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Guest Service Associate Jobs in Missouri (NOW HIRING)

GO RENTALS

Guest Services Associate

Kansas City, MO · On-site

$17/hr

Since its launch, Go Rentals has grown into a leading car rental service company with unrivaled ... We seek a talented guest service associate who: Is hospitality minded & understands first-class ...

Go Rentals

Guest Services Associate

Kansas City, MO · On-site

$17/hr

Guest Services Associate Hot Job MKC - Kansas City, MO 64116 Overview Salary Range $17.00 - $17.00 ... Since its launch, Go Rentals has grown into a leading car rental service company with unrivaled ...

Go Rentals

Guest Services Associate

Berkeley, MO · On-site

$13.75 - $17/hr

Since its launch, Go Rentals has grown into a leading car rental service company with unrivaled ... We seek a talented guest service associate who: Is hospitality minded & understands first-class ...

GO RENTALS

Guest Services Associate

Saint Louis, MO · On-site

$17/hr

Since its launch, Go Rentals has grown into a leading car rental service company with unrivaled ... We seek a talented guest service associate who: Is hospitality minded & understands first-class ...

KMG Hotels

Guest Service Agent

Kansas City, MO · On-site

$14.50 - $18.50/hr

The Guest Service Agent is often the first point of contact and the first impression for guests ... We strive to create an environment where all associates are valued and respected, and where doing ...

Marriott

Guest Service Expert AM

Kansas City, MO · On-site

$14.50 - $17.50/hr

Our Guest Service Experts take the initiative and deliver a wide range of services to make sure ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott International

Guest Service Expert

Kansas City, MO · On-site

$14.75 - $18.50/hr

Our Guest Service Experts take the initiative and deliver a wide range of services to make sure ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Fairfield Inn

Guest Service Representative

Poplar Bluff, MO · On-site

$15 - $15.50/hr

Guest Service Representative Working somewhere you'd rather not be? Are you looking for your next ... We know we work in an increasingly competitive industry and guests and associates have more options ...

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All JobsGuest Service Associate JobsGuest Service Associate Jobs in Missouri

Guest Service Associate information

See Missouri salary details

$8

$14

$19

How much do guest service associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for guest service associate in Missouri is $14.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $16.25 per hour, depending on experience, location, and employer.

What are common challenges faced by guest service associates, and how can they be addressed?

Guest Service Associates often encounter challenges such as managing high guest volumes during peak times, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To address these challenges, it’s important to develop strong communication and problem-solving skills, remain calm under pressure, and seek guidance from team leaders when needed. Building rapport with guests and collaborating closely with teammates helps create a supportive environment and ensures a consistently positive experience for visitors.

What is the difference between Guest Service Associate vs Front Desk Agent?

AspectGuest Service AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, entertainment venuesHotels, motels, resorts, hospitality establishments
Employer & IndustryHospitality, travel, entertainmentHospitality, travel, lodging
Primary ResponsibilitiesAssisting guests, providing information, handling inquiriesChecking in/out guests, managing reservations, answering front desk calls

Both roles focus on guest interaction and customer service within the hospitality industry. While a Guest Service Associate often handles a broader range of guest needs and inquiries, a Front Desk Agent primarily manages check-in/check-out processes and reservations. Both positions require similar credentials and are essential for delivering excellent guest experiences.

What are the key skills and qualifications needed to thrive as a guest service associate?

To thrive as a Guest Service Associate, you need strong interpersonal skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, patience, and a friendly attitude are standout soft skills in this role. These qualities ensure exceptional guest experiences, efficient operations, and positive brand representation.

What skills are needed for a guest service associate?

A guest service associate needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, patience, and a friendly attitude, along with basic computer skills and the ability to handle cash transactions if required. Customer service experience and a professional appearance are also important for success in this role.

What is a guest service associate?

Guest Service Associates are front-line employees responsible for providing excellent customer service in hospitality and retail settings, such as hotels, resorts, or stores. Their duties typically include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive overall experience for customers. They often act as the main point of contact between guests and the organization, requiring strong communication and problem-solving skills. Guest Service Associates may also assist with reservations, process payments, and provide information about local attractions or services.
What are the most commonly searched types of Guest Service jobs in Missouri? The most popular types of Guest Service jobs in Missouri are:
What cities in Missouri are hiring for Guest Service Associate jobs? Cities in Missouri with the most Guest Service Associate job openings:
Infographic showing various Guest Service Associate job openings in Missouri as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,033 per year, or $14.9 per hour.

Guest Service Expert

Marriott International, Inc

Kansas City, MO • On-site

$7.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,183 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description

Additional InformationEvening Shift Preferred
Job Number26095260
Job CategoryFood and Beverage & Culinary
Location2345 McGee St, Kansas City, Missouri, United States, 64108VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $7.50-$7.50 per hour
Tip Eligible: Y

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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