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Hardware Associate Jobs in Spokane, WA (NOW HIRING)

Perform advanced diagnostics, testing, and repair of complex hardware and software issues on ... of an associate's degree and/or additional relevant IT experience. * Technical Skills:

Perform advanced diagnostics, testing, and repair of complex hardware and software issues on ... of an associate's degree and/or additional relevant IT experience. * Technical Skills:

Department Supervisor

Spokane, WA · On-site

$20.75 - $23.25/hr

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.

Department Supervisor

Spokane Valley, WA

$20.50 - $23/hr

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.

Department Supervisor

Spokane, WA

$20.75 - $23.25/hr

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.

Department Supervisor

Liberty Lake, WA · On-site

$20.25 - $22.75/hr

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.

IT Specialist

Spokane, WA · On-site

$28 - $31.25/hr

Act as Tier 1 and Tier 2 IT support for all end-user technical issues, including hardware, software ... Associate degree preferred. * 3+ years experience in IT support, application support, or systems ...

Field Service Technician

Spokane, WA · On-site

$26.44 - $31.25/hr

Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a ... Associates degree (AA) or equivalent from two-year college or technical school preferred. WE ARE AN ...

Field Service Technician

Spokane, WA · On-site

$26.44 - $31.25/hr

Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a ... Associates degree (AA) or equivalent from two-year college or technical school preferred. WE ARE AN ...

Troubleshoot and resolve hardware, software, operating system, and connectivity issues. * Assist ... Associate degree in Information Technology, Computer Science, or related field preferred ...

Showing results 41-60

Hardware Associate information

See Spokane, WA salary details

$27.3K

$142.8K

$314K

How much do hardware associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for hardware associate in Spokane, WA is $142,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $214,900.00 per year, depending on experience, location, and employer.

What is a hardware associate?

Hardware Associates are retail employees who specialize in assisting customers with hardware products and home improvement supplies. They help customers locate items, provide product information, and advise on the best tools or materials for specific projects. Additionally, Hardware Associates may be responsible for stocking shelves, maintaining store displays, and ensuring the sales floor is organized. Their role is vital in providing excellent customer service and supporting the overall operations of hardware or home improvement stores.

What are the key skills and qualifications needed to thrive as a hardware associate, and why are they important?

To thrive as a Hardware Associate, you need basic knowledge of hardware products, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and product stocking tools is typically required. Strong communication, problem-solving abilities, and a helpful attitude are standout soft skills in this role. These skills and qualities ensure efficient operations, accurate inventory, and excellent customer experiences in retail hardware environments.

What are some typical challenges hardware associates face when assisting customers in a retail hardware environment?

Hardware Associates often encounter challenges such as helping customers find the right products for specific projects, especially when customers are unfamiliar with technical terms or materials. They must stay knowledgeable about a wide range of products, keep up with inventory changes, and sometimes troubleshoot basic DIY questions on the spot. Effective communication and patience are essential, as the role requires explaining complex information in simple terms and ensuring customers leave with the correct items for their needs.

What is the difference between Hardware Associate vs Hardware Technician?

AspectHardware AssociateHardware Technician
Required CertificationsCompTIA A+, vendor-specific certificationsCompTIA A+, specialized hardware certifications
Work EnvironmentRetail stores, warehouses, customer support centersRepair shops, data centers, onsite client locations
Employer & Industry UsageElectronics retailers, IT support companiesIT service providers, hardware repair companies
Common Search & Comparison IntentUnderstanding entry-level hardware rolesTechnical hardware repair and troubleshooting

Hardware Associates typically focus on customer support, stocking, and basic hardware setup, often in retail or support environments. Hardware Technicians perform more in-depth repairs, troubleshooting, and hardware maintenance, usually in repair shops or data centers. Both roles require similar certifications but differ in complexity and work setting.

What cities near Spokane, WA are hiring for Hardware Associate jobs?

