DEFINITION:
Graciously greets guests upon arrival and ascertains if they require any assistance. Focuses on customer service by actively selling merchandise. Maintains knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
MINIMUM QUALIFICATIONS:
Must possess excellent customer service skills including pleasant and friendly demeanor.
Must be able to communicate and understand the primary language(s) of the work location, and understand the primary language(s) of the guests who typically visit the work location.
Must be able to perform simple mathematical calculations.
Must be able to work flexible hours; Monday through Sunday for no more than a 25 week seasonal period.
ESSENTIAL FUNCTIONS OF POSITION:
Graciously greets guests upon their arrival and determines if any assistance is needed. Answers questions regarding the store and its merchandise.
Actively sells merchandise by recommending, selecting, and helping to locate or obtain merchandise based on customer needs and desires.
Must be knowledgeable about current sales and promotions, policies regarding payment and exchanges, and security practices. Must also be knowledgeable about Fudpucker's history, menu offerings, specials, promotions, entertainment schedules, and other matters about which guests may inquire upon.
May be required to operate register, count money, make change and process credit card payments.
Communicates with management regarding customer observations and/or criticisms about Fudpucker's products and services. Works well with management and is accepting of their guidance.
Takes initiative by always working to maximize productivity, able to multi-task, and keep a positive, upbeat demeanor while working the floor.
Watches for and recognizes security risks and thefts and knows how to prevent or handle these situations.
Ensures that all guests are thanked for their business and distributes customer comment cards.
Maintains the retail store in a clean, safe, and organized manner throughout and after each shift.
Complies with all Fudpucker's policies and procedures as per the Employee Handbook.
May assist others and perform other appropriate duties and routines as requested by the Retail Merchandise manager and/or other management personnel.
PHYSICAL REQUIREMENTS OF POSITION:
Must be able to communicate clearly with guests and other employees.
Must be able to stand for long periods of time.
Must have the ability to lift boxes frequently weighing up to 30 pounds and carry them up and down stairs.
Position Information
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
FUDPUCKER'S BEACHSIDE BAR & GRILL, celebrating its 43rd Anniversary this year, is a historical landmark in the city of Destin (well, it isn't actually "registered" as a historical landmark, but it has been here for a long time and everyone pretty much knows where it is... so there!). Anyway... because we've been around for a long time, we have had thousands of employees who have spent time with us, some of whom have since gone on to pursue some pretty amazing career paths... lawyers, accountants, law enforcement officers, high school teachers, building contractors, business owners, military officers, and dozens of other pretty remarkable pursuits. For many of them, Fudpucker's was their very first job and they credit Fuds with giving them the foundation from where they launched their careers. Fudpucker's culture of focusing on employee development through constructive training has been a hallmark of the company's success and it continues that way to this day.
In fact, one of Fudpucker's partners in a sister business is a former Army Green Beret who after leaving the Army, ran a restaurant-theming-business for decades that opened and remodeled thousands of restaurants. Drawing upon his years as a Green Beret (which just so happens to be the World's Foremost Training Organization) and working with all of those restaurants, he brings to Fuds an extremely unique understanding of HOW to train and develop people in the hospitality industry. And, the core of his training philosophy is to develop LIFE SKILLS and apply those skills to their jobs. With this partner's background coupled with Fudpucker's 40+year culture of developing employees, we've implemented the most advanced training program of any hospitality business in the Florida Panhandle and that alone is why people should want to work here
So, when you come to work at Fudpucker's, this is what you'll get:
- Receive the Best Training Available Anywhere:
- Learn everything imaginable about one of the most successful local businesses in Northwest Florida...
- Develop LIFE SKILLS that you'll take with you through the rest of your life!
- Receive Automatic Wage Increases with completion of each Level of our Multi-Level Training System.
- Great Wages and Benefits:
- Receive PAYCHECKS EVERY WEEK
- Receive Performance Based Rewards
- Receive an extra $1 to $2 per hour "Summer Retention" Bonus Payments for non-tipped positions. (but ya gotta make it through the whole summer)
- Receive Vacation if you stay for at least one year
- Receive Sick Leave if you join management and take a salary
- Enjoy Access to Health Insurance Benefits
- Enjoy Employee Health and Well-Being Support Programs
- Get 50% Discount on Food and Free Soda and Tea at Fudpucker's When You Work
- ...and other discounts on merchandise, food, & drinks at Fudpucker's when you are not working
- Take Advantage of Different Employment Opportunities:
- Career Advancement Opportunities, or...
- Seasonal or Part-Time Work (if that's all you want... that's okay, too)
- Enjoy a Family Oriented Environment:
- Majority of customers are in families and bring their children to Fudpucker's
- Multi-Generation Customer Base (Grandparents who had been here as kids return with their grandkids)
- Join a Strong and Enduring Employee Culture
- A Core Staff with Decades of Employee Tenure
- You'll Make Life-Long Friends (GUARANTEED!)
- Lots of Employee Parties (Employee Appreciation, End-of-Season, Christmas... well, you get the point)
- Be good and become a Fudpucker VIP (Very Important Pucker)
- Access to Managers and Owners who actually "listen" to Employees (well... most of the time, anyway)
- Join a VERY SPECIAL TEAM
- Locally Owned & Operated (i.e. this isn't one of those "BIG" corporations)
- Join thousands of employees who came before and continue to return...
- Be part of a Fixture in this Area's History and (if you want) meet the founders and owners of the Company (they're okay...)
- Help Support meaningful stuff:
- Animal Conservation (specifically... Alligators)
- Make-A-Wish Foundation
- Local School Systems (Field Trips and Honor Roll Awards)
- Arts Programs and Other Non-Profit Organizations
- Last, but not least, the Home of the WORLD FAMOUS FUDPUCKER T-SHIRT
- And, Yes, You Get a Free Fud T-Shirt When You're Hired (...and, for some, that may be the best thing of all :)
...So! What are you waiting for? If you've read this far, you might as well apply (..just do it)
*If you need assistance or an accommodation due to a disability during the application process, please contact Human Resources Phone: 850-988-6832. We provide reasonable accommodations in accordance with applicable laws 
