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Hampton Inn Jobs in White Marsh, MD (NOW HIRING)

Front Desk Agent

Glen Burnie, MD · On-site

$13.75 - $17.50/hr

Hampton Inn Baltimore Glen Burnie, MD Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression ...

Description: Assists the General Manager in the functioning of the hotel. Performs repairs and preventative maintenance work to ensure the hotel maintenance quality standards are achieved and ...

Description: The General Manager oversees the day-to-day operation of all four major areas of hotel operations - Front Office, Housekeeping, Maintenance, and Food and Beverage. Ensures that the hotel ...

Room Attendant

Baltimore, MD · On-site

$14 - $17.50/hr

Description: Provides excellent guest service in an efficient, courteous, professional manner; following LBA standards of friendly hospitality while adhering to guidelines and procedures. This ...

Hampton Inn information

See White Marsh, MD salary details

$7

$14

$19

How much do hampton inn jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for hampton inn in White Marsh, MD is $14.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $16.11 per hour, depending on experience, location, and employer.

What are Hampton Inn employees responsible for?

Hampton Inn employees are responsible for providing excellent guest service, ensuring rooms and public areas are clean and comfortable, and assisting guests with check-in, check-out, and other needs. Their duties may include front desk operations, housekeeping, maintenance, and preparing breakfast for guests. Employees are expected to maintain the brand’s standards of hospitality and safety, and to create a welcoming environment for all visitors.

What does a typical workday look like for a front desk associate at Hampton Inn?

As a front desk associate at Hampton Inn, your day typically involves greeting guests, checking them in and out, handling reservations, and addressing any guest concerns or requests. You’ll frequently collaborate with housekeeping and maintenance teams to ensure guest rooms are ready and any issues are promptly resolved. Multitasking and maintaining a positive attitude during busy check-in/check-out periods are common challenges. The environment is team-oriented and fast-paced, with opportunities to learn about hotel operations and advance into supervisory roles.

What are the key skills and qualifications needed to thrive as a Hampton Inn front desk agent, and why are they important?

To thrive as a Hampton Inn Front Desk Agent, you need strong customer service skills, attention to detail, and ideally a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office equipment is typically required. Exceptional interpersonal skills, problem-solving abilities, and a friendly attitude help agents create positive guest experiences. These skills are crucial for ensuring guest satisfaction, smooth hotel operations, and repeat business.

What is the difference between Hampton Inn vs Front Desk Agent?

AspectHampton InnFront Desk Agent
Primary RoleHospitality service provider at a hotelCustomer service and check-in/out duties at a hotel
Required CredentialsHigh school diploma; hospitality experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel front desk, hospitality settingHotel lobby, customer service environment
Industry UsageHotel chain operationsHotel industry, customer service roles

The comparison between Hampton Inn and Front Desk Agent shows that Hampton Inn is a hotel chain, while a Front Desk Agent is a specific role within hotels like Hampton Inn. Front Desk Agents perform customer service, check-in/out duties, and require similar credentials. Understanding this distinction helps job seekers identify whether they are exploring hotel employment opportunities or specific job roles within hotel chains.

What cities near White Marsh, MD are hiring for Hampton Inn jobs?

Cities near White Marsh, MD with the most Hampton Inn job openings:

Infographic showing various Hampton Inn job openings in White Marsh, MD as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,131 per year, or $15 per hour.

Front Desk Agent

Glen Burnie, MD

$13.75 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

InnVentures Overview

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation's largest REIT's and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location

Hampton Inn Baltimore Glen Burnie, MD

Overview

Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.

We offer eligible employees a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance.
  • Paid time off
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
  • Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
  • Get paid daily
Responsibilities
  • Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
  • Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
  • Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
  • Demonstrate proper phone etiquette including transferring calls, taking messages and    making reservations.
  • Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
  • Support the goals of the hotel through teamwork and collaboration with all departments.
QualificationsPrevious customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.Employment Type: OTHER