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Gym Member Services Jobs (NOW HIRING)

LifeCare Medical Center

Gym Attendant - Part Time

Warroad, MN · On-site

$13.75 - $17.75/hr

Gym/Rehab Attendant will have communication with gym member, patients, and Rehabilitation Services staff. Essential Key Job Responsibilities * Greets gym members and completes a gym tour. * Be ...

Gym Culture

Member Services Representative

Lubbock, TX · On-site

Member Services Representative Gym Culture | Lubbock, TX Gym Culture is looking for an energetic, professional, and people-focused Member Services Representative to join our team. Our Member Services ...

UFC Gym

Brazilian Jiu-Jitsu Coach

Sunnyvale, CA · On-site

At UFC Gym, the Brazilian Jiu-Jitsu Coach is responsible for ensuring a positive customer experience. Coaches are responsible for delivering great member service, Private and Small Group Training and ...

UFC Gym

Member Services Representative

Alhambra, CA · On-site +1

$16 - $25/hr

The Member Services Representative must be highly organized, professional and proactive; a team ... At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate ...

UFC Gym

Brazilian Jiu-Jitsu Coach

Brea, CA · On-site

$25/hr

At UFC Gym, the Brazilian Jiu-Jitsu Coach is responsible for ensuring a positive customer experience. Coaches are responsible for delivering great member service, Private and Small Group Training and ...

Crunch Fitness

Member Services Supervisor

Ypsilanti, MI · On-site

$13.73/hr

Member Services Supervisor Summary Title: Member Services Supervisor ID: MSS 6357 Job Source ... Health insurance Free gym membership Pay: $13.73/hr + monthly bonus Experience: Customer service: 1 ...

UFC Gym

Brazilian Jiu-Jitsu Coach

Huntington Beach, CA · On-site

$25 - $75/hr

At UFC Gym, the Brazilian Jiu-Jitsu Coach is responsible for ensuring a positive customer experience. Coaches are responsible for delivering great member service, Private and Small Group Training and ...

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How much do gym member services jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for gym member services in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

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Member Service Representative Full Time

Cincinnati, OH • On-site

Planet Fitness
Health and Personal Care Stores • 501 - 1,000 employees
Learn more about Planet Fitnessexternal

Other

Medical, Retirement

Re-posted 27 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 607 frontline employees who took The Breakroom Quiz

Job description

Member Services Representative

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities:

  • Greet gym members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check gym members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to gym member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements:

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • CPR certification required.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands:

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Benefits/COVID Safety Precautions:

  • Freezing gym membership.
  • Offer 401K.
  • Offer health benefits through various insurance companies.
  • Providing facial coverings for all staff and gym members.
  • Every other piece of cardio equipment shut off to promote social distancing.
  • Sanitizing showers every 20 minutes to ensure cleanliness for members.
  • Daily wellness checks and checking temperatures of employees before the start of a shift.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

What Planet Fitness employees say

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Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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