Head of Customer Programs Location: Santa Clara, CA (On-site/Hybrid) Reports To: CEO Role Summary ... Define and execute strategy for integrating Silicon IP into customer environments, overseeing the ...
Head of Customer Programs Location: Santa Clara, CA (On-site/Hybrid) Reports To: CEO Role Summary ... Define and execute strategy for integrating Silicon IP into customer environments, overseeing the ...
... segmentation opportunities. Acts as the voice of the customer segment to influence product, commercial, and enterprise strategy Gather market insights and competitive intelligence to create ...
... segmentation opportunities. Acts as the voice of the customer segment to influence product, commercial, and enterprise strategy Gather market insights and competitive intelligence to create ...
Segment Marketing Lead, Strategic Sales Group and Commercial Contracting & Strategy
Marlborough, MA · On-site
$98K - $120K/yr
... segmentation opportunities. * Acts as the voice of the customer segment to influence product, commercial, and enterprise strategy * Gather market insights and competitive intelligence to create ...
Segment Marketing Lead, Strategic Sales Group and Commercial Contracting & Strategy
Marlborough, MA · On-site
$98K - $120K/yr
... segmentation opportunities. * Acts as the voice of the customer segment to influence product, commercial, and enterprise strategy * Gather market insights and competitive intelligence to create ...
Segment Marketing Lead, Strategic Sales Group and Commercial Contracting & Strategy
Marlborough, MA · On-site
$98K - $120K/yr
... segmentation opportunities. * Acts as the voice of the customer segment to influence product, commercial, and enterprise strategy * Gather market insights and competitive intelligence to create ...
Segment Marketing Lead, Strategic Sales Group and Commercial Contracting & Strategy
Marlborough, MA · On-site
$98K - $120K/yr
... segmentation opportunities. * Acts as the voice of the customer segment to influence product, commercial, and enterprise strategy * Gather market insights and competitive intelligence to create ...
You will own segmentation strategy, coverage design, and digital, automated, lifecycle & AI-driven ... This Customer Success team is still shaping its future and you will have plenty of autonomy and ...
You will own segmentation strategy, coverage design, and digital, automated, lifecycle & AI-driven ... This Customer Success team is still shaping its future and you will have plenty of autonomy and ...
Develop actionable CRM strategies based on customer segmentation, purchasing behavior and retention data * Translate CRM insights into recommendations for Retail, Merchandising, Planning and ...
Develop actionable CRM strategies based on customer segmentation, purchasing behavior and retention data * Translate CRM insights into recommendations for Retail, Merchandising, Planning and ...
Segment Marketing Lead, Strategic Sales Group and Commercial Contracting & Strategy
Marlborough, MA · On-site
$98K - $120K/yr
... segmentation opportunities. * Acts as the voice of the customer segment to influence product, commercial, and enterprise strategy * Gather market insights and competitive intelligence to create ...
Segment Marketing Lead, Strategic Sales Group and Commercial Contracting & Strategy
Marlborough, MA · On-site
$98K - $120K/yr
... segmentation opportunities. * Acts as the voice of the customer segment to influence product, commercial, and enterprise strategy * Gather market insights and competitive intelligence to create ...
Develop customer segmentation strategies that improve targeting and engagement efforts. * Identify customer behaviors, trends and opportunities that can be translated into commercial action.
Develop customer segmentation strategies that improve targeting and engagement efforts. * Identify customer behaviors, trends and opportunities that can be translated into commercial action.
Develop customer segmentation strategies that improve targeting and engagement efforts. * Identify customer behaviors, trends and opportunities that can be translated into commercial action.
Develop customer segmentation strategies that improve targeting and engagement efforts. * Identify customer behaviors, trends and opportunities that can be translated into commercial action.
Develop customer segmentation strategies that improve targeting and engagement efforts. * Identify customer behaviors, trends and opportunities that can be translated into commercial action.
