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Guests Services Supervisor Jobs (NOW HIRING)

OCI Hospitality

Guest Services Supervisor

Tampa, FL · On-site

The Guest Services Supervisor is responsible for establishing a positive work environment ... Registers and processes guests upon arrival and departure * Demonstrates and provides exceptional ...

Hotel Indigo

Guest Services Supervisor

Rochester, MN · On-site

The Guest Services Supervisor is responsible for establishing a positive work environment ... Registers and processes guests upon arrival and departure * Demonstrates and provides exceptional ...

Stonebridge Companies

$24/hr

Guest Services Supervisor Location: South San Francisco, CA FLSA: Non-Exempt Status: Full-time ... Handles checks and credit cards received from the guests for payment of hotel charges. * Knows all ...

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Guests Services Supervisor information

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$30.5K

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How much do guests services supervisor jobs pay per year?

As of Sep 14, 2026, the average yearly pay for guests services supervisor in the United States is $72,135.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $86,000.00 per year, depending on experience, location, and employer.

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Guest Services Supervisor

Tampa, FL • On-site

DoubleTree Tampa Rocky Point
See more jobs at DoubleTree Tampa Rocky Pointexternal

Full-time

Re-posted 27 days ago

Job description

Description

The DoubleTree Tampa Rocky Point Waterfront Hotel has an open position for a Guest Service Supervisor. 


The Guest Services Supervisor assists in supervising guest services operations and team members. The Guest Services Supervisor is responsible for establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand. 


Essential Duties and Responsibilities

  • Performs all duties of a Guest Services Representative
  • Registers and processes guests upon arrival and departure
  • Demonstrates and provides exceptional guest service to all?hotel?guests 
  • Demonstrates telephone courtesy and professionalism  
  • Maintains personal connections with guests and clients to encourage guest loyalty
  • Assists in supervising guest services department with efforts relating to recruitment, orientation, training and scheduling
  • Uses appropriate selling techniques to maximize revenue and occupancy 
  • Demonstrates a working knowledge of all services and facilities of the hotel and local area
  • Assists in reviewing and approving billing accounts and department reporting
  • Assists in maintaining product and service quality standards by investigating complaints and initiating corrective action
  • Maintains clean and professional appearance of?public areas and hotel office? 
  • Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

  • Strong interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Ability to handle stressful situations with poise and professionalism
  • Strong leadership and a professional image
  • Conduct work-related functions in a professional manner 

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