ZipRecruiter

Log In

1

H2B In Country Marriott Jobs in Washington (NOW HIRING)

All JobsH2B In Country Marriott JobsH2B In Country Marriott Jobs in Washington

H2B In Country Marriott information

What is an H2B in Country Marriott job?

H2B In Country Marriott jobs refer to seasonal or temporary positions at Marriott hotels in the United States that are filled by foreign workers already present in the country on H-2B visas. These roles typically include housekeeping, food service, landscaping, and other hospitality-related positions. The 'in country' designation means the worker is renewing or transferring their H-2B status with a new employer, rather than applying from abroad. Marriott, like many hotel chains, utilizes the H-2B visa program to address staffing needs during peak seasons. Workers in these roles are protected by U.S. labor laws and must meet the specific requirements set by the Department of Labor and Homeland Security.

What are the key skills and qualifications needed to thrive as an H2B in Country Marriott employee?

To thrive as an H2B In-Country Marriott employee, you typically need experience in hospitality services, knowledge of hotel operations, and eligibility for H2B visa employment. Familiarity with hotel management systems like Opera, point-of-sale (POS) systems, and basic food safety certifications are often required. Strong communication, teamwork, and customer service skills help you excel in guest relations and adapt to a multicultural environment. These skills and qualifications ensure efficient service delivery, guest satisfaction, and adherence to both company and legal standards.

What are some common challenges faced by H2B in Country employees at Marriott, and how can they be addressed?

H2B In Country employees at Marriott often encounter challenges such as adapting to new team dynamics, understanding company policies, and balancing fluctuating work schedules, particularly during peak seasons. Building strong communication with supervisors and coworkers can help ease the transition and clarify expectations. Marriott provides orientation and training programs that support integration, and employees are encouraged to seek guidance from HR or their managers if they have questions about roles or responsibilities. Embracing flexibility and being proactive in learning the hotel's standards will help you succeed and feel more comfortable in your position.

What are popular job titles related to H2B In Country Marriott jobs in Washington?

For H2B In Country Marriott jobs in Washington, the most frequently searched job titles are:

What job categories do people searching H2B In Country Marriott jobs in Washington look for?

The top searched job categories for H2B In Country Marriott jobs in Washington are:

What cities in Washington are hiring for H2B In Country Marriott jobs?

Cities in Washington with the most H2B In Country Marriott job openings:

H2B In Country Marriott jobs near you

FLEX Manager, Command Center, Digital + Technology Transformation

Marriott

Bethesda, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,187 frontline employees who took The Breakroom Quiz

54th of 107 rated hotels

Job description

This is a temporary position.

The assignment duration is through October 25, 2027.

JOB SUMMARY

The Manager, Command Center - Global Technology is a hands-on technical role supporting live hotel technology deployments across the Caribbean and Latin America (CALA) as part of Marriott's Digital + Technology Transformation program. The position leads real-time incident triage, troubleshooting, escalation coordination, and operational tracking during cutover, go-live, and stabilization, helping minimize disruption as hotels transition to OPERA Cloud PMS and related systems. The role works closely with deployment teams, regional and global resolver groups, and vendors in a fast-paced, 24x7 Command Center environment.

CANDIDATE PROFILE

 Education and Experience

Required

  • Bachelor's degree in Information Technology, Computer Science, Hospitality Technology, or a related field, or equivalent professional experience. 
  • 3+ years of hands-on professional experience in IT support, technical service desk, NOC/Command Center operations, hotel technology implementations, or related technical support roles. 
  • Experience supporting live production environments, high-urgency incident response, and cutover/go-live activities, including triage, prioritization, troubleshooting, escalation, and resolution of high-impact technical incidents. 
  • Fluent in English and Spanish required with Portuguese preferred.

Preferred

  • Experience supporting multi-property or multi-country environments, preferably within the Caribbean and Latin America (CALA) region, and operating in 24x7 or shift-based support models. 
  • Strong troubleshooting experiences across infrastructure, connectivity, and end-user environments, including LAN/WAN, Wi-Fi, DNS/DHCP, and VPN, with the ability to assess operational impact and identify recurring issues. 
  • Familiarity with OPERA Cloud PMS or OPERA v5, hotel technology integrations, and ITSM tools such as ServiceNow or Jira.

 

   CORE WORK ACTIVITIES 

  • Acts as a primary technical support resource during live deployment, cutover, go-live, hypercare, and stabilization activities. 
  • Performs real-time incident triage, troubleshooting, and prioritization based on business and operational impact, driving rapid restoration of hotel operations. 
  • Manages multiple concurrent incidents and coordinates escalations with regional teams, global resolver groups, vendors, and deployment stakeholders to support timely issue resolution. 
  • Provides clear, structured, and actionable incident communications, ensuring stakeholders have visibility into issue status, impact, ownership, and resolution progress. 
  • Logs, tracks, and maintains incidents, escalations, ownership, and resolution activities throughout the full incident lifecycle. 
  • Supports Command Center operations by executing shift handovers, maintaining operational continuity across time zones, and contributing to a structured 24x7 support model during active deployment waves.
  • Monitors critical issues through resolution, following up with responsible teams to remove blockers and maintain deployment momentum. 
  • Maintains accurate operational documentation, including incident records, workarounds, known issues, and resolution details to support deployment readiness and knowledge management. 
  • Supports root cause analysis, post-deployment reviews, and continuous improvement initiatives by identifying incident trends, capturing lessons learned, and recommending process enhancements.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. 

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

What Marriott International employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply