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Hampton Inn Jobs in Gaithersburg, MD (NOW HIRING)

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Hampton Inn information

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How much do hampton inn jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for hampton inn in Gaithersburg, MD is $16.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $17.64 per hour, depending on experience, location, and employer.

What are Hampton Inn employees responsible for?

Hampton Inn employees are responsible for providing excellent guest service, ensuring rooms and public areas are clean and comfortable, and assisting guests with check-in, check-out, and other needs. Their duties may include front desk operations, housekeeping, maintenance, and preparing breakfast for guests. Employees are expected to maintain the brand’s standards of hospitality and safety, and to create a welcoming environment for all visitors.

What does a typical workday look like for a front desk associate at Hampton Inn?

As a front desk associate at Hampton Inn, your day typically involves greeting guests, checking them in and out, handling reservations, and addressing any guest concerns or requests. You’ll frequently collaborate with housekeeping and maintenance teams to ensure guest rooms are ready and any issues are promptly resolved. Multitasking and maintaining a positive attitude during busy check-in/check-out periods are common challenges. The environment is team-oriented and fast-paced, with opportunities to learn about hotel operations and advance into supervisory roles.

What are the key skills and qualifications needed to thrive as a Hampton Inn front desk agent, and why are they important?

To thrive as a Hampton Inn Front Desk Agent, you need strong customer service skills, attention to detail, and ideally a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office equipment is typically required. Exceptional interpersonal skills, problem-solving abilities, and a friendly attitude help agents create positive guest experiences. These skills are crucial for ensuring guest satisfaction, smooth hotel operations, and repeat business.

What is the difference between Hampton Inn vs Front Desk Agent?

AspectHampton InnFront Desk Agent
Primary RoleHospitality service provider at a hotelCustomer service and check-in/out duties at a hotel
Required CredentialsHigh school diploma; hospitality experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel front desk, hospitality settingHotel lobby, customer service environment
Industry UsageHotel chain operationsHotel industry, customer service roles

The comparison between Hampton Inn and Front Desk Agent shows that Hampton Inn is a hotel chain, while a Front Desk Agent is a specific role within hotels like Hampton Inn. Front Desk Agents perform customer service, check-in/out duties, and require similar credentials. Understanding this distinction helps job seekers identify whether they are exploring hotel employment opportunities or specific job roles within hotel chains.

What cities near Gaithersburg, MD are hiring for Hampton Inn jobs?

Cities near Gaithersburg, MD with the most Hampton Inn job openings:

Infographic showing various Hampton Inn job openings in Gaithersburg, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,150 per year, or $16.4 per hour.

Front Desk Agent - Full Time - Hampton Inn Dulles South - starting at $18/hr

Chantilly, VA • On-site

B.F. Saul Company Hospitality Group
Traveler Accommodation • 1 - 5K employees
Learn more about B.F. Saul Company Hospitality Groupexternal

$18/hr

Full-time

Medical, Life, Retirement

Posted 10 days ago

Job description

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! 
Responsibilities:
  • Guest Service:  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows Hampton Inn guest service recovery program. 
  • Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  Hampton Inn procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 
  • Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to Hampton Inn general work rules and department procedures. Attends all required department and hotel meetings.
  • Safety/Risk Management:  Maintains a clean and safe work area in compliance with Hampton Inn, brand, local, state and federal regulations. Follows all Hampton Inn procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.
Required Skills and Experience:
  • High school diploma or GED required.
  • 1+ years prior guest service experience required preferably in a hospitality setting. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
  • Ability to lift, push and pull up to 75 pounds on an occasional basis.
 
EEO AA M/F/Vet/Disabled
Benefits:
  • Well-Being Benefits
  • Sick Policy
  • Weekly Pay
 
  • Long Term Planning:
  • 401(k) Retirement Program
  • Paid Life Insurance
 
 
  • Team Member Programs:
  • Employee of the Month/Year
  • Annual Performance Appraisals and Wage Increase Opportunities
  • Annual Team Member Banquets
  • Annual Team Member Engagement Survey
  • Discounted Room Rates for Team Members, Family and Friends
  • Complimentary Room Stays
$1 - $18 an hour

The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held.  Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more. 

B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled

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