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Hardlines Manager Jobs in Kentucky (NOW HIRING)

Outdoor Living/Toys Assoc.

Fort Knox, KY · On-site

$15 - $22.89/hr

As a Customer Experience Associate in Hardlines, you are responsible for ensuring an exceptional ... Practices loss prevention procedures and alerts security and management of potential problems that ...

New

Store Manager Trainee

Barbourville, KY · On-site

$16 - $19/hr

Experience with hardlines or variety merchandise; BIG BOX experience a plus is preferred * Strong productivity management in freight processing is required * Strong communication, interpersonal, and ...

Store Manager Trainee

Louisville, KY · On-site

$18.75 - $22.25/hr

Experience with hardlines or variety merchandise; BIG BOX experience a plus is preferred * Strong productivity management in freight processing is required * Strong communication, interpersonal, and ...

Store Manager Trainee

Louisville, KY

$18 - $21.50/hr

Experience with hardlines or variety merchandise; BIG BOX experience a plus is preferred * Strong productivity management in freight processing is required * Strong communication, interpersonal, and ...

Store Manager Trainee

Louisville, KY · On-site

$18.75 - $22.25/hr

Experience with hardlines or variety merchandise; BIG BOX experience a plus is preferred * Strong productivity management in freight processing is required * Strong communication, interpersonal, and ...

You will also collaborate with other team members and managers on additional tasks as needed. Are ... Health and Beauty Care, Hardlines, Fashion/Softlines, Pets, Hardware, Card and Party, Outdoor ...

Fashions Team Member

Florence, KY · On-site

$12.75 - $16.50/hr

You will also collaborate with other team members and managers on additional tasks as needed. Are ... Health and Beauty Care, Hardlines, Fashion/Softlines, Pets, Hardware, Card and Party, Outdoor ...

Gas Station Clerk

Louisville, KY

$14.50 - $17.25/hr

You will also collaborate with other team members and managers on additional tasks as needed. Are ... Health and Beauty Care, Hardlines, Fashion/Softlines, Pets, Hardware, Card and Party, Outdoor ...

General Merchandise Team Member

Florence, KY · On-site

$12 - $15.75/hr

You will also collaborate with other team members and managers on additional tasks as needed. Are ... Health and Beauty Care, Hardlines, Fashion/Softlines, Pets, Hardware, Card and Party, Outdoor ...

Fashions Team Member

Florence, KY · On-site

$12.75 - $16.50/hr

You will also collaborate with other team members and managers on additional tasks as needed. Are ... Health and Beauty Care, Hardlines, Fashion/Softlines, Pets, Hardware, Card and Party, Outdoor ...

General Merchandise Team Member

Florence, KY · On-site

$12 - $15.75/hr

You will also collaborate with other team members and managers on additional tasks as needed. Are ... Health and Beauty Care, Hardlines, Fashion/Softlines, Pets, Hardware, Card and Party, Outdoor ...

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Hardlines Manager information

What is a hardlines manager?

Hardlines Managers are retail professionals responsible for overseeing the sales, inventory, and merchandising of non-clothing, durable goods such as electronics, hardware, sporting goods, and appliances. They manage a team of associates, ensure customer satisfaction, and maintain the presentation and organization of the hardlines department within a store. Hardlines Managers also analyze sales trends, optimize product placement, and collaborate with vendors to ensure adequate stock levels. Their role is key in driving sales and maintaining operational efficiency within the hardlines area of a retail establishment.

What skills and qualifications are needed to be a hardlines manager?

To thrive as a Hardlines Manager, you need strong leadership abilities, retail management experience, and a solid understanding of inventory control and merchandising. Familiarity with point-of-sale (POS) systems, inventory management software, and retail analytics tools is typically required. Excellent communication, problem-solving, and team motivation skills help drive sales and foster a positive work environment. These skills ensure effective operations, optimal product placement, and high customer satisfaction in a competitive retail setting.

What are common challenges faced by hardlines managers and how can they be addressed?

Hardlines Managers often face challenges such as managing inventory levels, optimizing product assortment, and training staff on specialized merchandise. Balancing the need to meet sales targets while maintaining sufficient stock can be tricky, especially during peak seasons or promotional events. Building strong relationships with vendors and leveraging data analytics can help ensure that inventory aligns with customer demand. Additionally, providing ongoing training to team members ensures they are knowledgeable about products and can deliver excellent customer service. Open communication and collaboration with other department managers are also key to effectively addressing these challenges.

What is the difference between Hardlines Manager vs Department Supervisor?

AspectHardlines ManagerDepartment Supervisor
CredentialsExperience in retail management, possibly some certificationsExperience in retail, often no formal certifications required
Work EnvironmentOversees multiple departments or categories within a storeManages a specific department or section within a store
Employer UsageCommonly used in retail chains for managerial rolesUsed for supervisory roles within retail stores
Search & Comparison IntentPeople comparing managerial roles in retailIndividuals looking into supervisory positions in retail

The Hardlines Manager typically holds a higher-level managerial role overseeing multiple departments, while the Department Supervisor manages a specific section within a store. Both roles require retail experience, but the Hardlines Manager often has broader responsibilities and may require additional management credentials.

What are the most commonly searched types of Hardlines jobs in Kentucky?

The most popular types of Hardlines jobs in Kentucky are:

What are popular job titles related to Hardlines Manager jobs in Kentucky?

For Hardlines Manager jobs in Kentucky, the most frequently searched job titles are:

What cities in Kentucky are hiring for Hardlines Manager jobs?

Cities in Kentucky with the most Hardlines Manager job openings:

Infographic showing various Hardlines Manager job openings in Kentucky as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Outdoor Living/Toys Assoc.

AAFES

Fort Knox, KY • On-site

$15 - $22.89/hr

Part-time

Medical, Dental, Life, Retirement, PTO

Posted 3 days ago

New


Job description


As a Customer Experience Associate in Hardlines, you are responsible for ensuring an exceptional guest experience in the Hardlines departments. You will assist customers in finding what they are looking for and ensure Hardlines is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate - Hardlines at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the hardlines area to let them know you'll be right with them
  • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Additional Qualifications/Requirements
Shift will be:
Monday & Friday 9am-3pm
Tues, Wed, Thurs, Weekends: Mid - Close
11pm-5pm, 2pm-8pm

  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • 12 months Retail experience preferred

Job Qualifications
Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Major Duties
Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience.
Provides product knowledge through superior sales skills to serve the customer in one or more sales area, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, setting up promotional fixtures, displaying promotional merchandise signing, sizing, clearance, and cleanliness of the area assigned.
Provides assistance to customers with completing price changes, special orders, online orders, and rain checks. May provide assistance to customers with military uniform dress requirements, insignia, and new items. Will assist with determining minor alterations and submission of certification, as needed.
Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
Operates a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance.
Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
Performs other duties as assigned.