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How much do hcp concierge jobs pay per hour?

As of May 29, 2026, the average hourly pay for hcp concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an HCP Concierge, and why are they important?

To thrive as an HCP Concierge, you need a strong background in customer service, healthcare administration, and a solid understanding of healthcare provider (HCP) needs, typically supported by relevant experience or a degree in healthcare or hospitality. Familiarity with CRM systems, scheduling software, and secure communication platforms is often required. Exceptional interpersonal skills, attention to detail, and the ability to handle sensitive information with discretion set top performers apart. These skills ensure efficient, personalized support for healthcare providers, enhancing their experience and facilitating smooth operations.

What are some common challenges faced by HCP Concierges, and how can they overcome them?

HCP Concierges often face challenges such as managing a high volume of requests from healthcare professionals and ensuring timely, accurate responses. Balancing the diverse needs of HCPs while maintaining compliance with healthcare regulations can also be demanding. Effective organization, prioritization, and strong communication skills are key to overcoming these challenges. Building collaborative relationships with internal teams and staying updated on product and policy information also contribute to success in this role.

What are HCP Concierges?

HCP Concierges are professionals who provide personalized support to healthcare providers (HCPs), helping them navigate administrative processes, access resources, and streamline their interactions with healthcare organizations. Their responsibilities often include coordinating appointments, assisting with patient referrals, answering questions about services, and providing general customer service to ensure a smooth experience for HCPs. This role is especially important in large healthcare systems where providers may need guidance to efficiently access information and services they need to care for their patients.

What is the difference between Hcp Concierge vs Hcp Patient Coordinator?

AspectHcp ConciergeHcp Patient Coordinator
CredentialsCustomer service, healthcare knowledgeCustomer service, healthcare knowledge
Work EnvironmentLuxury healthcare settings, private clinicsHospitals, clinics, outpatient facilities
Employer & IndustryPrivate healthcare providers, concierge servicesHospitals, healthcare organizations

Both roles involve assisting patients and providing healthcare support, often requiring similar credentials. However, Hcp Concierges typically work in luxury or private healthcare settings focusing on personalized services, while Hcp Patient Coordinators operate mainly within hospitals or clinics managing patient appointments and care coordination.

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Hcp Concierge jobs near you
Infographic showing various Hcp Concierge job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

(Senior) Medical Science Liaison - Upper Midwest (MN, WI, NE, IA, ND, SD)

BioNTech SE

Minneapolis, MN • On-site, Remote

$146.30K - $234.10K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Upper Midwest, US   |   full time   |   Job ID: 11088 

Company Summary

BioNTech is a global biotechnology company pioneering breakthrough therapies for cancer and infectious diseases. Leveraging cutting-edge science, we deliver transformative treatments by unlocking the immune system's full potential. As a Nasdaq-listed company, BioNTech collaborates with leading pharmaceutical partners such as Pfizer, Roche, and Genmab. Our oncology pipeline spans mRNA-based therapeutics, cell therapies, bispecific antibodies, small molecules, and antibody conjugates. Together, we advance individualized medicine and innovative immunotherapies that aim to improve patient outcomes.   

At BioNTech, every team member contributes to pushing the boundaries of science and medicine, taking part in a collaborative workplace designed for transformational discovery. Join us as we continue to redefine what's possible in oncology care.   

As an Oncology Medical Science Liaison and the representative of BioNTech's Oncology Medical Affairs department, your main role will be to establish collaborations with external healthcare professionals/ experts, scientific opinion leaders and institutions to share and discuss evidence-based medical and scientific information about our oncology/solid tumor R&D portfolio.

