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Gym Team Member Jobs (NOW HIRING)

Planet Fitness

Gym Team Lead

Oxnard, CA · On-site

$16.75 - $18/hr

Taking info calls. * Assist in member check-ins, sign-ups, cancellations, and updating member ... gym tour. * Assist to facilitate member service issues and questions. * Assist with team member ...

Gold's Gym

General Manager

Totowa, NJ · On-site

$60K/yr

Manages member feedback of gym Team Member Experience Responsibilities * Deliver exceptional team member experience * Hire, train and schedule all gym-level staff * Trains and develops front desk ...

Gold's Gym

Group Exercise Instructor

Dundalk, MD · On-site

Manages member feedback of gym Team Member Experience Responsibilities * Deliver exceptional team member experience * Hire, train and schedule all gym-level staff * Trains and develops front desk ...

Gold's Gym

Group Exercise Instructor

Totowa, NJ · On-site

Manages member feedback of gym Team Member Experience Responsibilities * Deliver exceptional team member experience * Hire, train and schedule all gym-level staff * Trains and develops front desk ...

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Gym Team Member information

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How much do gym team member jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for gym team member in the United States is $13.42, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $15.14 per hour, depending on experience, location, and employer.

What is a gym team member?

Gym Team Members are staff who help maintain the smooth operation of a fitness facility. Their responsibilities often include greeting members, assisting with equipment, maintaining cleanliness, enforcing gym rules, and sometimes providing basic fitness guidance. They serve as the first point of contact for members, ensuring a welcoming and safe environment. Gym Team Members may also support administrative tasks such as signing up new members or answering questions about memberships.

What are the key skills and qualifications needed to thrive as a gym team member?

To thrive as a Gym Team Member, you need a basic understanding of fitness principles, customer service skills, and often a high school diploma or equivalent. Familiarity with gym management software, exercise equipment, and CPR/AED certification are commonly expected. Excellent communication, teamwork, and a positive attitude help create a welcoming and supportive environment for members. These skills and qualities ensure member safety, satisfaction, and the smooth operation of the gym.

What are some common challenges a gym team member faces during busy hours, and how can they effectively manage them?

During peak hours, Gym Team Members often face challenges such as managing crowded facilities, ensuring equipment is sanitized and available, and assisting multiple members simultaneously. To handle these situations effectively, strong communication and time management skills are essential. Proactively rotating equipment cleaning, staying attentive to member needs, and collaborating closely with colleagues help maintain a positive environment. Remaining calm and approachable under pressure also ensures that members feel supported and valued during busy times.

What is the difference between Gym Team Member vs Gym Instructor?

AspectGym Team MemberGym Instructor
CertificationsBasic fitness or customer service certificationsPersonal trainer certifications (e.g., NASM, ACE)
Work EnvironmentFront desk, customer support, general gym operationsLeading fitness classes, personal training sessions
Employer & Industry UsageCommonly employed in gyms for general support rolesHired to provide fitness instruction and training

While both roles work within the gym environment, a Gym Team Member primarily handles customer service and operational tasks, whereas a Gym Instructor focuses on delivering fitness training and classes. The certifications differ, with Gym Instructors requiring specialized fitness certifications. Understanding these differences helps in choosing the right career path or job search focus within the fitness industry.

What cities are hiring for Gym Team Member jobs?

Cities with the most Gym Team Member job openings:

What states have the most Gym Team Member jobs?

States with the most job openings for Gym Team Member jobs include:

What are popular job titles related to Gym Team Member jobs?

For Gym Team Member jobs, the most frequently searched job titles are:

Gym Team Member jobs near you
Infographic showing various Gym Team Member job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $27,917 per year, or $13.4 per hour.

General Manager - GOLD'S GYM - Austin Highland

Austin, TX

Gold's Gym
Health and Personal Care Stores • 11 - 50 employees
Learn more about Gold's Gymexternal

Full-time

Re-posted 21 days ago

Gold's Gym rating

6.1

Company rating: 6.1 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

Job description

The General Manager is responsible for effectively managing all facets of their gym, including, but not limited to hiring, training, development of team members and overall gym operations. Including delivering excellent customer service to our members while role-modeling the organization's values and culture. The General Manager may occasionally be required to work on weekends and evenings as needed to meet business needs.


Major Responsibilities

  • Member Experience
  • Deliver exceptional gym member experience
  • Oversee member experience withing the gym and lead by example
  • Provide and maintain the highest level of customer service to our members
  • Provide effective decision-making regarding customer service issues to provide a positive member experience
  • Ensure our member receive the best fitness experience by walking the gym floor and assisting members when needed
  • Manages member feedback of gym

Team Member Experience

  • Deliver exceptional team member experience
  • Hire, train and schedule all gym-level staff
  • Trains and develops Front Desk Team Members and/or Frontline Team Members regarding all Standard Operating Processes involving member acquisition and onboarding
  • Manage and evaluate the performance of all gym team members
  • Oversees team member bi-weekly payroll to ensure all missed punches are corrected and submitted on time with payroll signed off by indicated deadline

Gym Management Responsibilities

  • Manages P&L of their gym to ensure expected profitability
  • Facilitate and monitor company-wide initiatives
  • Ensure facility is clean and operationally sound & assist in organizing weights and inspecting equipment to ensure it is in working order
  • Responsible for managing janitorial and office supplies, printing and forms and small equipment
  • Effectively manages the operations of the gym, including managing gym-controllable inventory and assets
  • Be an ambassador of your gym by promoting and staying aware of your gym's social medica and digital presence
  • Respond to social media inquiries
  • Understands budgeting, inventory, payroll, labor management, and facilities maintenance o Have business acumen that includes an understanding of the competitive landscape and community around the gym
  • Ensure compliance throughout the gym
  • Ensure gym audits, which are in place to ensure the safety of our members and team members, are done in the expected timeframe
  • Stay aware of all job postings for your gym, and ensure interviews are performed on a consistent basis to prevent any open positions in operations or fitness

Qualifications

  • Minimum of 5 years of management experience, preferably in the fitness or hospitality-related industry. Bachelor's degree in business or related field is desirable!
  • Prior experience in personal training or management of personal trainers are highly preferred
  • Strong understanding of operations and performance metrics, including P&L, budgeting, inventory, employee relations and labor management, facilities maintenance
  • Team up with third-party vendors and internal support teams to ensure proper operations and maintenance of gym facilities
  • Become an expert on Gold Gym's products and target customers
  • Share weekly, monthly, and quarterly performance updates, including wins, learnings, and opportunities for improvement
  • Maintain flexibility in your daily schedule to handle communication needs, sometimes outside of typical business hours. Must be flexible and reliable team player, both internally and externally.
  • Must be able to build relationships, genuine connections, and trust, both internally and externally. Must have a customer-centric mentality and commitment to excellence and continuous improvement
  • Must be proactive and possess strong organizational and prioritization skills. Must have a high attention to detail and ability to management multiple projects and priorities
  • Must demonstrate excellent communication skills and be able to communicate clearly in all various modes (verbal, written, text, etc.) Must have well-developed interpersonal skills and a positive attitude.
  • Must be results and bottom-line oriented yet possess sensitivity towards people and values
  • Must have exceptional time-management skills and be able to execute tasks and responsibilities in an ever-changing industry
  • Must be able to think creatively and innovatively
  • Ability to travel to various fitness clubs and out of state meetings, or as needed

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