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Gym General Manager Jobs in Silver Spring, MD (NOW HIRING)

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Gym General Manager information

See Silver Spring, MD salary details

$19.6K

$57.8K

$101.3K

How much do gym general manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for gym general manager in Silver Spring, MD is $57,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $62,000.00 per year, depending on experience, location, and employer.

What does a gym general manager do?

A Gym General Manager oversees the daily operations of a fitness facility, ensuring that it runs smoothly and efficiently. Their responsibilities include managing staff, recruiting new members, maintaining equipment, handling budgets, and ensuring a high level of customer satisfaction. They also create marketing strategies, implement health and safety procedures, and address any issues that arise. Ultimately, their goal is to create a positive, profitable environment for both members and employees.

What are the key skills and qualifications needed to thrive as a gym general manager, and why are they important?

To thrive as a Gym General Manager, you need leadership abilities, business management skills, and knowledge of fitness industry standards, often supported by a degree in business or sports management. Familiarity with gym management software, scheduling systems, and point-of-sale platforms is typically required, and certifications such as CPR/AED are often valued. Exceptional interpersonal skills, problem-solving abilities, and the capacity to motivate staff and members set top performers apart. These skills ensure efficient operations, high member satisfaction, and a strong, results-driven team environment.

What are some common challenges gym general managers face in overseeing daily operations?

Gym General Managers often encounter challenges such as balancing member satisfaction with operational efficiency, managing staff schedules, and ensuring equipment is properly maintained. They must address concerns from both staff and members while keeping the facility running smoothly and meeting financial targets. Effective communication, adaptability, and strong problem-solving skills are essential to successfully navigate these challenges and foster a positive gym environment.
What are popular job titles related to Gym General Manager jobs in Silver Spring, MD? For Gym General Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Gym General Manager jobs in Silver Spring, MD look for? The top searched job categories for Gym General Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Gym General Manager jobs? Cities near Silver Spring, MD with the most Gym General Manager job openings:
Infographic showing various Gym General Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $57,842 per year, or $27.8 per hour.

Member Experience Team Member - Georgetown Park

Golds Gym DC Metro

Washington, DC โ€ข On-site

$18.40/hr

Part-time

Posted 16 days ago


Job description

Overall Scope: The Member Experience Team Member will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Assistant General Manager.

Major Responsibilities:

  • Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.
  • Provides security and control to the front door and retail area of the facility.
  • Personally checks each member into the gym using the proper check-in procedures.
  • Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor.
  • Register all guests into the gym using proper registration procedures.
  • Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner.
  • Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.
  • Addresses caller’s requests and/or takes appropriate messages noting caller’s name.
  • Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants.
  • Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.
  • Responds immediately to member requests, inquiries and concerns.
  • Maintain neat appearance and wear proper uniform attire with nametag while on duty.
  • Distributes keys, towels and other materials as needed.
  • Reserves time/makes appointments for special classes or other activities sponsored by the gym.
  • Processes retail and concession sales.
  • Attends all staff meetings as directed.
  • Cleans and maintains the Member Experience Team Member area according to Company standards.
  • Responsible for gym walk-thru as designated in walk-thru log.
  • Follow proper opening and closing procedures as instructed in the FDA training manual.
  • Logs all maintenance concerns that are reported.
  • Follows and reports any safety concerns.
  • Notifies management of gym incidents that requires incident reports.
  • Works when scheduled and adheres to company attendance policies.
  • Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.


Qualifications and Requirements:

  • High school diploma or equivalent required.
  • Excellent customer service skills are required.
  • Ability to communicate effectively with both staff and members.
  • Ability to communicate effectively verbally, non-verbally and in writing is required
  • Understanding of basic accounting principles is required.
  • Understanding of basic cash processing procedures is required.
  • Functional computer skills are required.
  • Ability to multi-task.
  • Must be able to work a flexible work schedule to include holidays and weekends.
  • Must be able to lift 25lbs repeatedly and stand for extended periods of time
  • Uphold Gold’s Gym Vision, Mission, Values and code of conduct.
  • Comply with all Gold’s Gym DC Metro policies and procedures