1

Guest Service Executive Jobs in Rochester, NY (NOW HIRING)

Showing results 21-40

Guest Service Executive information

Is guest service executive a stressful job?

A guest service executive role involves handling customer inquiries, resolving issues, and ensuring guest satisfaction, which can be demanding during busy periods or when managing difficult customers. The job often requires strong communication skills, patience, and the ability to work under pressure, making it potentially stressful at times.

What does a guest service executive do?

A guest service executive is responsible for assisting guests, addressing their inquiries, and ensuring a positive experience. They handle check-ins, reservations, and complaints, often using customer service skills and hotel management software. The role requires good communication, problem-solving abilities, and a professional demeanor.

What are the most commonly searched types of Guest Service jobs in Rochester, NY?

The most popular types of Guest Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Guest Service Executive jobs?

Cities near Rochester, NY with the most Guest Service Executive job openings:

$38.46 - $43.27/hr

Full-time

Medical, Life, Retirement, PTO

Posted 25 days ago


Job description

Schedule: Full time
Availability: Morning, Afternoon, Evening (Includes Weekends).
Age Requirement: Must be 18 years or older
Location: Pittsford, NY
Address: 3220 Monroe Ave
Pay: $80,000 - $90,000 / year
Job Posting: 08/17/2026
Job Posting End: 09/16/2026
Job ID:R0290861

Earn a $5,000 sign-on bonus!
Note: This position is based in Rochester, NY. Candidates not currently based in the Rochester area would be required to relocate. Relocation assistance is available; additional details will be provided during the interview.

The executive sous chef at Next Door serves as the culinary leader the kitchen, supporting the executive chef in the planning, preparation, and delivery of high-quality menu offerings that create an exceptional guest experience. This role helps ensure efficient and profitable kitchen operations while leading and developing culinary team members. In partnership with the executive chef and development chefs, the executive sous chef supports the testing and introduction of new recipes and brings them to life through daily menu offerings and the Tasting Menu.

Click here to get a taste of the role!

What You'll Do

  • Manage and develop a team of employees, engage in meaningful conversations, build trustedrelationshipsand provide the resources, feedback, and development opportunities they need to be successful

  • Lead and work alongside culinary team members in daily food preparation and service, ensuring exceptional quality, consistency, and presentation standards

  • Create and refine seasonal menu offerings and specials informed by guest feedback, culinary trends, market insights, and business objectives.

  • Lead the execution of private events, special dinners, and other unique dining experiences

  • Develop culinary talent through hands-on coaching, skill building, and feedback while ensuring recipe standards, job aids, and culinary best practices are consistently followed

  • Foster strong collaboration between front-of-house and back-of-house teams to deliver an exceptional guest experience and efficient restaurant operations

  • Oversee daily kitchen operations, including staffing, food quality, inventory, ordering, food safety, and human safety standards

  • Monitor financial performance, product trends, and operational metrics to drive sales, control costs, and improve profitability

  • Address operational challenges, resolve issues effectively, and lead the team through changing priorities while maintaining a smooth and productive operation

Required Qualifications

  • 2or more years of experience as a sous chef

  • Experience working in a variety of positions in upscale or fine dining restaurant

  • Experience in food service profit & loss management

  • Experienceworkinga variety of positions in an upscale or fine dining restaurant

  • Collective internal and/or external managerial/supervisory experience living our values and achieving results in our 5 measures, including interviewing, selection, performance management, employeedevelopmentand managing financials

Preferred Qualifications

  • Diverse culinary experience, including working with a variety of food in a variety of regions and/ or cultures

  • Bachelor's degree in culinary arts


At Wegmans, weve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with a 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

+

At Wegmans, weve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*
  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with a 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

Required
    Preferred
      Job Industries
      • Retail