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Hardware Associate Jobs in O Fallon, IL (NOW HIRING)

Cottons Inc

Floor Associate

Collinsville, IL

Join Cotton's Ace Hardware and experience what being part of the Cotton's Ace Hardware family feels ... Sales Associates are in charge our customer first philosophy and are essential in delivering the ...

Cottons Inc

Floor Associate

Columbia, IL

Join Cotton's Ace Hardware and experience what being part of the Cotton's Ace Hardware family feels ... Sales Associates are in charge our customer first philosophy and are essential in delivering the ...

Cottons Inc

Floor Associate

Red Bud, IL

Join Cotton's Ace Hardware and experience what being part of the Cotton's Ace Hardware family feels ... Sales Associates are in charge our customer first philosophy and are essential in delivering the ...

Cottons Inc

Floor Associate

Saint Louis, MO

Join Cotton's Ace Hardware and experience what being part of the Cotton's Ace Hardware family feels ... Sales Associates are in charge our customer first philosophy and are essential in delivering the ...

Cottons Inc

Floor Associate

Red Bud, IL · On-site

Join Cotton's Ace Hardware and experience what being part of the Cotton's Ace Hardware family feels ... Sales Associates are in charge our customer first philosophy and are essential in delivering the ...

Cottons Inc

Floor Associate

Collinsville, IL · On-site

Join Cotton's Ace Hardware and experience what being part of the Cotton's Ace Hardware family feels ... Sales Associates are in charge our customer first philosophy and are essential in delivering the ...

Cottons Inc

Floor Associate

Columbia, IL

Join Cotton's Ace Hardware and experience what being part of the Cotton's Ace Hardware family feels ... Sales Associates are in charge our customer first philosophy and are essential in delivering the ...

Cottons Inc

Floor Associate

Saint Louis, MO · On-site

Join Cotton's Ace Hardware and experience what being part of the Cotton's Ace Hardware family feels ... Sales Associates are in charge our customer first philosophy and are essential in delivering the ...

Stifel

IT Associate I - Service Desk

Saint Louis, MO · On-site

A IT Associate provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software. A IT Associate responds to customer ...

Stifel

IT Associate I - Service Desk

Saint Louis, MO · On-site

What You'll Be Doing A IT Associate provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software. A IT Associate ...

Stifel

IT Associate I - Service Desk

Saint Louis, MO · On-site

What You'll Be Doing A IT Associate provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software. A IT Associate ...

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Showing results 1-20

All JobsHardware Associate JobsHardware Associate Jobs in O'Fallon, IL

Hardware Associate information

See O Fallon, IL salary details

$25.2K

$131.7K

$289.6K

How much do hardware associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for hardware associate in O'Fallon, IL is $131,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $198,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hardware associate, and why are they important?

To thrive as a Hardware Associate, you need basic knowledge of hardware products, inventory management, and customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and product stocking tools is typically required. Strong communication, problem-solving abilities, and a helpful attitude are standout soft skills in this role. These skills and qualities ensure efficient operations, accurate inventory, and excellent customer experiences in retail hardware environments.

What is a hardware associate?

Hardware Associates are retail employees who specialize in assisting customers with hardware products and home improvement supplies. They help customers locate items, provide product information, and advise on the best tools or materials for specific projects. Additionally, Hardware Associates may be responsible for stocking shelves, maintaining store displays, and ensuring the sales floor is organized. Their role is vital in providing excellent customer service and supporting the overall operations of hardware or home improvement stores.

What is the difference between Hardware Associate vs Hardware Technician?

AspectHardware AssociateHardware Technician
Required CertificationsCompTIA A+, vendor-specific certificationsCompTIA A+, specialized hardware certifications
Work EnvironmentRetail stores, warehouses, customer support centersRepair shops, data centers, onsite client locations
Employer & Industry UsageElectronics retailers, IT support companiesIT service providers, hardware repair companies
Common Search & Comparison IntentUnderstanding entry-level hardware rolesTechnical hardware repair and troubleshooting

Hardware Associates typically focus on customer support, stocking, and basic hardware setup, often in retail or support environments. Hardware Technicians perform more in-depth repairs, troubleshooting, and hardware maintenance, usually in repair shops or data centers. Both roles require similar certifications but differ in complexity and work setting.

What are some typical challenges hardware associates face when assisting customers in a retail hardware environment?

Hardware Associates often encounter challenges such as helping customers find the right products for specific projects, especially when customers are unfamiliar with technical terms or materials. They must stay knowledgeable about a wide range of products, keep up with inventory changes, and sometimes troubleshoot basic DIY questions on the spot. Effective communication and patience are essential, as the role requires explaining complex information in simple terms and ensuring customers leave with the correct items for their needs.
What cities near O'Fallon, IL are hiring for Hardware Associate jobs? Cities near O'Fallon, IL with the most Hardware Associate job openings:
Hardware Associate jobs near you
Infographic showing various Hardware Associate job openings in O'Fallon, IL as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $131,721 per year, or $63.3 per hour.

Floor Associate

Cottons Inc

Collinsville, IL

Full-time

Medical, Dental, Vision, PTO

Re-posted 6 days ago

Job description

Join Cotton's Ace Hardware and experience what being part of the Cotton's Ace Hardware family feels like. Be inspired by your leaders, be encouraged and cheered on by your teammates and help your neighbors.

We offer a variety of benefits including:

  • Medical, Dental and Vision Coverage Plans
  • Paid Time Off
  • Bonus Programs
  • Employee Discounts
  • Flexible Hours

Position Summary

The primary responsibilities of the Floor Associate position are to maintain outstanding customer service, uphold our Mission and Core Values, generate sales, merchandise product, and support the store management team. Sales Associates are in charge our customer first philosophy and are essential in delivering the best customer shopping experience possible.

Major Responsibilities

  • Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards.
  • Maintain awareness of all promotions and advertisements.
  • Execute the daily operational, day-to-day goals and priorities assigned by store management.
  • Assist in the training and development of peers.
  • Actively participate in daily huddle meetings.
  • Uphold merchandising and store cleanliness standards.
  • Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
  • Responsive of safety issues.
  • Conscious of shoplifting activity.
  • Aid customers in locating merchandising in store, as well as processing special orders.
  • Solicit customers to open an Ace Rewards card.
  • Answer customers’ questions and provide information on procedures and policies.

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