Head of Workforce Solutions Consulting
Carson City, NV · On-site
$120 - $160/hr
Socure is seeking a Head of Workforce Solution Consulting responsible for driving the vision and ... customer satisfaction. #J-18808-Ljbffr
Head of Workforce Solutions Consulting
Carson City, NV · On-site
$120 - $160/hr
Socure is seeking a Head of Workforce Solution Consulting responsible for driving the vision and ... customer satisfaction. #J-18808-Ljbffr
This role oversees all customer service operations, leveraging technology, analytics, and best-in ... Oversee the resolution of escalated customer issues, acting as a point of contact for complex or ...
This role oversees all customer service operations, leveraging technology, analytics, and best-in ... Oversee the resolution of escalated customer issues, acting as a point of contact for complex or ...
Director of Customer Service
$120K - $200K/yr
The Director of Customer Service is a leadership role responsible for designing and leading a ... This role oversees all customer service operations, leveraging technology, analytics, and best-in ...
Director of Customer Service
$120K - $200K/yr
The Director of Customer Service is a leadership role responsible for designing and leading a ... This role oversees all customer service operations, leveraging technology, analytics, and best-in ...
Director of Customer Service
Reno, NV · On-site
$120K - $200K/yr
This role oversees all customer service operations, leveraging technology, analytics, and best-in ... Oversee the resolution of escalated customer issues, acting as a point of contact for complex or ...
Director of Customer Service
Reno, NV · On-site
$120K - $200K/yr
This role oversees all customer service operations, leveraging technology, analytics, and best-in ... Oversee the resolution of escalated customer issues, acting as a point of contact for complex or ...
Head of Solution Consulting, Workforce
Carson City, NV · On-site
$120 - $160/hr
People who move fast, think critically, act like owners, and care deeply about solving customer ... Own both the long-term technical strategy and the day-to-day operations, including fostering ...
Head of Solution Consulting, Workforce
Carson City, NV · On-site
$120 - $160/hr
People who move fast, think critically, act like owners, and care deeply about solving customer ... Own both the long-term technical strategy and the day-to-day operations, including fostering ...
Head of Product, Systems
Reno, NV · On-site
$190 - $230/hr
Users feel like our product experiences are simultaneously powerful and simple ( customer happiness ... Net-new work runs the full sequence; additions to existing experiences run lighter; operational ...
New
Head of Product, Systems
Reno, NV · On-site
$190 - $230/hr
Users feel like our product experiences are simultaneously powerful and simple ( customer happiness ... Net-new work runs the full sequence; additions to existing experiences run lighter; operational ...
New
SNC seeks a forward-thinking Director of Accounting Operations to lead AR, AP, Payroll, and SPA teams. The role focuses on accuracy, efficiency, compliance, and the ongoing modernization of workflows ...
SNC seeks a forward-thinking Director of Accounting Operations to lead AR, AP, Payroll, and SPA teams. The role focuses on accuracy, efficiency, compliance, and the ongoing modernization of workflows ...
SNC seeks a forward-thinking Director of Accounting Operations to lead AR, AP, Payroll, and SPA teams. The role focuses on accuracy, efficiency, compliance, and the ongoing modernization of workflows ...
SNC seeks a forward-thinking Director of Accounting Operations to lead AR, AP, Payroll, and SPA teams. The role focuses on accuracy, efficiency, compliance, and the ongoing modernization of workflows ...
Airport Operations Leader -- Customer Experience
Reno, NV · On-site
$133K/yr
This job is a member of the Hubs & Gateways Team within the Customer Experience Division. * Responsible for managing the operations, optimizing the business, leading the people and cultivating ...
Airport Operations Leader -- Customer Experience
Reno, NV · On-site
$133K/yr
This job is a member of the Hubs & Gateways Team within the Customer Experience Division. * Responsible for managing the operations, optimizing the business, leading the people and cultivating ...
Representative II, Customer Service Operations
Carson City, NV · On-site
$15.75 - $21.25/hr
Monday-Friday | 10:00 AM - 6:30 PM EST What Customer Operations Support contributes to Cardinal ... Offers professional and timely service as a representative of Cardinal Health at-Home * Supports an ...
