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Hardware Store Manager Jobs in Rochester, NY (NOW HIRING)

O'Reilly Auto Parts

Assistant Store Manager

Rochester, NY · On-site

$16 - $22/hr

... hardware, in-store service/test equipment, and delivery vehicles. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Sales Specialist Training, Assistant Manager ...

Home Depot

Department Supervisor

Batavia, NY · On-site

$19.50 - $21.75/hr

... Store Management Team and Operations Team. Department Supervisors have strong product and ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Rochester, NY · On-site

$20.50/hr

... Store Management Team and Operations Team. Department Supervisors have strong product and ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Victor, NY

$19.75 - $22/hr

... Store Management Team and Operations Team. Department Supervisors have strong product and ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Greece, NY · On-site

$19.25 - $21.75/hr

... Store Management Team and Operations Team. Department Supervisors have strong product and ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Rochester, NY · On-site

$20.50/hr

... Store Management Team and Operations Team. Department Supervisors have strong product and ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Rochester, NY · On-site

$20.25 - $22.75/hr

... Store Management Team and Operations Team. Department Supervisors have strong product and ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Rochester, NY

$20.25 - $22.75/hr

... Store Management Team and Operations Team. Department Supervisors have strong product and ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Rochester, NY · On-site

$19.50/hr

... Store Management Team and Operations Team. Department Supervisors have strong product and ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

Home Depot

Department Supervisor

Rochester, NY

$20.25 - $22.75/hr

... Store Management Team and Operations Team. Department Supervisors have strong product and ... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental ...

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All JobsHardware Store JobsHardware Store Manager JobsHardware Store Manager Jobs in Rochester, NY

Hardware Store Manager information

See Rochester, NY salary details

$25K

$52K

$85.6K

How much do hardware store manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for hardware store manager in Rochester, NY is $52,023.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $62,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hardware Store Manager, and why are they important?

To thrive as a Hardware Store Manager, you need retail management experience, knowledge of hardware products, and a background in inventory control or merchandising. Familiarity with point-of-sale (POS) systems, inventory management software, and basic accounting tools is typically required. Strong leadership, customer service orientation, and problem-solving abilities help you effectively lead teams and address customer needs. These skills ensure efficient store operations, high customer satisfaction, and profitability in a competitive retail environment.

How does a Hardware Store Manager typically balance inventory management with customer service responsibilities?

A Hardware Store Manager is responsible for ensuring shelves are well-stocked while also providing excellent customer service. This means they often split their time between monitoring inventory levels, placing orders, and organizing stock, as well as assisting customers and addressing their needs. Balancing these tasks can be challenging, especially during busy periods, so strong organizational skills and delegating tasks to team members are essential. Managers usually schedule regular team meetings to align everyone on priorities and maintain smooth store operations.

What does a Hardware Store Manager do?

A Hardware Store Manager oversees the daily operations of a hardware retail store, ensuring efficient customer service, inventory management, and staff supervision. They are responsible for ordering merchandise, setting up displays, and maintaining store appearance. Additionally, they handle budgeting, resolve customer complaints, and implement sales strategies to increase profitability. The manager also recruits, trains, and schedules employees to ensure smooth store functioning.

What is the difference between Hardware Store Manager vs Sales Associate?

AspectHardware Store ManagerSales Associate
Required CredentialsHigh school diploma; experience in retail or hardwareHigh school diploma or equivalent; basic product knowledge
Work EnvironmentSupervises store operations, manages staffAssists customers, stocks shelves
Employer & Industry UsageRetail hardware stores, home improvement centersRetail hardware stores, home improvement centers
Common Search & ComparisonManagement, leadership, store operationsCustomer service, sales, product knowledge

The main difference between a Hardware Store Manager and a Sales Associate lies in their responsibilities and experience. The manager oversees store operations, manages staff, and handles higher-level decisions, while the sales associate focuses on assisting customers and sales. Both roles are essential in retail hardware stores, but they differ significantly in scope and required experience.

What are the most commonly searched types of Hardware Store jobs in Rochester, NY? The most popular types of Hardware Store jobs in Rochester, NY are:
What are popular job titles related to Hardware Store Manager jobs in Rochester, NY? For Hardware Store Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Hardware Store Manager jobs in Rochester, NY look for? The top searched job categories for Hardware Store Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Hardware Store Manager jobs? Cities near Rochester, NY with the most Hardware Store Manager job openings:
Hardware Store Manager jobs near you
Infographic showing various Hardware Store Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 58% Full Time, 25% Part Time, and 17% Temporary. Highlights an 100% In-person job distribution, with an average salary of $52,023 per year, or $25 per hour.

CUSTOMER SERVICE Hardware Store BASIC

Secor Lumber Co., Inc.

Ontario, NY • On-site

$16 - $18.50/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 4 days ago

Job description

Benefits:
  • Locally owned and operated
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

You might be a great fit if…
  • You enjoy serving others as we would like to be served. 
  • Making the best even better.
  • You enjoy making a difference in your community. 
  • You enjoy helping others. 
  • You enjoy working in teams.
  • You're motivated to learn new skills.
Job Summary:
Basic Customer Service representatives are expected to maintain a positive representation of Secor  by providing an outstanding customer service experience consistent with company values.  Working independently and assisting Advanced Customer Service representatives,  the main task of this role is to assist customers and maintain a clean, efficient, well stocked sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

Responsibilities:
  • The Basic Customer Service Representative for Secor hardware stores participates in all basic hardware operations including receiving and stocking merchandise through all departments of the hardware store.  
  • Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
  • Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
  • Notify customers of upcoming promotions and new products.
  • Receive incoming and stage outgoing hardware shipments.
  • Assist with loading products into customer’s vehicles as needed.
  • Merchandise products according to prescribed planograms and help maintain signage.
  • Restock shelves as necessary.
  • Assist in taking regular inventory of stock.
  • Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
  • Help store staff with other tasks as needed.
  • Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
  • Attend and participate in all company-sponsored training programs as required.
  • Adhere to all store policies and safety standards.
  • Be able to cut keys for customers.
  • All other duties assigned. 
Qualifications:
  • Outstanding customer service skills and a professional attitude.
  • A working knowledge of the products contained in the store with a willingness to continue to learn.
  • Organized, self-starter who thinks independently and solves problems.
  • Knowledge of effective sales methods and techniques.
  • Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. 
  • Strong math, reading, writing, and communication skills.
  • Able to lift up to 80 lbs, regularly lift 25 - 50lb.
  • Able to work a flexible schedule, including evenings, weekends, and holidays as needed.
Goals: 
  • Boost overall sales by closing the sale, and promoting the store’s loyalty program and add-on sales.
  • Continually expand knowledge of all departments in the store.
  • Become a versatile employee, able to help in other areas when needed.
  • Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
  • After enough experience, become an Advanced Customer Service representative demonstrating excellence in customer service, mastery of hardware service skill sets, and mentoring new Basic Customer Service employees, helping them understand store products, services, and retail concepts.