Head of Customer Success Cape Town, Western Cape, South Africa Or refer someone Job Openings Head ... This strategic role is essential to driving satisfaction, loyalty, and operational excellence ...
Head of Customer Success Cape Town, Western Cape, South Africa Or refer someone Job Openings Head ... This strategic role is essential to driving satisfaction, loyalty, and operational excellence ...
Head of Customer Experience
Las Vegas, NV · On-site
$15.50 - $21/hr
Head Of Customer Experience Customer Support at Vay is not a call center. It's a core operational function and the voice of the customer inside the business. The Head of Customer Experience leads Vay ...
Head of Customer Experience
Las Vegas, NV · On-site
$15.50 - $21/hr
Head Of Customer Experience Customer Support at Vay is not a call center. It's a core operational function and the voice of the customer inside the business. The Head of Customer Experience leads Vay ...
We are seeking a strategic and empathetic Head of Customer Service to lead and scale our customer support operations. The ideal candidate will have a proven track record of building and managing high ...
New
We are seeking a strategic and empathetic Head of Customer Service to lead and scale our customer support operations. The ideal candidate will have a proven track record of building and managing high ...
New
Head of Customer Programs
Santa Clara, CA · On-site
Head Of Customer Programs Santa Clara, California, United States Baya Systems is inspired by the ... Define and execute strategy for integrating Silicon IP into customer environments, overseeing the ...
Head of Customer Programs
Santa Clara, CA · On-site
Head Of Customer Programs Santa Clara, California, United States Baya Systems is inspired by the ... Define and execute strategy for integrating Silicon IP into customer environments, overseeing the ...
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Los Angeles, CA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Head of Customer Support
Los Angeles, CA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Atlanta, GA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Head of Customer Support
Atlanta, GA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Experience
Atlanta, GA · On-site
$133K - $170K/yr
As the Head of Customer Experience, you are the strategic visionary responsible for the end-to-end customer journey and the long-term health of our global enterprise portfolio. Reporting directly to ...
Head of Customer Experience
Atlanta, GA · On-site
$133K - $170K/yr
As the Head of Customer Experience, you are the strategic visionary responsible for the end-to-end customer journey and the long-term health of our global enterprise portfolio. Reporting directly to ...
Head of Customer Support
Seattle, WA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Seattle, WA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
Seattle, WA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Head of Customer Support
Seattle, WA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Head of Customer Support
New York, NY · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Head of Customer Support
New York, NY · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
The Head of Customer Care is responsible for developing and executing the overall customer service strategy to deliver an exceptional customer experience. This leader is highly results-oriented ...
The Head of Customer Care is responsible for developing and executing the overall customer service strategy to deliver an exceptional customer experience. This leader is highly results-oriented ...
Role Overview The Head of Customer Success will play a critical role in driving customer ... This leadership position requires a strategic thinker with a passion for service excellence, a deep ...
New
Role Overview The Head of Customer Success will play a critical role in driving customer ... This leadership position requires a strategic thinker with a passion for service excellence, a deep ...
New
Head of Customer Experience
Atlanta, GA · On-site
$250/hr
As the Head of Customer Experience, you are the strategic visionary responsible for the end-to-end customer journey and the long-term health of our global enterprise portfolio. Reporting directly to ...
Head of Customer Experience
Atlanta, GA · On-site
$250/hr
As the Head of Customer Experience, you are the strategic visionary responsible for the end-to-end customer journey and the long-term health of our global enterprise portfolio. Reporting directly to ...
Head of Customer Experience
Atlanta, GA · On-site
$133K - $170K/yr
As the Head of Customer Experience, you are the strategic visionary responsible for the end-to-end customer journey and the long-term health of our global enterprise portfolio. Reporting directly to ...
Head of Customer Experience
Atlanta, GA · On-site
$133K - $170K/yr
As the Head of Customer Experience, you are the strategic visionary responsible for the end-to-end customer journey and the long-term health of our global enterprise portfolio. Reporting directly to ...
Head of Customer Experience
Bryan, OH · On-site
$65K - $75K/yr
HEAD OF CUSTOMER EXPERIENCE Full-time | Monday-Friday, 8:00 am - 4:30 pm EST | Bryan, OH (On-site ... THE ROLE You will own Customer Experience strategy for Doc's Diesel, not just the day to day, the ...
Head of Customer Experience
Bryan, OH · On-site
$65K - $75K/yr
HEAD OF CUSTOMER EXPERIENCE Full-time | Monday-Friday, 8:00 am - 4:30 pm EST | Bryan, OH (On-site ... THE ROLE You will own Customer Experience strategy for Doc's Diesel, not just the day to day, the ...