Representative II, Customer Service Operations
Carson City, NV · On-site
$15.75 - $21.25/hr
Monday-Friday | 10:00 AM - 6:30 PM EST What Customer Operations Support contributes to Cardinal ... Offers professional and timely service as a representative of Cardinal Health at-Home * Supports an ...
Head Cashier - Store
Sparks, NV · On-site
$14.25 - $18.50/hr
Overview Head Cashiers are to greet and thank every customer who enters and leaves the store. Head Cashiers must be proficient in all aspects of the Cavender's Boot City cashiering system and ...
Quick apply
Head Cashier - Store
Sparks, NV · On-site
$14.25 - $18.50/hr
Overview Head Cashiers are to greet and thank every customer who enters and leaves the store. Head Cashiers must be proficient in all aspects of the Cavender's Boot City cashiering system and ...
Head Cashier
Sparks, NV · On-site
$14.25 - $18.50/hr
Overview of Responsibilities At Sprouts Farmers Market, the Head Cashier is responsible for the supervision of a team of cashiers and assistance with operational issues. * Ensure excellent customer ...
Head Cashier
Sparks, NV · On-site
$14.25 - $18.50/hr
Overview of Responsibilities At Sprouts Farmers Market, the Head Cashier is responsible for the supervision of a team of cashiers and assistance with operational issues. * Ensure excellent customer ...
Head Cashier
Sparks, NV · On-site
$14.25 - $18.50/hr
Overview of Responsibilities At Sprouts Farmers Market, the Head Cashier is responsible for the supervision of a team of cashiers and assistance with operational issues. * Ensure excellent customer ...
Head Cashier
Sparks, NV · On-site
$14.25 - $18.50/hr
Overview of Responsibilities At Sprouts Farmers Market, the Head Cashier is responsible for the supervision of a team of cashiers and assistance with operational issues. * Ensure excellent customer ...
Head Cashier
Sparks, NV · On-site
$14.25 - $18.50/hr
Overview of Responsibilities At Sprouts Farmers Market, the Head Cashier is responsible for the supervision of a team of cashiers and assistance with operational issues. * Ensure excellent customer ...
Head Cashier
Sparks, NV · On-site
$14.25 - $18.50/hr
Overview of Responsibilities At Sprouts Farmers Market, the Head Cashier is responsible for the supervision of a team of cashiers and assistance with operational issues. * Ensure excellent customer ...
Head Cashier
Sparks, NV · On-site
$14.25 - $18.50/hr
Overview of Responsibilities At Sprouts Farmers Market, the Head Cashier is responsible for the supervision of a team of cashiers and assistance with operational issues. * Ensure excellent customer ...
Head Cashier
Sparks, NV · On-site
$14.25 - $18.50/hr
Overview of Responsibilities At Sprouts Farmers Market, the Head Cashier is responsible for the supervision of a team of cashiers and assistance with operational issues. * Ensure excellent customer ...
Head Cashier
Sparks, NV · On-site
$14.25 - $18.50/hr
Overview of Responsibilities At Sprouts Farmers Market, the Head Cashier is responsible for the supervision of a team of cashiers and assistance with operational issues. * Ensure excellent customer ...
Head Cashier
Sparks, NV · On-site
$14.25 - $18.50/hr
Overview of Responsibilities At Sprouts Farmers Market, the Head Cashier is responsible for the supervision of a team of cashiers and assistance with operational issues. * Ensure excellent customer ...
Head Cashier
$14.25 - $18.50/hr
Overview of Responsibilities At Sprouts Farmers Market, the Head Cashier is responsible for the supervision of a team of cashiers and assistance with operational issues. * Ensure excellent customer ...
Head Cashier
$14.25 - $18.50/hr
Overview of Responsibilities At Sprouts Farmers Market, the Head Cashier is responsible for the supervision of a team of cashiers and assistance with operational issues. * Ensure excellent customer ...
Head Cashier - Store
Sparks, NV · On-site
$14.25 - $18.50/hr
Overview Head Cashiers are to greet and thank every customer who enters and leaves the store. Head Cashiers must be proficient in all aspects of the Cavender's Boot City cashiering system and ...
