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Happy Floors Jobs (NOW HIRING)

Happy Floors

Customer Service Representative

Phoenix, AZ

$16 - $21.50/hr

Description About Us Founded in 1987, Happy Floors is one of the nation's leading importer and distributor of premium porcelain and ceramic flooring products and accessories. Headquartered in Miami ...

Happy Floors

Regional Safety Manager

Miami, FL · On-site

Description The Regional Safety Manager is responsible for developing, implementing, and leading the company's safety strategy across multiple distribution centers, warehouses, and logistics ...

Happy Camper

Happy Camper Wrigley - Bartender

Chicago, IL · On-site

$40 - $50/hr

... the floor. Pouring craft beer, wine and mixing cocktails for guests and creating a lively ... Chicago Happy Hospitality is an equal opportunity employer. We value diversity in gender, race ...

Happy Camper

Happy Camper Wrigley - Host

Chicago, IL · On-site

$19 - $22/hr

Restock floor and bathrooms as needed * Maintain cleanliness in all areas of the host stand ... Chicago Happy Hospitality is an equal opportunity employer. We value diversity in gender, race ...

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How much do happy floors jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for happy floors in the United States is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Flooring Sales Representative, and why are they important?

To thrive as a Flooring Sales Representative, you need strong product knowledge of flooring materials, sales techniques, and typically a high school diploma or equivalent. Familiarity with CRM systems, point-of-sale software, and product catalogs is often required. Excellent communication, customer service, and negotiation skills set top performers apart in this field. These abilities are crucial for building client relationships, closing sales, and ensuring customer satisfaction in a competitive market.

What are Happy Floors and what do they do?

Happy Floors is a leading importer and distributor of premium porcelain and ceramic tiles, primarily serving the flooring and wall covering industry. The company supplies a wide range of products, including tiles sourced from Italy and Spain, to retailers, contractors, and designers across the United States. Happy Floors is known for its high-quality, stylish tile collections and exceptional customer service, making it a popular choice for both residential and commercial projects.

What are some common challenges faced by sales representatives at Happy Floors, and how can they be addressed?

Sales representatives at Happy Floors often work in a highly competitive environment where building strong relationships with clients and staying updated on industry trends are essential. A common challenge is meeting sales targets while managing a diverse portfolio of clients and adapting to shifting market demands. To overcome these challenges, representatives benefit from proactive communication, regular product training, and leveraging support from their team. Collaboration with design and logistics teams also helps in delivering the best solutions to customers and growing long-term business relationships.

What is the difference between Happy Floors vs Tile Installer?

AspectHappy FloorsTile Installer
CredentialsTypically no formal certification required, but experience preferredOften requires certification or apprenticeship programs
Work EnvironmentIndoor and outdoor flooring installation, retail or commercial settingsPrimarily indoor, residential and commercial construction sites
Industry UsageUsed by flooring retailers, contractors, and installation companiesCommonly employed by construction firms, contractors, and independent workers
Search & Comparison IntentPeople comparing flooring companies or installation servicesIndividuals seeking skilled tile installation services

Happy Floors and Tile Installers both work in flooring installation, but Happy Floors often refers to a company or brand, while Tile Installer is a specific skilled trade. Tile Installers usually have formal training or certification, work mainly indoors, and are sought for precise tile work. Happy Floors may encompass a broader range of flooring services, including sales and installation, often associated with retail stores or brands.

More about Happy Floors jobs
What cities are hiring for Happy Floors jobs? Cities with the most Happy Floors job openings:
What states have the most Happy Floors jobs? States with the most job openings for Happy Floors jobs include:
What job categories do people searching Happy Floors jobs look for? The top searched job categories for Happy Floors jobs are:
Happy Floors jobs near you
Infographic showing various Happy Floors job openings in the United States as of July 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% Physical job distribution, with an average salary of $33,984 per year, or $16.3 per hour.
Customer Service Representative

Customer Service Representative

Happy Floors

Phoenix, AZ

$16 - $21.50/hr

Other

Posted 17 days ago

Job description

Description

 About Us

Founded in 1987, Happy Floors is one of the nation's leading importer and distributor of premium porcelain and ceramic flooring products and accessories. Headquartered in Miami, Florida, Happy Floors serves retail clients across the continental US.

Our long-term success is due to our close-knit team of dedicated professionals. In exchange for their hard work, we support our people with a rewarding work environment, a commitment to promoting from within, and competitive compensation with comprehensive benefits. If this sounds intriguing to you, take the first step forward and explore a career with Happy Floors.

We are looking for a talented and energetic Representative to join our Customer Service team. This individual will be responsible for maintaining appropriate levels of customer satisfaction, maximizing our sales productivity, and assisting with the overall optimization of customer service.

Job Summary: 

The Customer Service Representative provides support/service for all customers via phone, email, or fax. The job provides world class customer service in all interactions. The successful individual must be able to work in a fast-paced environment, as well as the ability to perform accurate data entry.

Essential Responsibilities:

  • Professionally respond to inbound calls from customers nationally
  • Accurately input information into various fields
  • Maintain CRM database with customer and prospect information
  • Maintain an order batch
  • Responsible for the life of an order that is assigned from processing to following up, if required
  • Follow up as necessary on orders to ensure that orders are processed in a timely manner
  • Verify Items and customer's information entered accurately
  • Follow up on pending payments and process payments

Supervisory Responsibilities:

This position has no supervisory responsibility.

Competencies:

  • Must be comfortable in a fast-paced environment and be multi-task oriented
  • Friendly, positive attitude, and eager to assist the customer regardless of the customer's disposition
  • Work effectively under pressure
  • Attention to detail
  • Collaborative and team player attitude

Requirements

Minimum Requirements:

  • High School Diploma or Equivalent (GED) preferred
  • Communication and Organizational skills (English/Spanish a plus)
  • 1 year of previous customer services/call center experience.
  • Customer service, email, and telephone etiquette are a must.
  • Must be computer literate with data entry skills.
  • Intermediate to advance knowledge of Microsoft Office: Word, Excel, and Outlook
  • Ability to navigate through multiple programs as well as reading and comprehending various customer care service tools.
  • Previous knowledge navigating Great Plains (GP) a plus

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this Job, the employee is regularly required to sit, use hands and fingers, handle, or feel and talk and hear. May be required to lift and move boxes or packages not exceeding 20 pounds in weight. Some work stress inherent to the position and extended work hours may be required.

Work Environment:

The work environment will be an office environment. 


Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.

Happy Floors is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

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