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Hctc Jobs (NOW HIRING)

HCTC

Customer Experience Representative

Ingram, TX

$14 - $19/hr

Customer Experience Representative Hill Country Telephone Cooperative, Inc. (HCTC) is looking for a Customer Experience Representative. Would you like to take your career to the next level with an ...

La Frontera Center Inc.

LP - Foster Care Aide

Tucson, AZ · On-site

$11.25 - $14.75/hr

... the HCTC program 6. Maintains current documentation for foster care program with the child and family and the services received/provided. 7. An individual may qualify for the position if the ...

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Hctc information

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$11

$25

$43

How much do hctc jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for hctc in the United States is $25.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $28.61 per hour, depending on experience, location, and employer.

What are HCTC jobs?

HCTC stands for Health Coverage Tax Credit, and HCTC jobs typically refer to roles involved in administering, processing, or supporting the federal Health Coverage Tax Credit program. These jobs may include customer service representatives, program analysts, tax specialists, and administrative staff who help eligible individuals access and understand their benefits. Employees in these roles often work for government agencies like the IRS or contracted organizations, helping to ensure compliance with regulations and providing guidance to applicants. They may also assist with eligibility verification, claims processing, and resolving issues related to the HCTC program.

What are the key skills and qualifications needed to thrive as a Health Care Technician (HCTC), and why are they important?

To excel as a Health Care Technician (HCTC), you need a solid understanding of basic patient care, vital sign monitoring, and a relevant certification such as CNA or equivalent. Familiarity with electronic medical record (EMR) systems and standard medical equipment is typically required. Strong communication, attention to detail, and compassion are vital soft skills for supporting both patients and the healthcare team. These abilities are essential for delivering safe, effective patient care and maintaining efficient clinical operations.

What is the difference between Hctc vs Customer Service Representative?

AspectHctcCustomer Service Representative
Required CredentialsHigh School diploma or equivalent, basic technical knowledgeHigh School diploma or equivalent, communication skills
Work EnvironmentCall centers, technical support centersCustomer service centers, retail, call centers
Employer & Industry UsageTelecom, tech companies, service providersRetail, telecom, banking, service industries

Hctc and Customer Service Representative roles often require similar educational backgrounds, but Hctc specialists focus more on technical support, while Customer Service Representatives handle general customer inquiries. Both roles are vital in customer-facing industries and often overlap in call center environments.

What are some common challenges faced by HCTC (Health Care Technology Consultant) professionals when working with diverse healthcare providers?

HCTC professionals often encounter challenges related to integrating new technologies with legacy systems in various healthcare settings, as providers may have different levels of digital maturity. Building consensus among stakeholders—such as clinicians, IT staff, and administrators—can also be complex, as each group may have unique priorities and concerns. Additionally, ensuring compliance with healthcare regulations like HIPAA while implementing solutions requires careful attention to detail. Successful consultants use strong communication and project management skills to navigate these challenges and deliver tailored, effective solutions.
More about Hctc jobs
What cities are hiring for Hctc jobs? Cities with the most Hctc job openings:
What states have the most Hctc jobs? States with the most job openings for Hctc jobs include:
What job categories do people searching Hctc jobs look for? The top searched job categories for Hctc jobs are:
Hctc jobs near you
Infographic showing various Hctc job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Physical job distribution, with an average salary of $52,166 per year, or $25.1 per hour.
Customer Experience Representative

Customer Experience Representative

HCTC

Ingram, TX

$14 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Customer Experience Representative

Hill Country Telephone Cooperative, Inc. (HCTC) is looking for a Customer Experience Representative. Would you like to take your career to the next level with an established and community-minded telecommunication provider? If so, please read on!

This essential position earns a competitive salary commensurate with education and experience. We also offer extremely attractive health benefits for the entire family, including medical, vision and dental. Life and disability insurance, a pension and 401k retirement plan, paid holidays, generous paid time off and low-cost internet services are also offered. If this sounds like the right opportunity in telecommunications for you, apply now!

Established as a cooperative in 1951 to furnish telephone service in the overlooked rural areas of the Hill Country, we now provide these beautiful smaller cities and rural areas with high-speed broadband and telecommunication services. We have a vision of connected, vibrant, and sustainable rural communities, contributing to a prosperous, equitable, and thriving society. Committed to our customers and communities, we are transparent, fair, and honest.

Our employees love that a career with us provides them with the ability to do challenging work while meeting the communications needs of their friends, neighbors, and business community. In addition to work they can feel good about, we offer our valued employees competitive pay, generous benefits, opportunities for career development, and a positive work culture.

As a member of our Customer Experience team you will provide exceptional customer service support for existing and new HCTC customers. You will play an important role in providing customers with assistance for all aspects of their telecom services, billing, installation and direct them to technical support when necessary. You'll work with customers to recommend, sell, and understand the networks and devices connected to HCTC internet services. Essential job functions are:

  • Knowledge of computer operating systems
  • Knowledge of cloud, network and wireless technologies, platforms and applications
  • Ability to read and interpret technical documents
  • Strong problem-solving skills
  • Effective, professional and courteous communication skills
  • Promote and sell HCTC services through upselling of existing customers and outbound calls
  • Ability to prioritize multiple job assignments in a dynamic environment

Qualifications:

  • High school diploma or equivalent
  • 1-2 years of formal instruction and relevant experience with various consumer technologies including computers, computer networks and phone/conferencing systems
  • Knowledge of Microsoft Office suite of products such as Word and Excel
  • Experience/familiarity with telecommunication access solutions, DSL, fiber access technologies and wireless access systems
  • Valid driver's license required

This is a full-time position that typically works 40 hours per week. Occasional after-hours work may be required.

Ready to join our team? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

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