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Hcbs Program Manager Jobs in Arizona (NOW HIRING)

Source of Hope

Customer Service Representative

Goodyear, AZ · On-site

$15.50 - $21/hr

Knowledge of Arizona DDD services and HCBS programs. * Experience in community outreach, recruitment, marketing, or relationship management. * Bilingual candidates are strongly encouraged to apply.

Source of Hope

Customer Service Representative

Goodyear, AZ · On-site

$15.50 - $21/hr

Knowledge of Arizona DDD services and HCBS programs. * Experience in community outreach, recruitment, marketing, or relationship management. * Bilingual candidates are strongly encouraged to apply.

Source of Hope

Case Manager

Goodyear, AZ · On-site

$18.50/hr

The Case Manager plays a vital role in coordinating services, monitoring client progress, and ... Knowledge of Arizona DDD programs, HCBS requirements, and Medicaid-funded services.Experience ...

Source of Hope

Case Manager - Bilingual

Goodyear, AZ · On-site

$19.50 - $25/hr

The Case Manager plays a vital role in coordinating services, monitoring client progress, and ... Knowledge of Arizona DDD programs, HCBS requirements, and Medicaid-funded services. * Experience ...

Source of Hope

Case Manager - Bilingual

Goodyear, AZ · On-site

$18.50/hr

The Case Manager plays a vital role in coordinating services, monitoring client progress, and ... Knowledge of Arizona DDD programs, HCBS requirements, and Medicaid-funded services. * Experience ...

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Hcbs Program Manager information

What is an HCBS Program Manager?

HCBS Program Managers are professionals who oversee Home and Community-Based Services (HCBS) programs, which are designed to help individuals with disabilities or chronic illnesses receive care in their homes or communities instead of institutional settings. They are responsible for program development, implementation, compliance, and quality assurance. Additionally, they manage budgets, coordinate with service providers, and ensure that services meet state and federal regulations. Their work helps individuals maintain independence while receiving the support they need.

What are the key skills and qualifications needed to thrive as an HCBS Program Manager?

To thrive as an HCBS Program Manager, you need a background in social work, healthcare administration, or a related field, along with experience in program management and regulatory compliance. Familiarity with Medicaid Home and Community-Based Services (HCBS) waivers, case management systems, and quality assurance tools is typically required. Strong leadership, problem-solving, and communication skills help ensure effective team management and stakeholder engagement. These competencies are vital for delivering high-quality services, maintaining compliance, and improving outcomes for individuals receiving community-based care.

What are some common challenges faced by HCBS Program Managers, and how can they be addressed?

HCBS Program Managers often navigate complex regulatory requirements and coordinate care across multiple service providers, which can be challenging. Balancing compliance with state and federal guidelines while ensuring personalized, high-quality care for clients requires strong organizational and communication skills. Building collaborative relationships with stakeholders and staying updated on policy changes can help mitigate these challenges. Additionally, effective team leadership and ongoing staff training are crucial for maintaining program efficiency and service quality.

What is the difference between Hcbs Program Manager vs Hcbs Case Manager?

AspectHcbs Program ManagerHcbs Case Manager
CredentialsTypically requires a bachelor's degree in healthcare, social work, or related field; certifications like CCM or CSM are commonUsually requires a bachelor's degree in social work, nursing, or related field; certifications like CMSA or state-specific licenses are common
Work EnvironmentOversees multiple cases, manages program operations, collaborates with healthcare providersWorks directly with clients, assesses needs, develops care plans, and coordinates services
Employer & Industry UsageUsed by healthcare agencies, managed care organizations, and government programsCommonly employed by healthcare providers, social service agencies, and Medicaid programs

The Hcbs Program Manager focuses on overseeing entire programs and managing teams, while the Hcbs Case Manager works directly with clients to coordinate care. Both roles require relevant healthcare or social work credentials and operate within similar healthcare environments, but their responsibilities differ in scope and focus.

What cities in Arizona are hiring for Hcbs Program Manager jobs?

Cities in Arizona with the most Hcbs Program Manager job openings:

Infographic showing various Hcbs Program Manager job openings in Arizona as of September 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution.

HCBS Operations Resource Specialist

Arizona City, AZ • On-site

RISE INC FAMILY
Non-Profits • 1 - 5K employees
Learn more about RISE INC FAMILYexternal

Other

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

RISE Services rating

5.0

Company rating: 5.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

RISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living in institutions into family settings. Since that time, services have grown to support children, adults, and families with a variety of needs across multiple states that include residential settings, day programs, employment assistance, managed care, and home and community based services. Since inception, our purpose and mission has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.
The HCBS Operations Resource Specialist provides administrative and operational support to Arizona State HCBS Leadership teams for Home and Community Based Programs through onboarding coordination, compliance tracking, documentation management, reporting assistance, systems support, and operational follow-through.
ESSENTIAL JOB FUNCTIONS:

  • Provide administrative and operational support to Arizona State HCBS Leadership teams for Home and Community Based Programs.
  • Support onboarding processes for new hires, including coordination of documentation, training requirements, communication follow-up, onboarding scheduling, and system access requests.
  • Responsible for answering and directing the Arizona Residential main phone line in a professional and timely manner.
  • Assist with tracking employee trainings, certifications, and compliance requirements.
  • Coordinate administrative follow-up related to personnel documentation, operational reports, and departmental requests.
  • Assist employees with navigation and use of RISE software systems and applications.
  • Compile, maintain, and distribute operational dashboards, reports, summaries, and tracking tools while escalating missing documentation, compliance concerns, and operational follow-up items to appropriate leadership teams.
  • Maintain organized operational, onboarding, licensing, and compliance documentation.
  • Assist with payroll review and administrative follow-up.
  • Support preparation activities related to audits, licensing reviews, surveys, and operational compliance initiatives.
  • Coordinate communication and follow-up between departments, leadership teams, and operational programs.
  • Schedule meetings, assist with project coordination, and maintain follow-up on assigned operational tasks and initiatives.
  • Maintain professionalism, confidentiality, and positive working relationships.
  • Attend required meetings, trainings, and organizational events as assigned.
  • Collaborate with Human Resources, Quality Assurance, Recruitment, the Executive Assistant, and Arizona HCBS Operational Leadership to support organizational and operational needs.
  • Other duties as assigned by supervisor.
  • High school diploma or GED and at least a combination of two (2) years' experience working in a related field.
  • Must be at least 18 years of age.
  • Must be able to pass a background clearance.
  • Must have verbal and written communication skills adequate to the specific job.
  • Bilingual is required to meet specific needs of the program(s).
  • Self-directed, works with minimal supervision.
  • Ability to work flexible hours.
  • Must be proficient in Excel.
  • Ability to adapt quickly to new or changing software applications.
  • Experience with mentoring and training staff in the use of software systems/applications.

EQUIPMENT NORMALLY USED:
  • Telephone. Will be required to use other office equipment (e.g. computer, printer, fax machine, copy machine, etc.).
  • Meet requirements of RISE vehicle insurance agency if required to drive a RISE vehicle.
PHYSICAL AND MENTAL REQUIREMENTS OF THE POSITION:
  • Occasional travel to attend meetings/training.
  • Ability to complete necessary documentation for state and company requirements.
  • Ability to manage multiple work assignments.

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as requested by their supervisor.
RISE offers competitive salary and excellent benefits that include medical, dental, vision, STD, LTD, FSA, and a 403b that includes an employer contribution.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax 866-268-8885
(b) Dedicated email hrdept@riseservicesinc.org
(c) US mail
(d) Dedicated phone - 1-866-242-2714: DISABILITY ACCOMMODATION REQUESTS ONLY
RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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