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Hardware Associate Jobs in Novi, MI (NOW HIRING)

Ace Retail Group

Part-Time Sales Associate

Clarkston, MI · On-site

$14.23/hr

ARG is one of the largest hardware retailers in the United States and has two headquarters located ... General Summary The Sales Associate will assist in the receiving, stocking, pricing of all ...

Ace Retail Group

FT- Sales Associate

Royal Oak, MI · On-site

$14 - $16/hr

ARG is one of the largest hardware retailers in the United States and has two headquarters located ... General Summary The Sales Associate will assist in the receiving, stocking, pricing of all ...

Ace Retail Group

Sales Associate with Keys

Shelby, MI · On-site

$13/hr

ARG is one of the largest hardware retailers in the United States and has two headquarters located ... SUMMARY The primary responsibilities of the Sales Associate position are to maintain outstanding ...

FastTek

IT Operations Support Senior Associate

Wayne, MI

$15.25 - $20/hr

Troubleshoot complex software and hardware issues that are escalated by tech support teams and ... Senior Associate Exp: 3 to 5 years experience in relevant field Education Required: * High School ...

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All JobsHardware Associate JobsHardware Associate Jobs in Novi, MI

Hardware Associate information

See Novi, MI salary details

$25.3K

$132.5K

$291.3K

How much do hardware associate jobs pay per year?

As of Aug 10, 2026, the average yearly pay for hardware associate in Novi, MI is $132,481.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $199,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hardware associate, and why are they important?

To thrive as a Hardware Associate, you need basic knowledge of hardware products, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and product stocking tools is typically required. Strong communication, problem-solving abilities, and a helpful attitude are standout soft skills in this role. These skills and qualities ensure efficient operations, accurate inventory, and excellent customer experiences in retail hardware environments.

What is a hardware associate?

Hardware Associates are retail employees who specialize in assisting customers with hardware products and home improvement supplies. They help customers locate items, provide product information, and advise on the best tools or materials for specific projects. Additionally, Hardware Associates may be responsible for stocking shelves, maintaining store displays, and ensuring the sales floor is organized. Their role is vital in providing excellent customer service and supporting the overall operations of hardware or home improvement stores.

What is the difference between Hardware Associate vs Hardware Technician?

AspectHardware AssociateHardware Technician
Required CertificationsCompTIA A+, vendor-specific certificationsCompTIA A+, specialized hardware certifications
Work EnvironmentRetail stores, warehouses, customer support centersRepair shops, data centers, onsite client locations
Employer & Industry UsageElectronics retailers, IT support companiesIT service providers, hardware repair companies
Common Search & Comparison IntentUnderstanding entry-level hardware rolesTechnical hardware repair and troubleshooting

Hardware Associates typically focus on customer support, stocking, and basic hardware setup, often in retail or support environments. Hardware Technicians perform more in-depth repairs, troubleshooting, and hardware maintenance, usually in repair shops or data centers. Both roles require similar certifications but differ in complexity and work setting.

What are some typical challenges hardware associates face when assisting customers in a retail hardware environment?

Hardware Associates often encounter challenges such as helping customers find the right products for specific projects, especially when customers are unfamiliar with technical terms or materials. They must stay knowledgeable about a wide range of products, keep up with inventory changes, and sometimes troubleshoot basic DIY questions on the spot. Effective communication and patience are essential, as the role requires explaining complex information in simple terms and ensuring customers leave with the correct items for their needs.
What cities near Novi, MI are hiring for Hardware Associate jobs? Cities near Novi, MI with the most Hardware Associate job openings:
Hardware Associate jobs near you

Part-Time Sales Associate

Ace Retail Group

Clarkston, MI • On-site

$14.23/hr

Part-time

Re-posted 3 days ago

Job description

About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG's origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
Customer Service:
  • Provide a positive representation of Westlake Ace Hardware.
  • Proactively assist customers in solving problems.
  • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
  • Possess a friendly outgoing demeanor; work well with customers as well as associates.
  • Ensure all pages and calls are answered promptly, courteously and effectively.
  • Forward any customer complaint that cannot be handled to a member of management.
  • Possess strong product knowledge and knowledge of store layout and location of products.
  • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations
  • Assist in creating a positive, professional and safe work environment.
  • Assist with receiving, checking in and stocking of merchandise throughout the store.
  • Assist with maintaining back stock levels.
  • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
  • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
  • Assist with merchandise resets through the store.
  • Provide assistance to Department Specialists, i.e. price changes, special orders.
  • Ensure signage is current throughout the store.
  • Operate forklift with proper training.
  • Communicate any Store Support Center issue to General Manager for follow up.
  • Communicate any merchandising, cost control or sales idea to General Manager.
  • Participate in store meetings.
  • Be professional in appearance and actions.
  • Perform all other duties as assigned.

Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
  • WINNING - In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
  • EXCELLENCE - Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
  • LOVE - Love the people, love the work and love the results.
  • INTEGRITY - For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
  • GRATITUDE - We recognize that we are blessed to be in the business of serving others.
  • HUMILITY - We strive for greatness with a humble, modest and respectful attitude.
  • TEAMWORK - We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that...Together, we are Ace.

Minimum Skills, Requirements and Qualifications
  • High School or GED equivalent.
  • Formal retail experience preferred.
  • Standing, walking, lifting (up to 25lbs) and climbing.

Compensation Details
$14.23
For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

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