ZipRecruiter

Log In

1

Guest Relations Manager Jobs in Baton Rouge, LA (NOW HIRING)

BJ's Restaurants

Senior Kitchen Manager

Baton Rouge, LA · On-site

$55K - $64K/yr

Manage guest relations and guest recovery Qualifications Necessary Skills & Requirements: * A minimum of two years full service, high volume, casual dining restaurant management experience * High ...

BJ's Restaurants

Senior Kitchen Manager

Baton Rouge, LA · On-site

$65K - $75K/yr

Manage guest relations and guest recovery Qualifications Necessary Skills & Requirements: * A minimum of two years full service, high volume, casual dining restaurant management experience * High ...

KFC

Shift Manager

Baton Rouge, LA · On-site

$11.75 - $15/hr

... guest relations, product preparation, inventory management, execution of cash policy, ensuring that the highest quality products and guest service are delivered to each guest, and other duties as ...

KFC

Shift Manager

Baton Rouge, LA · On-site

$11.75 - $15/hr

... guest relations, product preparation, inventory management, execution of cash policy, ensuring that the highest quality products and guest service are delivered to each guest, and other duties as ...

KFC

Shift Manager

Baton Rouge, LA · On-site

$12.75 - $16.25/hr

... guest relations, product preparation, inventory management, execution of cash policy, ensuring that the highest quality products and guest service are delivered to each guest, and other duties as ...

KFC

Shift Manager

Baton Rouge, LA · On-site

$12.75 - $16.25/hr

... guest relations, product preparation, inventory management, execution of cash policy, ensuring that the highest quality products and guest service are delivered to each guest, and other duties as ...

KFC

Shift Manager

Baton Rouge, LA · On-site

$11.75 - $15/hr

... guest relations, product preparation, inventory management, execution of cash policy, ensuring that the highest quality products and guest service are delivered to each guest, and other duties as ...

KFC

Shift Manager

Baton Rouge, LA · On-site

$11.75 - $15/hr

... guest relations, product preparation, inventory management, execution of cash policy, ensuring that the highest quality products and guest service are delivered to each guest, and other duties as ...

KFC

Shift Manager

Baton Rouge, LA · On-site

$11.75 - $15/hr

... guest relations, product preparation, inventory management, execution of cash policy, ensuring that the highest quality products and guest service are delivered to each guest, and other duties as ...

KFC

Shift Manager

Baton Rouge, LA · On-site

$11.75 - $15/hr

... guest relations, product preparation, inventory management, execution of cash policy, ensuring that the highest quality products and guest service are delivered to each guest, and other duties as ...

Bally's Corporation

Bartender

Baton Rouge, LA

$11.50/hr

Build guest relations throughout every shift by talking with guests, making them feel welcome and ... Perform other duties as assigned or reasonably requested by any member of management. Please note ...

Bally's Corporation

Cage Cashier

Baton Rouge, LA · On-site

$14.50 - $17.25/hr

Build guest relations throughout every shift by talking with guests, making them feel welcome and ... Perform other duties as assigned or reasonably requested by any member of management. Please note ...

Bally's Corporation

Dealer

Baton Rouge, LA · On-site

$5.50 - $8.25/hr

Build guest relations throughout every shift by talking with guests, making them feel welcome and ... Perform other duties as assigned or reasonably requested by any member of management. Target ...

KFC

Team Member | KFC | TacoBell

Baton Rouge, LA · On-site

$9.50 - $12.25/hr

Ability to take an active role in guest service and guest relations. The number one focus of every ... Development from within to management positions

next page

Showing results 1-20

All JobsGuest Relations JobsGuest Relations Manager JobsGuest Relations Manager Jobs in Baton Rouge, LA

Guest Relations Manager information

See Baton Rouge, LA salary details

$20.1K

$47.9K

$73.1K

How much do guest relations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for guest relations manager in Baton Rouge, LA is $47,909.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $64,300.00 per year, depending on experience, location, and employer.

What is the difference between Guest Relations Manager vs Front Desk Agent?

AspectGuest Relations ManagerFront Desk Agent
ResponsibilitiesOversees guest experience, handles complaints, manages guest servicesChecks in/out guests, provides information, handles reservations
CredentialsHigh school diploma or equivalent; hospitality experience often preferredHigh school diploma; customer service skills
Work EnvironmentHotel lobby, guest areas, management officesFront desk, reception area
Industry UsageHotels, resorts, hospitality managementHotels, motels, hospitality industry

The Guest Relations Manager focuses on enhancing guest satisfaction and resolving issues, often overseeing staff and guest services. In contrast, the Front Desk Agent handles daily check-ins, reservations, and guest inquiries. Both roles require customer service skills and hospitality knowledge, but the manager position involves more oversight and strategic responsibilities.

