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Head Of Banking Operations Jobs in Springfield, MA

New Valley Bank & Trust

Branch Supervisor

Springfield, MA · On-site

$23 - $31/hr

The Branch Supervisor is responsible for supervising the Banking Specialist I & II's as well as the day to day operation of the teller line, including account overrides and opening/closing. Manage ...

Chubb

Head of Data, North America

Simsbury, CT

Chubb is seeking a Head of Data, North America, responsible for the delivery and execution of the ... With operations in 54 countries, Chubb provides commercial and personal property and casualty ...

Banknewvalley

Branch Supervisor

Springfield, MA · On-site

$52 - $76/hr

The Branch Supervisor is responsible for supervising the Banking Specialist I & II's as well as the day to day operation of the teller line, including account overrides and opening/closing. Manage ...

New

Windsor Federal Bank

Float Personal Banker

Windsor, CT · On-site

$19 - $23.25/hr

... of banking services to both consumer and small business customers at multiple branch locations ... Ensures compliance with all operational and security procedures. Balances daily transactions and ...

The Hartford

Head of Corporate Security

Hartford, CT

$157K - $236K/yr

This role ensures the safety of colleagues, clients, facilities, and assets while enabling business operations in complex and evolving threat environments. Reporting to senior executive leadership ...

The Hartford

Head of Corporate Security

Hartford, CT

This role ensures the safety of colleagues, clients, facilities, and assets while enabling business operations in complex and evolving threat environments. Reporting to senior executive leadership ...

Windsor Federal Bank

Personal Banker II

Windsor, CT · On-site

$19 - $23.25/hr

In addition, the Personal Banker II may be responsible for supervising the day-to-day operations of the branch, assisting with overrides, and is responsible for coaching less experienced branch staff.

Berkshire Bank

Branch Manager I

Glastonbury, CT · On-site

$55K - $102K/yr

Branch Operations & Compliance • Oversee branch operations audit process. • Follow all bank policies and procedures, including security of bank assets and confidentiality of customer information ...

Berkshire Bank

Branch Manager I

Hebron, CT · On-site

$55K - $102K/yr

Branch Operations & Compliance • Oversee branch operations audit process. • Follow all bank policies and procedures, including security of bank assets and confidentiality of customer information ...

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Showing results 21-40

All JobsHead Of Banking Operations JobsHead Of Banking Operations Jobs in Springfield, MA

Head Of Banking Operations information

See Springfield, MA salary details

$33.9K

$107.3K

$178.9K

How much do head of banking operations jobs pay per year?

As of Sep 3, 2026, the average yearly pay for head of banking operations in Springfield, MA is $107,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $135,000.00 per year, depending on experience, location, and employer.

What does a head of banking operations do?

A Head of Banking Operations oversees the daily operations and processes within a bank to ensure efficiency, compliance, and quality service delivery. They manage teams responsible for transaction processing, account management, and risk controls, while also implementing policies and procedures that align with regulatory requirements. This role involves continuous improvement of operational workflows, technology integration, and collaboration with other departments to support the bank’s strategic goals. Additionally, the Head of Banking Operations plays a key role in managing operational risk and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a head of banking operations, and why are they important?

To thrive as a Head of Banking Operations, you need deep expertise in financial operations, risk management, regulatory compliance, and typically a degree in finance, business administration, or a related field. Familiarity with core banking systems, payment processing platforms, and industry certifications like Certified Treasury Professional (CTP) or Six Sigma are highly valued. Exceptional leadership, analytical thinking, and communication skills are crucial for managing teams and cross-functional projects. These skills ensure efficient operations, regulatory adherence, and strategic alignment within the rapidly evolving banking sector.

What are some common challenges faced by a head of banking operations, and how can they be addressed?

A Head of Banking Operations often faces challenges such as managing regulatory compliance, optimizing operational efficiency, and adapting to technological changes. Balancing stringent compliance requirements with the need for streamlined processes requires a proactive approach, including regular training and process audits. Additionally, leading teams through digital transformation initiatives and fostering cross-departmental collaboration are key to maintaining competitive operations. Building strong communication channels and investing in staff development can help address these challenges effectively.

What is the difference between Head Of Banking Operations vs Banking Operations Manager?

AspectHead Of Banking OperationsBanking Operations Manager
ResponsibilitiesOversees entire banking operations, strategic planning, compliance, and team leadershipManages daily operational activities, process improvements, and team supervision
Required CredentialsTypically requires a bachelor’s degree, often a master’s, with extensive banking experienceUsually requires a bachelor’s degree and relevant banking or financial certifications
Work EnvironmentExecutive-level, strategic, cross-departmentalOperational, team-focused, department-specific
Industry UsageCommon in large banks and financial institutionsFound in banks of all sizes, often as mid-level management

The Head Of Banking Operations holds a senior, strategic role overseeing the entire banking operations, while the Banking Operations Manager focuses on managing daily activities and team supervision. Both roles require banking experience, but the head position involves broader responsibilities and strategic planning.

What is the hierarchy of head of banking operations?

The head of banking operations typically reports to senior management such as the Chief Operating Officer (COO) or Chief Executive Officer (CEO). They oversee departments like retail banking, corporate banking, and risk management, and may have managers or directors reporting to them depending on the organization's size. The role involves strategic planning, compliance, and process optimization within the banking environment.

What job categories do people searching Head Of Banking Operations jobs in Springfield, MA look for?

The top searched job categories for Head Of Banking Operations jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Head Of Banking Operations jobs?

Cities near Springfield, MA with the most Head Of Banking Operations job openings:

Head Of Banking Operations jobs near you
Infographic showing various Head Of Banking Operations job openings in Springfield, MA as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $107,304 per year, or $51.6 per hour.

Branch Supervisor

New Valley Bank & Trust

Springfield, MA • On-site

$23 - $31/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

 What will you do?The Branch Supervisor is responsible for supervising the Banking Specialist I & II's as well as the day to day operation of the teller line, including account overrides and opening/closing. Manage branch staffing levels and schedules in coordination with the Branch Manager to ensure coverage. Maintain customer relationships by performing efficient and accurate banking transactions; opening accounts as well as account and person maintenance.ESSENTIAL FUNCTIONS Supervision of Banking Specialists I & II and the daily running of the teller line. Oversight of assigned branch operations in the absence of branch management. Assist in the daily operations of the assigned branch including deposits, withdrawals and other financial interactions. Assist staff members with complex transactions and the resolution of customer issues.Engage customers while establishing deposit accounts, and accurately processes teller transactions and ancillary services.Sell and cross sell bank products. Collaborate with Banking Specialists I and II to assist in daily branch office activities including balancing and the auditing responsibilities of vaults and ATMs; comply with bank operations and security procedures by participating in dual control functions.Oversee and assist in the training of new branch staff and development of current staff; cross train as needed. Assist in the growth and management of the branch portfolios Adhere to established New Valley Bank and Trust customer service standards. Collaborate with other departments to ensure quality and efficiency of service.Deliver a positive customer experience.Perform other related duties as assigned. Education  High school diploma or equivalent required.  Skills, Experience and Abilities 3-5 Years of progressive retail banking knowledge and experience. Supervisory or team lead experience preferred. Cash handling and customer service experience in a financial institutionExperience in establishing deposit and loan accounts preferred. Adaptability and FlexibilityCustomer focusQualityPhysical RequirementsAbility to stand or sit for extended periodsAbility to lift and transport bags of coin and currency to appropriate vaults and cash drawers