Quick apply
Develop customer segmentation strategies that improve targeting and engagement efforts. * Identify customer behaviors, trends and opportunities that can be translated into commercial action.
Type of Interaction Stakeholder Frequency of contact Sales motion and strategic planning Generating new customers Lead in the development of customer segmentation strategy for acquisition of new ...
Type of Interaction Stakeholder Frequency of contact Sales motion and strategic planning Generating new customers Lead in the development of customer segmentation strategy for acquisition of new ...
Type of Interaction Stakeholder Frequency of contact Sales motion and strategic planning Generating new customers Lead in the development of customer segmentation strategy for acquisition of new ...
Type of Interaction Stakeholder Frequency of contact Sales motion and strategic planning Generating new customers Lead in the development of customer segmentation strategy for acquisition of new ...
Type of Interaction Stakeholder Frequency of contact Sales motion and strategic planning Generating new customers Lead in the development of customer segmentation strategy for acquisition of new ...
Type of Interaction Stakeholder Frequency of contact Sales motion and strategic planning Generating new customers Lead in the development of customer segmentation strategy for acquisition of new ...
Head of Customer Success
New York, NY · On-site
$225K - $275K/yr
Build customer segmentation, service tiers, coverage models, and operating rhythms that scale ... Partner with Sales on account strategy, renewal, and expansion, with explicit ownership and ...
Head of Customer Success
New York, NY · On-site
$225K - $275K/yr
Build customer segmentation, service tiers, coverage models, and operating rhythms that scale ... Partner with Sales on account strategy, renewal, and expansion, with explicit ownership and ...
Success in this role requires strong analytical rigor, customer segmentation expertise, and a deep understanding of lifecycle marketing strategy. YOUR RESPONSIBILITIES * Own Retention Growth ...
Quick apply
Success in this role requires strong analytical rigor, customer segmentation expertise, and a deep understanding of lifecycle marketing strategy. YOUR RESPONSIBILITIES * Own Retention Growth ...
Success in this role requires strong analytical rigor, customer segmentation expertise, and a deep understanding of lifecycle marketing strategy. YOUR RESPONSIBILITIES * Own Retention Growth ...
Quick apply
Success in this role requires strong analytical rigor, customer segmentation expertise, and a deep understanding of lifecycle marketing strategy. YOUR RESPONSIBILITIES * Own Retention Growth ...
Success in this role requires strong analytical rigor, customer segmentation expertise, and a deep understanding of lifecycle marketing strategy. YOUR RESPONSIBILITIES * Own Retention Growth ...
Success in this role requires strong analytical rigor, customer segmentation expertise, and a deep understanding of lifecycle marketing strategy. YOUR RESPONSIBILITIES * Own Retention Growth ...
Success in this role requires strong analytical rigor, customer segmentation expertise, and a deep understanding of lifecycle marketing strategy. YOUR RESPONSIBILITIES * Own Retention Growth ...
Success in this role requires strong analytical rigor, customer segmentation expertise, and a deep understanding of lifecycle marketing strategy. YOUR RESPONSIBILITIES * Own Retention Growth ...
Success in this role requires strong analytical rigor, customer segmentation expertise, and a deep understanding of lifecycle marketing strategy. YOUR RESPONSIBILITIES * Own Retention Growth ...
Quick apply
Success in this role requires strong analytical rigor, customer segmentation expertise, and a deep understanding of lifecycle marketing strategy. YOUR RESPONSIBILITIES * Own Retention Growth ...
Success in this role requires strong analytical rigor, customer segmentation expertise, and a deep understanding of lifecycle marketing strategy. YOUR RESPONSIBILITIES * Own Retention Growth ...
Success in this role requires strong analytical rigor, customer segmentation expertise, and a deep understanding of lifecycle marketing strategy. YOUR RESPONSIBILITIES * Own Retention Growth ...
Head Customer Segmentation Strategy information
See salary details
$55.5K - $70.2K
6% of jobs
$70.2K - $85K
14% of jobs
$89.1K is the 25th percentile. Wages below this are outliers.
