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Guest Services Managers Jobs (NOW HIRING)

CLOSED Bay Point Landing

Guest Services

Coos Bay, OR · On-site

$12.75 - $15.50/hr

Reporting: Guest Services Team Members will work with direct supervision of the General Manager and Guest Services Manager, as applicable. DESIRED MINIMUM QUALIFICATIONS A knack for providing ...

San Luis Resort

Guest Services Manager

Galveston, TX · On-site

Overview Guest Services Manager The Guest Services Manager is responsible for ensuring the ... Maintain a professional working relationship and promote open lines of communication with managers ...

CLOSED Bay Point Landing

Guest Services

Coos Bay, OR · On-site

$12.75 - $15.50/hr

Reporting: Guest Services Team Members will work with direct supervision of the General Manager and Guest Services Manager, as applicable. DESIRED MINIMUM QUALIFICATIONS A knack for providing ...

Universal Weather and Aviation

Guest Services Agent

Tampa, FL · On-site

$13.75 - $17.25/hr

Under the supervision of the Guest Services Manager, the Guest Services Agent will be responsible for providing a bespoke level of guest service while exhibiting a high level of security with ...

Air Culinaire Worldwide

Guest Services Agent

Tampa, FL · On-site

$18 - $20/hr

Under the supervision of the Guest Services Manager, the Guest Services Agent will be responsible for providing a bespoke level of guest service while exhibiting a high level of security with ...

Air Culinaire Worldwide

Guest Services Agent

Coppell, TX · On-site

$14 - $17.75/hr

Under the supervision of the Guest Services Manager, the Guest Services Agent will be responsible for providing a bespoke level of guest service while exhibiting a high level of security with ...

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Guest Services Managers information

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How much do guest services managers jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for guest services managers in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

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For Guest Services Managers jobs, the most frequently searched job titles are:

Guest Services Manager

Collierville, TN • On-site

Fairfield Inn & Suites Collierville
See more jobs at Fairfield Inn & Suites Colliervilleexternal

Full-time

Re-posted 14 days ago

Job description

Fairfield Inn & Suites Memphis Collierville is seeking a Guest Service Manager to support the daily operations of our 110-room select-service Marriott hotel. This position is ideal for a hospitality professional who enjoys leading a team, working with guests, staying organized, and helping ensure the hotel runs smoothly each day.

The Guest Service Manager will work closely with the General Manager and hotel team to support front desk operations, guest service, team communication, and daily follow-up. This is a hands-on role that requires a strong service mindset, good judgment, and the ability to lead by example.

Responsibilities
  • Support daily hotel operations with a focus on guest service and front office leadership.
  • Lead, coach, and support front desk and guest service team members.
  • Assist with guest arrivals, departures, reservations, room status, guest requests, and service recovery.
  • Respond to guest concerns in a professional and timely manner.
  • Help ensure front desk procedures, cash handling, key control, and guest service standards are followed.
  • Support scheduling, shift coverage, team communication, and daily task completion.
  • Work closely with housekeeping, maintenance, breakfast, sales, and other departments to support guest needs.
  • Assist the General Manager with administrative tasks, reporting, billing follow-up, supply needs, and other operational duties as assigned.
  • Help maintain a clean, organized, and welcoming lobby, front desk, and guest-facing environment.
  • Support Marriott brand standards, company policies, safety procedures, and overall hotel goals.
  • Serve as Manager on Duty when assigned.
 Qualifications
  • Prior hotel experience is required.
  • Front desk, guest service, or hotel operations experience preferred.
  • Previous supervisory or leadership experience preferred.
  • Marriott or select-service hotel experience is a plus.
  • Strong guest service, communication, and problem-solving skills.
  • Ability to lead and support a team in a busy hotel environment.
  • Strong organization, follow-through, and attention to detail.
  • Professional appearance and demeanor.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Physical Requirements
  • Ability to stand and walk for extended periods.
  • Ability to lift, carry, push, or pull up to 25 pounds occasionally.
  • Ability to use a computer, phone, printer, key system, and standard office equipment.
  • Ability to respond to guest, associate, or property needs as they arise.
Employment Status

Full-time. Classification as hourly or salaried will be determined based on company structure, property needs, and applicable wage and hour requirements.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to creating an inclusive environment for all employees.

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