Head Cashier - Store
Sparks, NV · On-site
$14.25 - $18.50/hr
Overview Head Cashiers are to greet and thank every customer who enters and leaves the store. Head Cashiers must be proficient in all aspects of the Cavender's Boot City cashiering system and ...
Head Of Customer Operations information
See Reno, NV salary details
$44.4K - $52.6K
3% of jobs
$52.6K - $60.9K
0% of jobs
$60.9K - $69.1K
3% of jobs
$69.1K - $77.4K
2% of jobs
$77.4K - $85.6K
2% of jobs
$85.6K - $93.9K
3% of jobs
$93.9K - $102.1K
1% of jobs
$102.1K - $110.4K
1% of jobs
$110.4K - $118.6K
0% of jobs
$118.6K - $126.9K
1% of jobs
$127.6K is the 25th percentile. Wages below this are outliers.
$126.9K - $135.1K
83% of jobs
$44.4K
$123.3K
$135.1K
How much do head of customer operations jobs pay per year?
As of Aug 8, 2026, the average yearly pay for head of customer operations in Reno, NV is $123,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,600.00 and $133,600.00 per year, depending on experience, location, and employer.
What is the difference between Head Of Customer Operations vs Customer Service Manager?
| Aspect | Head Of Customer Operations | Customer Service Manager |
|---|---|---|
| Responsibilities | Oversees overall customer experience, strategy, and cross-department coordination | Manages daily customer service team, handles customer inquiries, and resolves issues |
| Required Credentials | Often requires leadership experience, business acumen, and industry knowledge | Typically requires customer service experience, communication skills, and relevant training |
| Work Environment | Strategic, cross-functional, executive-level | Operational, team-focused, customer-facing |
| Industry Usage | Common in tech, SaaS, and large enterprises | Widely used in retail, hospitality, and service industries |
The Head Of Customer Operations focuses on strategic leadership and overall customer experience, while the Customer Service Manager handles daily customer interactions and team management. Both roles are vital but differ in scope and responsibilities.
What are some common challenges faced by a head of customer operations, and how can they be addressed?
A Head of Customer Operations often faces challenges such as managing large, distributed teams, maintaining consistent service quality, and adapting to evolving customer expectations. Balancing operational efficiency with personalized service can also be complex, especially during periods of rapid scaling or organizational change. Successful leaders in this role address these challenges by implementing clear communication channels, leveraging data-driven insights to monitor performance, and fostering a culture of continuous improvement and cross-functional collaboration. Regular training and feedback loops also help ensure team alignment and high customer satisfaction.
What are the key skills and qualifications needed to thrive as a head of customer operations, and why are they important?
To thrive as a Head Of Customer Operations, you need strong leadership abilities, operational management experience, and a background in customer service, often supported by a relevant degree. Familiarity with CRM platforms, analytics tools, and workflow management systems is crucial for optimizing team performance and customer satisfaction. Exceptional communication, problem-solving skills, and a customer-centric mindset help drive positive team culture and effective cross-functional collaboration. These skills ensure efficient operations, high customer retention, and alignment with business goals.
What does a head of customer operations do?
A head of customer operations oversees the strategies and processes that ensure excellent customer service and satisfaction. They manage teams, implement systems like CRM tools, analyze customer data, and develop policies to improve customer experience and retention. This role often requires strong leadership, communication skills, and experience in customer service or operations management.
$120 - $160/hr
Other
This job post has expired today. Applications are no longer accepted.
Job description
Socure is seeking a Head of Workforce Solution Consulting responsible for driving the vision and strategy of our workforce vertical. This leader will manage a team of Solution Consultants and work collaboratively across departments to support the sales cycle and implementation process. The ideal candidate will bring over 10 years of experience, an understanding of the Workforce market, and proven management skills.
The position requires strong communication skills and the ability to simplify complex solutions for diverse stakeholders. This role offers a dynamic environment where you can influence cross-functional efforts to achieve high customer satisfaction.
#J-18808-Ljbffr
About Socure
Sourced by ZipRecruiter
Industry
Software development
Company size
501 - 1,000 Employees
Headquarters location
Incline Village, NV, US
Year founded
2012