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Guest Service Representative Hospital Jobs (NOW HIRING)

Hilton Garden Inn

Guest Service Representative

Columbia, SC · On-site

$11 - $13.50/hr

Guest Service Representative The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional ...

TPI Hospitality

GUEST SERVICE REPRESENTATIVE

Roseville, MN · On-site

$15 - $18/hr

Guest Service Representative - TPI Hospitality Location: Hampton Inn by Hilton - Roseville, MN Position: Part-Time | Guest Service Representative Shift: Sunday through Wednesday evening shift (5 PM ...

Hampton Inn

Guest Service Representative

Pittsburgh, PA · On-site

$12.50 - $15.50/hr

Guest Service Representative The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional ...

Bella Sante Day Spas

Guest Service Representative

Lexington, MA · On-site

$15.25 - $18.50/hr

Our Guest Service Representatives are the first line of support responsible for providing accurate and thorough information via telephone to current and prospective guests. Each Guest Service Rep is ...

Rainmaker Team LLC

Guest Service Representative

Lexington, KY · On-site

$11.75 - $14.50/hr

Guest Service Representative About the Role The Guest Service Representative (GSR) is the face of Hyatt Place Lexington, responsible for creating a welcoming, efficient, and memorable experience for ...

ASM Global

Guest Service Representative

Long Beach, CA · On-site

$25/hr

Guest Services Representative DEPARTMENT: Guest Services/ OperationsREPORTS TO: Guest Services Supervisor/ Operations ManagerFLSA STATUS: Non-Exempt HOURLY RATE RANGE: $25.00 per hour Legends Global ...

ASM Global

Guest Service Representative

Long Beach, CA · On-site

$25/hr

Guest Services Representative DEPARTMENT: Guest Services/ Operations REPORTS TO: Guest Services Supervisor/ Operations Manager FLSA STATUS: Non-Exempt HOURLY RATE RANGE: $25.00 per hour Legends ...

TPI Hospitality

GUEST SERVICE REPRESENTATIVE

Roseville, MN · On-site

$15 - $18/hr

Guest Service Representative - TPI Hospitality Location: Hampton Inn by Hilton - Roseville, MN Position: Part-Time | Guest Service Representative Shift: Sunday through Wednesday evening shift (5 PM ...

AEG

Guest Service Representative

Long Beach, CA · On-site

$25/hr

Guest Services Representative DEPARTMENT: Guest Services/ Operations REPORTS TO: Guest Services Supervisor/ Operations Manager FLSA STATUS: Non-Exempt HOURLY RATE RANGE: $25.00 per hour Legends ...

SpringHill Suites

Guest Service Representative

Greensboro, NC · On-site

$11.75 - $14.25/hr

Guest Service Representative As Guest Service Representative, you are the first and last impression ... Voluntary Options - Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal

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Guest Service Representative Hospital information

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How much do guest service representative hospital jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for guest service representative hospital in the United States is $14.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $15.87 per hour, depending on experience, location, and employer.

What is a guest service representative hospital?

Guest Service Representatives in a hospital are professionals who assist patients, visitors, and staff by providing information, directions, and support to ensure a positive hospital experience. They often greet guests at entrances, help with navigation, answer questions about hospital services, and resolve concerns or issues. Their role is crucial in creating a welcoming and helpful environment, often serving as the first point of contact for anyone entering the hospital. They may also assist with administrative tasks and help coordinate communication between departments to enhance patient satisfaction.

What are the key skills and qualifications needed to thrive as a guest service representative hospital?

To thrive as a Guest Service Representative in a hospital, you need strong interpersonal skills, customer service experience, and often a high school diploma or equivalent. Familiarity with hospital information systems, telephone switchboards, and visitor management software is typically required. Outstanding communication, problem-solving abilities, and a calm, compassionate demeanor help you excel in managing patient and visitor inquiries. These skills and qualities are crucial for creating a welcoming environment, ensuring smooth operations, and supporting patient satisfaction in a healthcare setting.

What are the most common challenges faced by guest service representatives hospital, and how can they be addressed?

Guest Service Representatives in hospitals often encounter challenges such as managing high-stress situations, addressing the needs of patients and visitors from diverse backgrounds, and maintaining clear communication among medical staff, patients, and families. These challenges can be addressed by developing strong interpersonal skills, staying calm under pressure, and being adaptable to rapidly changing circumstances. Continuous training in customer service and hospital protocols, as well as collaborating closely with clinical and administrative teams, helps ensure a positive experience for everyone involved.

What are popular job titles related to Guest Service Representative Hospital jobs?

For Guest Service Representative Hospital jobs, the most frequently searched job titles are:

Guest Service Representative

Columbia, SC • On-site

Hilton Garden Inn
Traveler Accommodation • 5 - 10K employees
Learn more about Hilton Garden Innexternal

$11 - $13.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Hilton Garden Inn rating

5.8

Company rating: 5.8 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

Job description

Guest Service Representative

The Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues.

We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience.

Benefits
  • Insurance (health, dental, vision, etc.)
  • Paid time off (vacation, sick leave, holidays)
  • 401K retirement plan
  • DailyPay: Access your earned wages when needed.
  • Special team member hotel rates for travel enthusiasts.
Responsibilities
  • Check guests in and out of the property
  • Handle guest inquiries and provide information about the local area
  • Assist with resolving guest complaints and issues
  • Process payments and maintain accurate records
  • Collaborate with other team members to ensure guest satisfaction
Requirements
  • Excellent customer service skills
  • Strong communication and interpersonal abilities
  • Attention to detail and problem-solving skills
  • Ability to work in a fast-paced environment
  • Previous experience in a customer-facing role is a plus
  • Flexibility to work 7am-3pm or 3pm-11pm shifts
  • Availability to work weekends, specifically Sundays

Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.

Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

What Hilton Garden Inn employees say

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