Head of Customer Success
Manhattan, NY · On-site
We are seeking a Head of Customer Success to build and lead GSTV's Customer Success function and ... Define and lead GSTV's Customer Success strategy as a strategic growth function, not an ...
Head of Customer Success
Manhattan, NY · On-site
We are seeking a Head of Customer Success to build and lead GSTV's Customer Success function and ... Define and lead GSTV's Customer Success strategy as a strategic growth function, not an ...
Head of Customer Success
Manhattan, NY · On-site
The Head of Customer Success will stand up a formal, named function that is distinct from new-logo ... Customer Success Strategy and Function Build • Define and lead GSTV's Customer Success strategy ...
Head of Customer Success
Manhattan, NY · On-site
The Head of Customer Success will stand up a formal, named function that is distinct from new-logo ... Customer Success Strategy and Function Build • Define and lead GSTV's Customer Success strategy ...
$65K - $75K/yr
HEAD OF CUSTOMER EXPERIENCE Full-time | Monday-Friday, 8:00 am - 4:30 pm EST | Bryan, OH (On-site ... THE ROLE You will own Customer Experience strategy for Doc's Diesel, not just the day to day, the ...
$65K - $75K/yr
HEAD OF CUSTOMER EXPERIENCE Full-time | Monday-Friday, 8:00 am - 4:30 pm EST | Bryan, OH (On-site ... THE ROLE You will own Customer Experience strategy for Doc's Diesel, not just the day to day, the ...
Head Of Customer Strategy information
See salary details
$115.5K - $119.7K
9% of jobs
$119.7K - $124K
9% of jobs
$127.4K is the 25th percentile. Wages below this are outliers.
$124K - $128.2K
10% of jobs
$128.2K - $132.4K
9% of jobs
$132.4K - $136.6K
10% of jobs
The median wage is $139K / yr.
$136.6K - $140.9K
9% of jobs
$140.9K - $145.1K
10% of jobs
$145.1K - $149.3K
9% of jobs
$150.6K is the 75th percentile. Wages above this are outliers.
$149.3K - $153.5K
10% of jobs
$153.5K - $157.8K
9% of jobs
$157.8K - $162K
10% of jobs
$115.5K
$140.2K
$162K
How much do head of customer strategy jobs pay per year?
As of Sep 10, 2026, the average yearly pay for head of customer strategy in the United States is $140,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,500.00 and $152,500.00 per year, depending on experience, location, and employer.
What are popular job titles related to Head Of Customer Strategy jobs?
For Head Of Customer Strategy jobs, the most frequently searched job titles are:
Job description
Head of Customer Success
Cape Town, Western Cape, South Africa Or refer someone Job Openings Head of Customer Success
Job Title: Head of Customer Success
Location: Remote (Global) Company: Pro Coffee Gear
Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Head of Customer Success to lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and operational excellence throughout the customer journey.
Customer Success Leadership- Own the end-to-end customer experience and define scalable customer success strategies to support growth.
- Establish and track KPIs, processes, and team goals aligned with business objectives.
- Build, manage, and mentor a high-performing customer success team, including support, aftersales, and service coordination.
- Enable the consultative sales process through client communications across email, SMS, and social platforms.
- Oversee accurate and timely quote and invoice creation using Shopify, QuickBooks, and other tools.
- Support third-party and social commerce sales channels in coordination with marketing and sales teams.
- Manage client onboarding and equipment setup, coordinating installations with technical service partners.
- Respond to customer inquiries regarding product use, service needs, and ongoing support.
- Facilitate additional orders of accessories, filters, or parts, including sourcing specialty items not listed online.
- Lead customer communications related to logistics, damages, and return claims.
- Work with logistics teams to ensure fast, clear resolutions and optimize related processes.
- Monitor recurring operational pain points and identify opportunities for automation or process streamlining.
- Collaborate cross-functionally to implement improvements that enhance internal efficiency and client experience.
- Minimum 5 years of experience in a client-facing operations or customer success role, with at least 2 years in a leadership capacity.
- Background in e-commerce operations; Shopify and QuickBooks experience strongly preferred.
- Outstanding written and verbal communication skills.
- Strong analytical and problem-solving skills with attention to detail.
- Familiarity with professional coffee equipment or the specialty coffee industry is a significant advantage.
- A remote-first, globally distributed team and flexible work environment.
- The opportunity to lead a high-impact function within a fast-growing brand.
- A collaborative, passionate culture driven by innovation and a love for coffee.
Important: All applicants must submit their CV in English. Submissions in other languages will not be considered.