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Hardware Associate Jobs in Normal, IL (NOW HIRING)

Home Depot

Department Supervisor

Normal, IL · On-site

$20/hr

... Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a ...

OPmobility

Shift Supervisor

Normal, IL · On-site

$14.75 - $18.50/hr

Supervise production associates • Consistently apply policies and procedures * Develop, Implement ... Report hardware related issues/need to IT * Monitor and analyze and correct based on the exception ...

OPmobility

Shift Supervisor

Normal, IL · On-site

$14.75 - $18.50/hr

Supervise production associates Consistently apply policies and procedures * Develop, Implement ... Report hardware related issues/need to IT * Monitor and analyze and correct based on the exception ...

Venteon

IT Analyst

Normal, IL · On-site

Troubleshoot and resolve hardware, software, networking, and infrastructure issues while escalating ... Associate's or Bachelor's degree in Information Technology or a related field, or an equivalent ...

Pae

Fleet Mechanic III

East Peoria, IL · On-site

$23.75 - $30.50/hr

... and diagnostic hardware to perform work. * Other duties as assigned by Manager or Supervisor ... Associate's Degree in automotive / diesel technology. * Auto mechanic certificate. * Previous ...

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All JobsHardware Associate JobsHardware Associate Jobs in Normal, IL

Hardware Associate information

See Normal, IL salary details

$26.4K

$138.1K

$303.6K

How much do hardware associate jobs pay per year?

As of Sep 2, 2026, the average yearly pay for hardware associate in Normal, IL is $138,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $207,800.00 per year, depending on experience, location, and employer.

What is a hardware associate?

Hardware Associates are retail employees who specialize in assisting customers with hardware products and home improvement supplies. They help customers locate items, provide product information, and advise on the best tools or materials for specific projects. Additionally, Hardware Associates may be responsible for stocking shelves, maintaining store displays, and ensuring the sales floor is organized. Their role is vital in providing excellent customer service and supporting the overall operations of hardware or home improvement stores.

What are the key skills and qualifications needed to thrive as a hardware associate, and why are they important?

To thrive as a Hardware Associate, you need basic knowledge of hardware products, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and product stocking tools is typically required. Strong communication, problem-solving abilities, and a helpful attitude are standout soft skills in this role. These skills and qualities ensure efficient operations, accurate inventory, and excellent customer experiences in retail hardware environments.

What are some typical challenges hardware associates face when assisting customers in a retail hardware environment?

Hardware Associates often encounter challenges such as helping customers find the right products for specific projects, especially when customers are unfamiliar with technical terms or materials. They must stay knowledgeable about a wide range of products, keep up with inventory changes, and sometimes troubleshoot basic DIY questions on the spot. Effective communication and patience are essential, as the role requires explaining complex information in simple terms and ensuring customers leave with the correct items for their needs.

What is the difference between Hardware Associate vs Hardware Technician?

AspectHardware AssociateHardware Technician
Required CertificationsCompTIA A+, vendor-specific certificationsCompTIA A+, specialized hardware certifications
Work EnvironmentRetail stores, warehouses, customer support centersRepair shops, data centers, onsite client locations
Employer & Industry UsageElectronics retailers, IT support companiesIT service providers, hardware repair companies
Common Search & Comparison IntentUnderstanding entry-level hardware rolesTechnical hardware repair and troubleshooting

Hardware Associates typically focus on customer support, stocking, and basic hardware setup, often in retail or support environments. Hardware Technicians perform more in-depth repairs, troubleshooting, and hardware maintenance, usually in repair shops or data centers. Both roles require similar certifications but differ in complexity and work setting.

What are the most commonly searched types of Hardware jobs in Normal, IL?

The most popular types of Hardware jobs in Normal, IL are:

What cities near Normal, IL are hiring for Hardware Associate jobs?

Cities near Normal, IL with the most Hardware Associate job openings:

Hardware Associate jobs near you
Infographic showing various Hardware Associate job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $138,055 per year, or $66.4 per hour.

Department Supervisor

Home Depot

Normal, IL • On-site

$20/hr

Full-time

Re-posted 16 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,482 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description


Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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