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Hardware Associate Jobs in Tri Cities, WA (NOW HIRING)

... and IT associates to determine technology requirements, along with installation and configuration of hardware/software, upgrading of Plant/Warehouse technology and planning/executing complex ...

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.

Department Supervisor

Kennewick, WA

$20.75 - $23.25/hr

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.

Department Supervisor

Richland, WA

$21.50 - $24/hr

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.

Supervisor

Pasco, WA · On-site

$18.75 - $21.50/hr

... ACE Hardware their store of choice. Department Supervisors solve problems for our customers and ... Assisting in training newly hired associates. * Overseeing in-store merchandising and setting ...

Supervisor

Pasco, WA · On-site

$19.25 - $21.50/hr

... ACE Hardware their store of choice. Department Supervisors solve problems for our customers and ... Assisting in training newly hired associates. * Overseeing in-store merchandising and setting ...

Supervisor

Pasco, WA · On-site

$19.25 - $21/hr

Coach, guide, and train associates on front-end and back-end procedures. * Ensure company and store ... Learn and exemplify the Helpful Ready policy of Grigg's/ACE Hardware. * Excellent physical stamina ...

An Associate Degree in Electronic Technology or closely related technical field preferred, or * A ... Basic system configuration and hardware * Relay equivalent instructions * Timers/counters * Data ...

New

An Associate Degree in Electronic Technology or closely related technical field preferred, or * A ... Basic system configuration and hardware * Relay equivalent instructions * Timers/counters * Data ...

New

Interacts regularly with vendor representatives and industry associates. Duties and ... Understands building codes applicable to windows, doors, and hardware * Performs takeoffs for vinyl ...

Showing results 21-40

Hardware Associate information

See Tri Cities, WA salary details

$27.8K

$145.6K

$320.1K

How much do hardware associate jobs pay per year?

As of Aug 14, 2026, the average yearly pay for hardware associate in Tri-Cities, WA is $145,574.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $219,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hardware associate, and why are they important?

To thrive as a Hardware Associate, you need basic knowledge of hardware products, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and product stocking tools is typically required. Strong communication, problem-solving abilities, and a helpful attitude are standout soft skills in this role. These skills and qualities ensure efficient operations, accurate inventory, and excellent customer experiences in retail hardware environments.

What is a hardware associate?

Hardware Associates are retail employees who specialize in assisting customers with hardware products and home improvement supplies. They help customers locate items, provide product information, and advise on the best tools or materials for specific projects. Additionally, Hardware Associates may be responsible for stocking shelves, maintaining store displays, and ensuring the sales floor is organized. Their role is vital in providing excellent customer service and supporting the overall operations of hardware or home improvement stores.

What is the difference between Hardware Associate vs Hardware Technician?

AspectHardware AssociateHardware Technician
Required CertificationsCompTIA A+, vendor-specific certificationsCompTIA A+, specialized hardware certifications
Work EnvironmentRetail stores, warehouses, customer support centersRepair shops, data centers, onsite client locations
Employer & Industry UsageElectronics retailers, IT support companiesIT service providers, hardware repair companies
Common Search & Comparison IntentUnderstanding entry-level hardware rolesTechnical hardware repair and troubleshooting

Hardware Associates typically focus on customer support, stocking, and basic hardware setup, often in retail or support environments. Hardware Technicians perform more in-depth repairs, troubleshooting, and hardware maintenance, usually in repair shops or data centers. Both roles require similar certifications but differ in complexity and work setting.

What are some typical challenges hardware associates face when assisting customers in a retail hardware environment?

Hardware Associates often encounter challenges such as helping customers find the right products for specific projects, especially when customers are unfamiliar with technical terms or materials. They must stay knowledgeable about a wide range of products, keep up with inventory changes, and sometimes troubleshoot basic DIY questions on the spot. Effective communication and patience are essential, as the role requires explaining complex information in simple terms and ensuring customers leave with the correct items for their needs.

What cities near Tri-Cities, WA are hiring for Hardware Associate jobs?

Cities near Tri-Cities, WA with the most Hardware Associate job openings:

Infographic showing various Hardware Associate job openings in Tri-Cities, WA as of June 2026, with employment types broken down into 2% As Needed, 76% Full Time, 10% Part Time, 2% Temporary, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $145,574 per year, or $70 per hour.

Field Service Engineer

Xforia, Inc.

Kennewick, WA • On-site

Contractor

Re-posted 26 days ago


Job description

The person should be expected to be in the office 3-5 days a week, depending on particular workload, so proximity to Kennewick, WA is important. There will be expected travel between the office and plants within Washington and Oregon (furthest away being 2 hours). We can reimburse mileage and they will also have the opportunity to travel with others on occasion.
Provides on-site second tier and Field Engineering service support. Responsible for ensuring appropriate availability, performance and recovery operations for Manufacturing/Warehousing infrastructure. Duties will include a focus on the design and build components of Manufacturing Capital Improvement Projects-collaborating with Plant/Warehouse customers and IT associates to determine technology requirements, along with installation and configuration of hardware/software, upgrading of Plant/Warehouse technology and planning/executing complex IT infrastructure projects. Incumbent works closely with manager and Lead Field Services Engineers, overcoming geographical separation, ensuring optimized use of skills sets and all tools at his/her disposal to accomplish the work at hand. The Field Services Engineer II takes initiative to assist peers, customers and suppliers to best understand the basis of what actions they take, the impact of these actions and why they have followed or will follow a given course.
Skills Required
Four-year college degree preferred, specific focus on computer science, information systems or a related field desired.
2 years of experience with desktop /server hardware and software installation and support required
Exceptional oral and written communication and customer service skills required
Display a high sense of urgency, adaptability and flexibility in a fast-changing environment
Work in the server room, Racking stacking hardware, cabling, detail oriented, hard worker
Possess excellent problem-solving abilities including analytical, prioritization, and escalation
Ability to work within the multiple departments internal to IT
Planning skills
Knowledgeable of Microsoft Operating Systems, Office, Networking, Mobile Devices, and computer hardware
DHCP, DNS, IP Addressing, Windows Server 2016/2019 administration experience desired.
VMWare ESX administration experience desired.
Ability to lift 50 lbs.
Responsibilities:
Provide technical support on operational or maintenance aspects of system equipment
Diagnose mechanical, hardware, software and systems failures, using established procedures
Perform remote or on-site servicing and/or repair of company products/services
Collaborate to implement best practice system solutions and process changes.
Document functional requirements and ROI opportunities. Identify and address root causes of business process problems.
Design functional solutions that enable process change, continuous improvement and competitive advantage.
Implement Plant system security controls according to established standards, implement and maintain secure supplier remote access solutions for line of business machines collaborating with Information Security.
Recommend and implement enhancements to meet business availability needs. Ensure availability and recovery requirements are implemented according to established architectural and design standards.
Collaborate with customers and IT peers to understand Plant system requirements for performance, recommend enhancements to established standards, implement and conduct tests to ensure acceptable performance thresholds are achieved.
Analyze, deliver and maintain Plant client, server and network technology according to business and technical requirements.
Actively contribute to requirements gathering process focusing on infrastructure components. In production support scenarios, support identification of incident trends and build proactive plans to eliminate.
Comprehensively test all infrastructure components of IT solutions to ensure business requirements are met.
Adhere and comply with System Development Lifecycle (SDLC) and Release Management processes and procedures.