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Guest Services Jobs in Reston, VA (NOW HIRING)

Vista Host Inc.

Guest Service Representative

Sterling, VA · On-site

$17 - $18/hr

... hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include ...

New

Exhibition Hub

Guest Service Associate

Washington, DC · On-site

$18/hr

Guest Service Associate Salary: Hourly Summary: Be a part of an arts-loving and customer-oriented team responsible for providing a first-class experience for our guests. We provide exceptional guest ...

The Rittenhouse Hotel

Guest Service Agent

Arlington, VA · On-site

$17.25 - $22/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator - Front ...

HHM Hotels

Guest Service Agent

Washington, DC

$21 - $23/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

HYATT Hotels

Guest Service Agent

Bethesda, MD · On-site

$19 - $22/hr

Guest Service Agent Compensation: $19.00 to $22.00 per hour, Full-Time Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand ...

HHM Hotels

Guest Service Supervisor

Washington, DC

$24 - $25/hr

Guest Service Supervisor Supervise front desk staff ensuring brand/hotel guest and sustainability standards are met. Potential Career Path Front Desk Manager - Assistant General Manager or Sales ...

New

Hyatt Regency Bethesda

Guest Service Agent

Bethesda, MD · On-site

$16 - $20.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

HHM Hotels

Guest Service Agent

Rockville, MD

$18 - $19/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

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All JobsGuest Services JobsGuest Services Jobs in Reston, VA

Guest Services information

See Reston, VA salary details

$9

$15

$19

How much do guest services jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for guest services in Reston, VA is $15.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $16.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a guest services professional?

To thrive as a Guest Services professional, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale (POS) systems, and communication tools is often required. Outstanding interpersonal skills, patience, and problem-solving abilities help you excel in meeting guest needs and resolving issues. These skills ensure a positive guest experience, foster repeat business, and maintain the reputation of the organization.

How does a guest services representative typically collaborate with other departments to enhance the guest experience?

Guest Services representatives work closely with multiple departments such as housekeeping, maintenance, and food and beverage to ensure guests' needs are met efficiently. For example, if a guest reports a room issue, the representative coordinates with housekeeping or maintenance to resolve it quickly. Good communication and teamwork are essential, as Guest Services often acts as the main point of contact between guests and internal teams. This collaborative environment helps deliver a seamless, positive experience for guests and often provides valuable learning opportunities for those interested in advancing their hospitality careers.

What is the difference between Guest Services vs Front Desk Agent?

AspectGuest ServicesFront Desk Agent
Primary RoleAssist guests with inquiries, reservations, and special requestsCheck-in/check-out guests, manage reservations, handle payments
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
CredentialsCustomer service skills, hospitality experienceCustomer service skills, hospitality or hotel management knowledge

Guest Services and Front Desk Agent roles both serve guests in hospitality settings, but Guest Services focuses more on personalized assistance and guest satisfaction, while Front Desk Agents handle check-in/check-out processes and reservations. Both roles require strong customer service skills and hospitality knowledge, often overlapping in work environment and credentials.

Is guest services a stressful job?

Guest services jobs can be stressful due to high customer interaction, managing complaints, and handling busy environments. Success often depends on strong communication skills, patience, and the ability to stay calm under pressure.
More about Guest Services jobs

What are the most commonly searched types of Guest Services jobs in Reston, VA?

The most popular types of Guest Services jobs in Reston, VA are:

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For Guest Services jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Guest Services jobs in Reston, VA look for?

The top searched job categories for Guest Services jobs in Reston, VA are:

What cities near Reston, VA are hiring for Guest Services jobs?

Cities near Reston, VA with the most Guest Services job openings:

Guest Services jobs near you
Infographic showing various Guest Services job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $31,321 per year, or $15.1 per hour.

Guest Service Representative

Nothing Bundt Cakes #323

Woodbridge, VA • On-site

$13 - $14/hr

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. 
But it gets even better:
  • We close early so you can enjoy your evenings.
  • We offer flexible work schedules.
  • We’re keeping it casual. T-shirts and sneakers are where it’s at!
  • Cake discounts. Yummm!
  • You don’t have to be 18 to work here, so students can join us.
  • This job is fun. It’s literally a piece of cake!
  • This is a great place to make new friends!
  • You’ll get trained. Not only on crafting cake, but on growing your career.
  • We love to celebrate and bring joy to the community.
    Apply now. Joy is the job.