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Head Customer Service Representative Jobs in Rutherford, NJ

hooli

Customer Service Rep

Manhattan, NY · On-site

$17.75 - $24/hr

Customer Service Representative We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with ...

FastSigns

Customer Service Representative

Newark, NJ · On-site

$15 - $20/hr

Customer Service Representative FASTSIGNS #122001 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus

FastSigns

Customer Service Representative

Ridgewood, NY · On-site

$16.50 - $22.50/hr

Customer Service Representative FASTSIGNS is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Performance Bonus * Ongoing Training Opportunities A ...

Community Veterinary Partners

CSR

Franklin Lakes, NJ · On-site

$16.25 - $22/hr

Customer Service Representative We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and ...

New

Russo Bros

Customer Service Representative

East Hanover, NJ · On-site

$25 - $30/hr

???? CUSTOMER SERVICE REPRESENTATIVES WANTED! ???? ???? HIGH-VOLUME CALL CENTER | HVAC / HOME SERVICES ???? WEEKLY PAY + BONUSES + INCENTIVES + FULL BENEFITS ???? Russo Bros. & Co. - East Hanover, NJ A ...

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

The Role We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and ...

U-Haul

Customer Service Representative

Woodside, NY · On-site

$17 - $18/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and product ...

Hire Solutions

Customer service Representative

Monsey, NY · On-site

$16.50 - $22.50/hr

The CSR will serve as an important point of contact for clients and professional partners, ensuring questions are answered, requests are handled efficiently, and follow-ups are completed on time.

FastSigns

Customer Service Representative

Manhattan, NY · On-site

$17.75 - $24/hr

Customer Service Representative FASTSIGNS is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Performance Bonus * Ongoing Training Opportunities A ...

Jewels by Star

Customer Service Representative

Manhattan, NY · On-site

$17.75 - $24/hr

Competitive salary Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you ...

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Showing results 41-60

All JobsHead Customer Service Representative JobsHead Customer Service Representative Jobs in Rutherford, NJ

Head Customer Service Representative information

See Rutherford, NJ salary details

$10

$19

$27

How much do head customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for head customer service representative in Rutherford, NJ is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

What is the difference between Head Customer Service Representative vs Customer Service Supervisor?

AspectHead Customer Service RepresentativeCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages key accountsSupervises daily team operations, handles escalations, trains staff
Required CredentialsCustomer service experience, leadership skills, sometimes a degree in business or related fieldCustomer service experience, leadership skills, often a related degree
Work EnvironmentStrategic planning, high-level meetings, cross-department collaborationTeam management, direct customer interactions, shift supervision

The Head Customer Service Representative focuses on strategic leadership and managing key accounts, while the Customer Service Supervisor handles daily team supervision and customer interactions. Both roles require customer service experience and leadership skills, but the Head role is more strategic and less involved in direct customer contact.

What does a head customer service representative do?

A head customer service representative oversees the customer service team, ensuring high-quality support and satisfaction. They handle escalated issues, develop service strategies, train staff, and monitor performance metrics to improve overall service delivery.

What are the most commonly searched types of Customer Service Representative jobs in Rutherford, NJ?

The most popular types of Customer Service Representative jobs in Rutherford, NJ are:

What cities near Rutherford, NJ are hiring for Head Customer Service Representative jobs?

Cities near Rutherford, NJ with the most Head Customer Service Representative job openings:

Head Customer Service Representative jobs near you

Customer Service Representative

West Caldwell, NJ

FYZICAL Therapy and Balance Centers
See more jobs at FYZICAL Therapy and Balance Centersexternal

$17 - $23.25/hr

Full-time

Medical

Re-posted 19 days ago

FYZICAL rating

6.1

Company rating: 6.1 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

Job description

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in West Caldwell, NJ, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in West Caldwell, NJ!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival
  • Monitor marketing campaigns and schedule appointments from leads generated
  • Work on credentialing new clinical staff with Medicare and various insurance providers
  • Develop and update content on social media outlets
  • Update marketing content and provide regular feedback to marketing campaign providers
  • Other administrative tasks as needed
Required Skills
  • High school diploma, GED certificate or equivalent
  • Valid driver's license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • Up-to-date DL and a dependable vehicle
  • Experience with social media marketing
  • EMR authorization and verification experience
  • Medical reimbursements/billing
  • Managing patient appointments and billing
  • Managing marketing campaigns
  • Processing medical credentialing

What FYZICAL employees say

Pay

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