$85K - $99.7K
17% of jobs
The median wage is $113.3K / yr.
$99.7K - $114.4K
14% of jobs
$114.4K - $129.1K
12% of jobs
$129.1K - $143.9K
11% of jobs
$147K is the 75th percentile. Wages above this are outliers.
$143.9K - $158.6K
7% of jobs
$158.6K - $173.3K
14% of jobs
$173.3K - $188K
1% of jobs
$188K - $202.8K
3% of jobs
$202.8K - $217.5K
1% of jobs
$55.5K
$124.7K
$217.5K
How much do head customer segmentation strategy jobs pay per year?
As of Sep 13, 2026, the average yearly pay for head customer segmentation strategy in the United States is $124,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $157,500.00 per year, depending on experience, location, and employer.
What are popular job titles related to Head Customer Segmentation Strategy jobs?
For Head Customer Segmentation Strategy jobs, the most frequently searched job titles are:
Head of Customer Programs
Santa Clara, CA • Hybrid
Baya Systems
Full-time
Re-posted 23 days ago
Job description
Job Title: Head of Customer Programs
Location: Santa Clara, CA (On-site/Hybrid)
Reports To: CEO
Role Summary
The Head Customer Programs is the primary operational interface between the company and its key accounts. Reporting directly to the CEO, you will ensure the seamless execution of intellectual property (IP) programs from pre-sales engagement through silicon success. Your mission is to drive total customer satisfaction by holding cross-functional teams-Engineering, Sales, and Support-accountable for on-time delivery and technical excellence.
Key Responsibilities
Primary Customer Interface: Serve as the central point of contact for IP programs, managing complex schedules, milestones, and deliverables.
Operational Accountability: Lead recurring tracking meetings and hold functional engineering leaders accountable for hitting project milestones and resolving technical blockers.
Execution & Integration: Define and execute strategy for integrating Silicon IP into customer environments, overseeing the journey from proof-of-concept to production launch.
Risk & Escalation Management: Proactively identify project risks, develop mitigation plans, and manage high-level customer escalations to maintain strong relationships.
Performance Reporting: Deliver regular progress reports, dashboards, and KPI scorecards to the CEO and senior leadership regarding customer health and program status.
Strategic Alignment: Partner with Sales to support contract closures (SoWs) and collaborate with Marketing to translate customer feedback into product roadmap improvements.
Qualifications
Experience: 7-10+ years in Technical Program Management within the semiconductor or IP licensing industry.
Technical Expertise: Strong background in analog/digital SoC design flows, IP integration, and working with advanced process nodes (e.g., TSMC, Intel Foundry).
Leadership: Proven ability to lead multidisciplinary teams through influence in a fast-paced, matrixed environment.
Education: Bachelor's degree in Electrical Engineering, Computer Science, or a related technical field; Master's or MBA is a plus.
Location: Based in the San Jose/Silicon Valley area to facilitate close collaboration with local HQ and key accounts.
Direct Impact: High-visibility role with a direct reporting line to the CEO, influencing the company's operational excellence and market reputation.
Silicon Valley Ecosystem: Work at the forefront of AI, automotive, and high-performance computing IP innovation in San Jose.
Baya Systems is a fast-growing Series B semiconductor IP and software company delivering next-generation Network-on-Chip (NoC) and unified fabric platforms for advanced SoCs, chiplets, and AI/ML systems. Our data-movement-centric, software-driven fabric solutions enable scalable, high-performance, and power-efficient designs across AI, HPC, automotive, networking, and advanced compute markets. Baya licenses disruptive IP and provides software development platforms that simplify complex SoC and multi-die system design, accelerating time-to-market for leading semiconductor and systems companies worldwide. With major design centers on three continents and expanding ecosystem partnerships, Baya is scaling rapidly to meet increasing demand for chiplet-based and AI-centric architectures.
rich.goldstein@bayasystems.com