Cities near Spokane, WA with the most Hardware Associate job openings:

Infographic showing various Hardware Associate job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $142,779 per year, or $68.6 per hour.

Senior IT Support & Network Analyst

NEFCO

Spokane, WA • On-site

$33 - $38/hr

Full-time

Posted 17 days ago


Job description

NEFCO is seeking a motivated and experienced IT Support & Network Analyst to join our IT team. The ideal candidate will be a self-starting, professional individual dedicated to providing exceptional IT support. This role acts as a critical escalation point, handling advanced technical issues and supporting core infrastructure. The position is primarily responsible for delivering skilled onsite technical assistance to the assigned location and nearby branches, while also providing comprehensive remote and onsite support to all other company locations and colleagues.
Key Responsibilities
1. Advanced Technical Support & Escalation
  • Provide Tier 2 help desk support, serving as an escalation point for the Tier 1 team.
  • Perform advanced diagnostics, testing, and repair of complex hardware and software issues on devices including desktops, laptops, printers, phones, and mobile devices.
  • Take ownership of escalated support requests from the Tier 1 team and see them through to resolution.
  • Utilize remote control software to efficiently assist off-site staff and colleagues at branch offices.
  • Support key business software including the Microsoft Office suite, Epicor Eclipse, and Adobe Products.
  • Mentor and assist Tier 1 technicians with challenging issues to foster team skill development.

2. Advanced Service Request & Incident Management
  • Act as the first point of contact for all incoming IT support requests.
  • Triage, prioritize, and manage multiple colleague inquiries simultaneously in a fast-paced environment.
  • Document all support issues, user communications, and resolutions comprehensively within the IT ticketing system.
  • Escalate complex issues to other IT teams as appropriate, ensuring a smooth hand-off.

3. Hardware & Software Lifecycle Management
  • Deploy new hardware systems and software applications for new hires and as part of employee upgrade cycles.
  • Configure and deploy company-approved mobile devices to colleagues.
  • Assist with the tracking and management of IT hardware and software inventory.
  • Contribute to the efficient and proper disposal of retired or expired hardware in accordance with company policy.

4. Service Delivery & Documentation
  • Deliver an outstanding and professional customer service experience to all Tiers of the organization, from entry-Tier to executive leadership.
  • Maintain clear, timely, and professional communication with end-users regarding the status of their requests.
  • Create and maintain documentation for technical processes, findings, and resolutions.

5. General Duties
  • Participate in a rotating on-call schedule to provide after-hours support.
  • Adhere to all IT policies and procedures.
  • Perform other related duties as assigned.

Requirements
Preferred Qualifications
  • Experience: A minimum of 4 years working in a Desktop Support or similar IT support role.
  • Education: Bachelor's degree in computer science, Information Systems, or a related field; or an equivalent mix of an associate's degree and/or additional relevant IT experience.
  • Technical Skills:
    • Proficiency with Windows Operating Systems.
    • Experience with VoIP systems and current mobile devices (iPhone & Android).
    • Experience with ticketing systems is required.
    • Experience with Dell business-class hardware, HP/Zebra printers, Mitel phone systems, and Epicor Solar Eclipse is considered a plus.
    • Experience with Active Directory and Group Policy Management.
    • Working knowledge of Office 365 Enterprise suite (Exchange, Teams, SharePoint, MFA).
    • Experience with Freshservice or other ITSMs.
  • Professional Skills:
    • Excellent verbal and written communication skills, strong problem-solving abilities, and meticulous documentation habits.
    • Proven ability to work effectively both independently and as part of a team.
  • Preferred Certifications: IT Certifications such as A+, Network+, Security+, CCNA, or CCENT.

Additional Requirements
  • Ability to occasionally travel to other company sites within driving distance (mileage will be reimbursed).
  • Must be able to handle multiple inquiries and requests in a fast-paced environment.
  • The ability to occasionally lift and move equipment and boxes weighing up to 40+ pounds.

Salary Description
$33-38hr