Strong leadership presence with the ability to influence decision‑making and drive accountability across teams.
• Excellent interpersonal, verbal, and written communication skills.
• Self‑initiated and capable of working independently in a fast‑paced environment.
• Ability to think creatively, solve problems, and navigate ambiguous or complex issues.
• Detail‑oriented, natural problem‑solver with the resolve to research and offer solutions.
• Works well under pressure and with time constraints.
• Possesses strong integrity and professionalism.

Bachelor's degree or equivalent work experience.

Base salary range: $160,000 – $200,000. Eligible for discretionary bonus incentives, a comprehensive benefits package, and flexible work arrangements.

Oaktree is committed to diversity and to equal opportunity employment. Employment decisions are not based on race, creed, color, ethnicity, national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, disability, HIV status, pregnancy, marital status, veteran status, or any protected classification under applicable federal, state, and local laws.