Head of Talent โ DTC Ecommerce Group
We are a fast-growing DTC ecommerce group operating multiple brands across several markets. Hiring volume is increasing, roles are becoming more specialised, and time-to-hire has become a bottleneck for the business.
We are hiring a Head of Talent to fully own recruiting end-to-end and remove this burden from the CEO and leadership team. Your job is to make sure the right people are hired quickly, consistently, and at a high bar.
This role is about speed, judgement, and execution. Not HR administration we have a HR function in the business to support you.
Role Overview
The Head of Talent is responsible for all hiring across the company. This includes sourcing, screening, coordination, interview process design, offer management, and onboarding support.
You will build and run a repeatable hiring system that allows the company to scale without slowing leadership down. You will be measured on how fast, how well, and how consistently you hire.
Responsibilities
โข Own all hiring across the business, including technical, marketing, operations, creative and leadership roles
โข Act as the single point of ownership for recruitment
โข Work directly with the CEO and department leads to understand hiring priorities
โข Source candidates proactively rather than relying on inbound applications
โข Screen candidates thoroughly before they reach leadership interviews
โข Design and manage structured interview processes
โข Coordinate interviews, feedback, and decision-making efficiently
โข Maintain a strong candidate experience while moving quickly
โข Manage offers, negotiations, and acceptance rates
โข Build and maintain a high-quality talent pipeline
โข Improve onboarding handoffs to ensure new hires succeed
โข Continuously refine hiring processes to reduce friction and delays
What Success Looks Like
This role exists to fix specific problems.
โข Time-to-hire is materially reduced across all roles
โข The CEO spends minimal to no time on early-stage screening
โข Hiring decisions are faster and clearer
โข Quality of hire improves over time
โข Fewer failed hires and faster ramp-up of new team members
โข Hiring becomes predictable instead of reactive
Key Performance Indicators
The Head of Talent will be measured on execution, not activity.
Primary KPIs:
โข Time to Hire (role open to offer accepted)
โข Time to First Interview
โข Offer Acceptance Rate
โข Quality of Hire (90-day performance feedback)
โข Hiring Manager Satisfaction
โข Candidate Drop-Off Rate
โข Pipeline Depth per Role
Secondary KPIs:
โข Cost per Hire
โข Source Effectiveness
โข New Hire Retention at 90 days
โข Interview-to-Hire Ratio
Requirements
โข Proven experience hiring across multiple functions
โข Strong sourcing ability, including outbound recruiting
โข Ability to screen candidates effectively and spot red flags early
โข Excellent organisational and communication skills
โข High sense of urgency and ownership
โข Comfort working in a fast-moving, unstructured environment
โข Ability to push hiring processes forward without being asked
โข Sound judgement and ability to say no
Preferred Experience
โข Experience in ecommerce, DTC, startups or scale-ups
โข Experience supporting founders or CEOs directly
โข Experience building hiring processes from scratch
โข Familiarity with hiring technical and performance-driven roles
โข Experience with international or remote hiring
This Role Is Not For You If
โข You see recruiting as an admin function
โข You move slowly or avoid follow-ups
โข You rely entirely on inbound applicants
โข You struggle to push decision-makers to move
โข You prefer policy over outcomes
Compensation
Compensation will be based on experience and scope. Performance-based incentives may be included for speed, quality, and retention.
How to Apply
Please send:
- Roles you have hired for and average time-to-hire
- Your sourcing approach when inbound is weak
- How you would reduce time-to-hire in your first 30 days
Location
Austin, Texas (Remote)
Department
Operations
Employment Type
Full-Time
Minimum Experience
Experienced
Compensation
$120k to $150k Annually