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Guest Service Rep Jobs (NOW HIRING)

Vista Host

Guest Service Representative

Southaven, MS · On-site

$12.25 - $15/hr

Guest Service Representative We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing ...

VP Management LLC

Guest Service Representative

Prestonsburg, KY · On-site

$14.50 - $17.50/hr

Guest Service Representative We are looking for highly organized candidates with excellent people skills for the position of a Guest Service Representative. GSRs are responsible for being the contact ...

St Joseph'S/Candler

Guest Service Representative

Savannah, GA · On-site

$12.50 - $15.25/hr

The Guest Services Representative (GSR) serves as the ultimate customer service representative for the organization and sets the tone for a positive consumer experience by projecting a positive and ...

My Place Hotel

Guest Service Representative

Wixom, MI · On-site

$13 - $15.75/hr

Guest Service Representative My Place Hotel in Wixom is seeking a dependable Guest Service Representative to support front desk operations and deliver a welcoming, professional experience for every ...

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Hampton Inn

Guest Service Representative

North Olmsted, OH

$12.25 - $15/hr

Guest Service Representative North Olmsted, OH Hampton Inn is currently seeking part- and full-time Guest Service Representatives to join their team in North Olmsted, Ohio! In this role, you will be ...

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How much do guest service rep jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for guest service rep in the United States is $14.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $15.87 per hour, depending on experience, location, and employer.
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Guest Service Rep jobs near you
Guest Service Representative

Guest Service Representative

Vista Host

Southaven, MS • On-site

$12.25 - $15/hr

Other

Posted 27 days ago

Job description

Guest Service Representative

We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities
  • Manage reservations and check guests in and out using a computerized system
  • Handle guest requests, such as booking tours or making restaurant reservations
  • Assist with check-in and check-out processes, including handling payments and issuing keys
  • Answer phone calls and respond to online inquiries in a timely and professional manner
  • Assist with organizing and setting up events and meetings
  • Handle guest complaints and concerns with grace and professionalism
  • Perform light cleaning duties, such as wiping down counters and restocking supplies
  • Other duties as assigned
Qualifications
  • Previous experience as a guest service representative or in a customer service role is preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and handle a high-volume workload
  • Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
  • Flexibility to work evenings, weekends, and holidays as needed
Perks
  • Competitive salary
  • Employee discounts on hotel rooms and amenities
  • Opportunities for advancement within the company
  • Professional development opportunities
  • Positive and supportive work environment

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