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Hardware Associate Jobs in Normal, IL (NOW HIRING)

In-depth knowledge of Cisco hardware configuration, including routers, switches, wireless LAN ... Associate's degree in Computer Networking or a related field. * 2-4 years of relevant IT experience ...

Shift Supervisor

Normal, IL · On-site

$14.75 - $18.50/hr

... associates are following the standards Supervise production associates • Consistently apply ... team Report hardware related issues/need to IT Monitor and analyze and correct based on the ...

Shift Supervisor

Normal, IL · On-site

$14.75 - $18.50/hr

Supervise production associates • Consistently apply policies and procedures * Develop, Implement ... Report hardware related issues/need to IT * Monitor and analyze and correct based on the exception ...

Shift Supervisor

Normal, IL

$14.75 - $18.50/hr

Supervise production associates Consistently apply policies and procedures * Develop, Implement ... Report hardware related issues/need to IT * Monitor and analyze and correct based on the exception ...

Troubleshoot and resolve hardware, software, networking, and infrastructure issues while escalating ... Associate's or Bachelor's degree in Information Technology or a related field, or an equivalent ...

IT Network Engineer

Bloomington, IL · Hybrid

$69K - $79K/yr

... hardware and software, and have hands-on experience with Cisco routing and switching, Palo Alto ... Associate'sdegree inComputer Science, Network Engineering, Electronics and Communications ...

IT Network Engineer

Bloomington, IL · On-site

$69K - $79K/yr

... hardware and software, and have hands-on experience with Cisco routing and switching, Palo Alto ... Associate's degree in Computer Science, Network Engineering, Electronics and Communications ...

Showing results 21-40

Hardware Associate information

See Normal, IL salary details

$26.4K

$138.1K

$303.6K

How much do hardware associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for hardware associate in Normal, IL is $138,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $207,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hardware associate, and why are they important?

To thrive as a Hardware Associate, you need basic knowledge of hardware products, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and product stocking tools is typically required. Strong communication, problem-solving abilities, and a helpful attitude are standout soft skills in this role. These skills and qualities ensure efficient operations, accurate inventory, and excellent customer experiences in retail hardware environments.

What is a hardware associate?

Hardware Associates are retail employees who specialize in assisting customers with hardware products and home improvement supplies. They help customers locate items, provide product information, and advise on the best tools or materials for specific projects. Additionally, Hardware Associates may be responsible for stocking shelves, maintaining store displays, and ensuring the sales floor is organized. Their role is vital in providing excellent customer service and supporting the overall operations of hardware or home improvement stores.

What is the difference between Hardware Associate vs Hardware Technician?

AspectHardware AssociateHardware Technician
Required CertificationsCompTIA A+, vendor-specific certificationsCompTIA A+, specialized hardware certifications
Work EnvironmentRetail stores, warehouses, customer support centersRepair shops, data centers, onsite client locations
Employer & Industry UsageElectronics retailers, IT support companiesIT service providers, hardware repair companies
Common Search & Comparison IntentUnderstanding entry-level hardware rolesTechnical hardware repair and troubleshooting

Hardware Associates typically focus on customer support, stocking, and basic hardware setup, often in retail or support environments. Hardware Technicians perform more in-depth repairs, troubleshooting, and hardware maintenance, usually in repair shops or data centers. Both roles require similar certifications but differ in complexity and work setting.

What are some typical challenges hardware associates face when assisting customers in a retail hardware environment?

Hardware Associates often encounter challenges such as helping customers find the right products for specific projects, especially when customers are unfamiliar with technical terms or materials. They must stay knowledgeable about a wide range of products, keep up with inventory changes, and sometimes troubleshoot basic DIY questions on the spot. Effective communication and patience are essential, as the role requires explaining complex information in simple terms and ensuring customers leave with the correct items for their needs.
What are the most commonly searched types of Hardware jobs in Normal, IL? The most popular types of Hardware jobs in Normal, IL are:
What cities near Normal, IL are hiring for Hardware Associate jobs? Cities near Normal, IL with the most Hardware Associate job openings:

Network Engineer

TriOptus LLC

Morton, IL • On-site

Contractor

Re-posted 26 days ago


Job description

We are seeking a highly skilled and motivated Network Engineer to provide comprehensive network support across multiple customer sites. The ideal candidate will have hands-on experience with LAN and WLAN administration, strong troubleshooting abilities, and a deep understanding of network operations in dynamic environments. As part of the team, you will play a critical role in ensuring the reliability, efficiency, and security of our network infrastructure.
Key Responsibilities:
  • Network Administration: Oversee LAN and WLAN operations, ensuring optimal performance and uptime.
  • Wireless Technology Support: Provide operational support for wireless technologies in warehouse and operational settings.
  • Day-to-Day Network Operations: Manage daily network activities at supported customer sites, including site start-ups and ongoing maintenance.
  • Network Monitoring: Proactively monitor network performance to ensure maximum up-time and troubleshoot connectivity issues.
  • Break/Fix Support: Respond to and resolve network-related issues, ensuring minimal disruption to services.
  • Collaboration with Teams: Work closely with engineering, IT, and enterprise network teams to diagnose and resolve technical issues.
  • Network Management Tools: Administer and support Cisco network management platforms (Cisco Prime LMS, WCS, Radius, Tacacs).
  • Asset Management: Oversee the tracking and management of LAN/WLAN hardware, including surplus equipment.

Technical Skills Required:
  • Extensive experience with LAN/WLAN administration and troubleshooting.
  • In-depth knowledge of Cisco hardware configuration, including routers, switches, wireless LAN controllers, and network monitoring tools.
  • Proficiency in network management and continuous improvement, including software maintenance and upgrades.
  • Strong understanding of WAN, DNS/DHCP, data cabling, and network hardware installation.
  • Expertise in cable management and knowledge of industry standards.
  • Experience with IP Phones, PRI, Analog Lines, and POTS Lines.
  • Solid understanding of PA Systems.
  • Proficient in Cisco Prime, Cisco WCS, and other network monitoring platforms.
  • Experience in the planning, design, and implementation of LAN and wireless networks, including configuration of DHCP and DNS services.
  • Familiarity with the programming and monitoring of Cisco network equipment.
  • Ability to plan, design, and upgrade existing networks in accordance with customer enterprise network and security requirements.
  • Support for WAN implementations, including collaboration with other network teams.
  • Knowledge of power requirements and standards for network equipment in TCOMM rooms.
  • Expertise with Cisco hardware (routers, switches, wireless access points).

Desired Skills:
  • Cisco Certifications (CCNA, CCNP, CCDA) preferred.
  • Experience in LAN/WLAN implementations during site start-ups.
  • Proven track record supporting LAN/WAN implementations in remote locations or multi-site environments.

Soft Skills Required:
  • Strong team collaboration skills, with the ability to work cross-functionally.
  • Exceptional communication skills, both verbal and written.
  • Excellent customer service skills, with the ability to effectively address client needs and concerns.

Education & Experience:
  • Associate's degree in Computer Networking or a related field.
  • 2-4 years of relevant IT experience in network administration, with a focus on troubleshooting and support.

Required Skills : Network,Cisco
Basic Qualification :
Additional Skills : Engineer,Network Engineer
This is a high PRIORITY requisition. This is a PROACTIVE requisition
Background Check : No
Drug Screen : No