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Hand And Stone Jobs in Silver Spring, MD (NOW HIRING)

Hand & Stone

ASSISTANT SPA MANAGER - RESTON

Reston, VA · On-site

$17 - $21/hr

Vision insurance Hand & Stone Massage and Facial Spa - RESTON (11160 B South Lakes Dr., Reston, VA 20191) is seeking a high-energy, sales-driven leader to join our team as a General Manager in ...

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Hand And Stone information

Is Hand And Stone a good place to work?

Hand And Stone is a spa franchise that employs massage therapists, estheticians, and front desk staff. Employee experiences vary, but the company generally offers flexible schedules, training opportunities, and a focus on customer service. Job satisfaction depends on individual roles and work environment.

What skills and qualifications are needed to thrive as a massage therapist at Hand and Stone?

To thrive as a Massage Therapist at Hand and Stone, you need a state-issued massage therapy license, in-depth knowledge of anatomy, and proficiency in various massage modalities. Familiarity with booking software, client management systems, and sanitation protocols is typically required. Strong interpersonal skills, active listening, and a customer-focused attitude help build client trust and promote repeat business. These skills ensure safe, effective treatments and foster a positive client experience in a professional spa setting.

What is the difference between Hand And Stone vs Massage Therapist?

AspectHand And StoneMassage Therapist
CredentialsState licensing, massage therapy certificationState licensing, massage therapy certification
Work EnvironmentSpa and wellness centers, franchise locationsSpas, clinics, wellness centers
Employer & IndustryFranchise chain, wellness industryIndependent or employed, health and wellness industry

Both Hand And Stone and Massage Therapists require similar certifications and work in spa environments. Hand And Stone is a franchise offering massage services, while Massage Therapists may work independently or for various employers. The main difference lies in the employment setting and brand association, with Hand And Stone representing a specific franchise chain.

What opportunities for professional development and advancement are available for massage therapists at Hand and Stone?

At Hand and Stone, massage therapists often have access to ongoing training programs, specialty certifications, and mentorship opportunities designed to enhance their skills. Many locations encourage therapists to expand their expertise in areas such as hot stone, sports, or prenatal massage, which can lead to increased earning potential. Additionally, therapists who demonstrate leadership abilities may advance into lead therapist or management roles within the spa. The supportive team environment and focus on continuing education help foster both personal and professional growth.

What is a Hand and Stone massage therapist?

A Hand and Stone Massage Therapist is a licensed professional who provides massage and facial services at Hand & Stone Massage and Facial Spa locations. They are trained to perform a variety of therapeutic massage techniques, such as Swedish, deep tissue, and hot stone massages, as well as facial treatments. These therapists are focused on helping clients relax, relieve pain, and improve their overall wellness in a spa environment. They also assess client needs, recommend personalized treatments, and maintain a clean, comfortable workspace.
What are popular job titles related to Hand And Stone jobs in Silver Spring, MD? For Hand And Stone jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Hand And Stone jobs in Silver Spring, MD look for? The top searched job categories for Hand And Stone jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Hand And Stone jobs? Cities near Silver Spring, MD with the most Hand And Stone job openings:
Hand And Stone jobs near you
Infographic showing various Hand And Stone job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Sales Lead - Gaithersburg

Hand and Stone Massage and Facial Spa

Gaithersburg, MD • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Hand & Stone Massage and Facial Spa - Gaithersburg is seeking a high-energy, sales-driven leader to join our team as a Sales Lead. This role is ideal for a motivated, people-first leader who thrives in a fast-paced environment, excels at driving sales performance, and is passionate about leading and developing a strong front desk team.
As a Sales lead, you will take ownership of the front desk experience and team performance, with a focus on sales execution, guest experience, and operational excellence. This role is designed to prepare you for future leadership opportunities within our organization. Promotion timing varies based on performance, readiness, and business needs, but we are committed to developing strong leaders and promoting from within whenever possible.
Drive Sales Performance
  • Achieve and exceed membership, retail, gift card, and service sales goals
  • Actively coach the team on conversion and sales behaviors
  • Promote services, upgrades, and current offers with confidence and consistency
  • Support strong performance in call handling and booking conversion

Lead the Front Desk
  • Own daily front desk operations, guest flow, and overall performance
  • Lead, coach, and support the front desk team to consistently meet sales and service goals
  • Drive accountability around membership conversion, booking efficiency, and guest experience
  • Ensure a high standard of execution across all client interactions

Support the Spa Leadership Team
  • Assist the General Manager with daily operational execution
  • Train, onboard, and develop new and existing front desk team members
  • Support reporting, cash handling, and front desk systems
  • Step in as a key leader to maintain consistency and momentum in daily operations

What We're Looking For
  • 1-3 years of leadership experience preferred
  • Strong background in sales, customer service, or performance-driven environments
  • Proven ability to lead, coach, or influence a team
  • Strong communication and interpersonal skills
  • High level of accountability and a solutions-oriented mindset
  • Comfortable in a fast-paced, goal-driven environment
  • Flexible availability including nights, weekends, and holidays
  • Experience with booking systems (Zenoti or similar) a plus

What's in it for You
  • Medical, Vision, Dental, Life Insurance
  • 401K with 5% company match
  • Paid Time Off
  • Service & product discounts
  • Strong support system and people-first culture
  • Growth opportunities within a multi-unit organization

Compensation Package
We offer a competitive compensation structure designed to reward performance and drive success. Sales Leads earn a combination of hourly pay, uncapped commissions, and performance-based bonuses, with average annual earnings up to $45,000 depending on performance.
Who We Are
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. The size of our organization allows us to offer benefits that many family-owned businesses cannot-but at our core, we are still a family-owned company. We are in the people business, and our people come first.
We can't wait to meet you! Visit us in person at 217 Kentlands Blvd, Gaithersburg, MD 20878
Compensation: $20.00 - $24.00 per hour
At Hand and Stone, Opportunity Knocks
Over 500 locations open across the U.S
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time...we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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