What does a guest relations manager do?

A Guest Relations Manager is responsible for ensuring that guests have a positive and memorable experience at a hotel, resort, or similar establishment. They handle guest inquiries, resolve complaints, and coordinate with other departments to meet guest needs. Their role often includes supervising front desk staff, managing VIP guests, and implementing service standards. By maintaining high levels of customer satisfaction, they help build the reputation and success of the business.

What are the key skills and qualifications needed to thrive as a guest relations manager?

To thrive as a Guest Relations Manager, you need expertise in hospitality management, customer service, and conflict resolution, often supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), booking platforms, and guest feedback tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help you exceed guest expectations and handle diverse situations. These skills and qualities are vital to ensuring guest satisfaction, maintaining a positive reputation, and driving repeat business in the hospitality industry.

What does a guest relations manager do?

A guest relations manager works in the hospitality industry and ensures customer satisfaction in their company. They often work for hotels and resorts. As a guest relations manager, you train current and new employees, handle customer service complaints or issues, and perform other management and administrative duties. This career requires extensive experience in customer service in the hospitality industry. Some guest relations managers earn an associate or bachelor’s degree in hospitality. Additional qualifications are excellent communication, leadership, and management skills.

What are some common challenges faced by guest relations managers and how can they be effectively addressed?

Guest Relations Managers often encounter challenges such as handling difficult guest complaints, managing high guest expectations, and maintaining service consistency during peak periods. Effectively addressing these challenges requires strong communication skills, quick problem-solving abilities, and a proactive approach to guest satisfaction. Building a supportive team environment and maintaining open channels of communication with other departments—like housekeeping, front desk, and food & beverage—are also crucial for ensuring seamless guest experiences and resolving issues promptly.
More about Guest Relations Manager jobs
What are popular job titles related to Guest Relations Manager jobs in Baton Rouge, LA? For Guest Relations Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Guest Relations Manager jobs in Baton Rouge, LA look for? The top searched job categories for Guest Relations Manager jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Guest Relations Manager jobs? Cities near Baton Rouge, LA with the most Guest Relations Manager job openings:
Guest Relations Manager jobs near you
Infographic showing various Guest Relations Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $47,909 per year, or $23 per hour.

Kitchen Manager

Patrice & Associates Franchising, LLC

Baton Rouge, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

 Kitchen Manager
$55,000- $65,000
Attainable Quarterly Bonus- Up to $14,000/annually
 Medical, Dental, Vision, Life Insurance and more!
PTO
Relocation Assistance
401k with company match
 

                                             We are seeking a strong, high-energy Kitchen Manager
 Job Responsibilities:

  • Excellent people management skills used to manage and motivate a diverse employee group on a daily basis with a team effort orientation
  • Ability to train, coach, and develop staff
  • Guest relations, management, supervision of all staff and staffing levels
  • Team building
  • Work under the direction of the General Manager 


Desired Qualifications for Kitchen Manager:

  • P&L knowledge
  • Systems oriented
  • Approachable management style
  • 2+ years of current management experience in high volume, full service, upscale casual dining
  • Passion for service and great food
  • Must have Culinary experience and be very creative


EOE- Equal Opportunity Employer

We MATCH Our Candidates with the BEST Companies and Career Opportunities in the Industry...

With 30+ years' of experience, Patrice & Associates Hospitality & Recruiting Specialists is not only the LARGEST Hospitality Recruiting firm in North America, but the BEST extending beyond just Hospitality. We say we're the best because our clients are some of the top name brands in their respective industry and thry rely on us to MATCH talented leaders from entry-managers to C-Suite leaders with opportunities in their organizations.

TOP 5 Advantages YOU get with Patrice & Associates Hospitality Recruiting

1. We know openings that are not on job boards (the best usually aren't)
2. We get qualified candidates directly to the decision makers (jump the line)
3. We work for YOU for FREE as a Career Coach to find YOU the perfect career!
4. We work confidentially, protecting your job while we look for new opportunities
5. You get to be part of our secure database for future exclusive opportunities

EOE - Equal Opportunity Employer