Key Responsibilities:

  • Develop and execute a strategic vision for the territory, including mapping key accounts and planning impactful medical engagements aligned with medical objectives.
  • Cultivate partnerships with academic centers, centers of excellence, and integrated care systems to drive regional impact.
  • Act as member of BioNTech's US field-based scientific/medical expert team delivering medical education, updates, and gaining insights from U.S. healthcare professionals (HCPs).
  • Development of partnerships with investigators, thought leaders, and healthcare professionals through scientific, evidence-based communication and education.
  • Support and identify U.S. clinical trial sites and opportunities aligned with the overall oncology strategy.
  • Documentation and communication of actionable insights collected in the field to relevant internal stakeholders.
  • Provide input, support and/or attendance at prioritized oncology conferences, medical educational programs, advisory boards and trainings.
  • Ensure timely and accurate documentation of interactions, and compliance and safety reporting aligned with local policies.

Key Requirements:

  • Advanced scientific degree required (i.e., PharmD, MD/DO or PhD preferred) with 3-5+ years of oncology MSL or comparable industry or clinical role (customer-facing).
  • Working therapeutic knowledge of gynecologic malignancies/breast cancer (with established HCP/external expert network).
  • Preferred locations: Minneapolis, Milwaukee
  • External customer focus with strong networking capabilities and engagement with the medical/scientific community.
  • Excellent collaboration, networking, presentation and communication skills and a proven track record of cross-functional teamwork.
  • Ability to manage multiple projects and adapt priorities according to business and strategic needs, with good understanding of clinical trials/protocols and drug development lifecycle management.
  • Commitment to the highest ethical standards, with a working knowledge of relevant clinical regulations and industry standards, incl. Good Clinical Practice (GCP) guidelines and PhRMA Code on Interactions with Healthcare Professionals.
  • Proficiency with remote collaboration tools such as MS Teams, SharePoint, OneDrive, and other Office 365 applications.
  • Willingness and ability for frequent travel and driving within territory (50-70%).
  • A valid driver's license is required.

Expected Pay Range: $146,300 to $234,100/year + benefits, annual bonus & equity (bonus and equity is variable and dependent on company and individual performance). *Compensation for the role will depend on several factors, including responsibilities of the job, education, experience, knowledge, skills, and abilities.

Your Benefits:

BioNTech US is committed to employee wellbeing and offers best-in-class benefits & HR programs to support an inclusive & diverse workforce. Salaried/Position-Targeted Hourly Employees working 30+ hours per week are eligible for our comprehensive benefits package. Benefits include but are not limited to:

  • Medical, Dental and Vision Insurance
  • Life, AD&D, Critical Illness Insurance
  • Pre-tax HSA & FSA, DCRA Spending Accounts
  • Employee Assistance & Concierge Program (EAP) available 24/7
  • Parental and Childbirth Leave & Family Planning Assistance
  • Sitterstream: Virtual Tutoring & Childcare Membership
  • Paid Time Off: Vacation, Sick, Bereavement, Holidays (including Floating) & Year-End U.S. Shutdown.
  • 401(K) Plan with Company Match
  • Tuition Reimbursement & Student Loan Assistance Programs
  • Wellbeing Incentive Platforms & Incentives
  • Professional Development Programs
  • Commuting Allowance and subsidized parking
  • Discounted Home, Auto & Pet Insurance

...and more! More details to be shared.
 

Berkeley Heights is New Jersey's growing hub within the life sciences industry and has already demonstrated the state's commitment to innovation, collaboration, and excellence within the field. New Jersey's integrated approach to biotechnology and pharmaceuticals harmonizes academic rigor, industrial capability, and government support to create thriving conditions for a growing ecosystem. Cultivating an environment that seamlessly integrates cutting-edge research, robust manufacturing capabilities, and a dynamic business landscape, New Jersey has become a powerhouse in pharmaceuticals, biotechnology, and medical technology. As this region of New Jersey continues to develop, it stands ready to shape the future of medical science and technology, driving progress and improving health outcomes worldwide.

Apply now - We look forward to your application!

Apply for our Upper Midwest, US location and simply send us your documents using our online form.

By submitting your application, you acknowledge that a background check will be conducted as part of the recruitment process in accordance with applicable laws and regulations. If you are considered for the position, BioNTech will conduct the background check through our service provider 'HireRight'. You will be informed accordingly by your BioNTech-Recruiter.

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