Overview Part-time. The Guest Services Assistant NE provides exceptional support by greeting ... managing correspondence and documentation, as directed. • Collaborate with RNs and healthcare ...
Overview Part-time. The Guest Services Assistant NE provides exceptional support by greeting ... managing correspondence and documentation, as directed. • Collaborate with RNs and healthcare ...
... guest blogging or op-ed development and experience with event management and sponsorships. -- Road ... public relations, and more. Before founding Road Media Group, our principals generated proven ...
... guest blogging or op-ed development and experience with event management and sponsorships. -- Road ... public relations, and more. Before founding Road Media Group, our principals generated proven ...
... guest blogging or op-ed development and experience with event management and sponsorships. Road ... public relations, and more. Before founding Road Media Group, our principals generated proven ...
... guest blogging or op-ed development and experience with event management and sponsorships. Road ... public relations, and more. Before founding Road Media Group, our principals generated proven ...
Oversee scheduling, service flow, guest relations, and operational performance
Quick apply
Oversee scheduling, service flow, guest relations, and operational performance
... guest relations and loyalty programs to a dynamic, guest-focused gaming environment. This role is responsible for driving revenue growth, cultivating high-value guest relationships, and developing a ...
Quick apply
... guest relations and loyalty programs to a dynamic, guest-focused gaming environment. This role is responsible for driving revenue growth, cultivating high-value guest relationships, and developing a ...
Restaurant District Manager
Davenport, IA · On-site
$75K - $85K/yr
Voice Of Guest, Earn the Next Visit, guest relations calls), coaches and empowers restaurant management to deliver on all aspects of the guest experience including food quality and safety, speed of ...
Quick apply
Restaurant District Manager
Davenport, IA · On-site
$75K - $85K/yr
Voice Of Guest, Earn the Next Visit, guest relations calls), coaches and empowers restaurant management to deliver on all aspects of the guest experience including food quality and safety, speed of ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
Front of House Team Member
Sheldon, IA · On-site
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
Front of House Team Member
Sheldon, IA · On-site
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
Front of House Team Member
Denison, IA · On-site
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
Front of House Team Member
Denison, IA · On-site
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
Front of House Team Member
Red Oak, IA · On-site
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
Front of House Team Member
Red Oak, IA · On-site
You will be responsible for guest hospitality and safety, guest relations, FunZone Point of Sale transactions, FunZone cleanliness and Prize Counter upkeep. Qualifications, Skills, and/or ...
Guest Relations Manager information
See Iowa salary details
$21.6K - $26.8K
14% of jobs
$26.8K - $31.9K
10% of jobs
$32.6K is the 25th percentile. Wages below this are outliers.
$31.9K - $37.1K
12% of jobs
$37.1K - $42.3K
6% of jobs
$42.3K - $47.4K
7% of jobs
The median wage is $48.3K / yr.
$47.4K - $52.6K
6% of jobs
$52.6K - $57.8K
1% of jobs
$57.8K - $62.9K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$62.9K - $68.1K
11% of jobs
$68.1K - $73.3K
14% of jobs
$73.3K - $78.4K
11% of jobs
$21.6K
$51.4K
$78.4K
How much do guest relations manager jobs pay per year?
As of Aug 8, 2026, the average yearly pay for guest relations manager in Iowa is $51,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,900.00 and $69,000.00 per year, depending on experience, location, and employer.
What is the difference between Guest Relations Manager vs Front Desk Agent?
| Aspect | Guest Relations Manager | Front Desk Agent |
|---|---|---|
| Responsibilities | Oversees guest experience, handles complaints, manages guest services | Checks in/out guests, provides information, handles reservations |
| Credentials | High school diploma or equivalent; hospitality experience often preferred | High school diploma; customer service skills |
| Work Environment | Hotel lobby, guest areas, management offices | Front desk, reception area |
| Industry Usage | Hotels, resorts, hospitality management | Hotels, motels, hospitality industry |
The Guest Relations Manager focuses on enhancing guest satisfaction and resolving issues, often overseeing staff and guest services. In contrast, the Front Desk Agent handles daily check-ins, reservations, and guest inquiries. Both roles require customer service skills and hospitality knowledge, but the manager position involves more oversight and strategic responsibilities.
What does a guest relations manager do?
A Guest Relations Manager is responsible for ensuring that guests have a positive and memorable experience at a hotel, resort, or similar establishment. They handle guest inquiries, resolve complaints, and coordinate with other departments to meet guest needs. Their role often includes supervising front desk staff, managing VIP guests, and implementing service standards. By maintaining high levels of customer satisfaction, they help build the reputation and success of the business.
What are the key skills and qualifications needed to thrive as a guest relations manager?
To thrive as a Guest Relations Manager, you need expertise in hospitality management, customer service, and conflict resolution, often supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), booking platforms, and guest feedback tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help you exceed guest expectations and handle diverse situations. These skills and qualities are vital to ensuring guest satisfaction, maintaining a positive reputation, and driving repeat business in the hospitality industry.
What does a guest relations manager do?
A guest relations manager works in the hospitality industry and ensures customer satisfaction in their company. They often work for hotels and resorts. As a guest relations manager, you train current and new employees, handle customer service complaints or issues, and perform other management and administrative duties. This career requires extensive experience in customer service in the hospitality industry. Some guest relations managers earn an associate or bachelor’s degree in hospitality. Additional qualifications are excellent communication, leadership, and management skills.
What are some common challenges faced by guest relations managers and how can they be effectively addressed?
Guest Relations Managers often encounter challenges such as handling difficult guest complaints, managing high guest expectations, and maintaining service consistency during peak periods. Effectively addressing these challenges requires strong communication skills, quick problem-solving abilities, and a proactive approach to guest satisfaction. Building a supportive team environment and maintaining open channels of communication with other departments—like housekeeping, front desk, and food & beverage—are also crucial for ensuring seamless guest experiences and resolving issues promptly.
More about Guest Relations Manager jobs
What are popular job titles related to Guest Relations Manager jobs in Iowa? For Guest Relations Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Guest Relations Manager jobs in Iowa look for? The top searched job categories for Guest Relations Manager jobs in Iowa are:
Part-time
Medical, Dental, Retirement, PTO
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UnityPoint Health rating
7.3
Based on 361 frontline employees who took The Breakroom Quiz
265th of 887 rated healthcare providers
Job description
Overview
Part-time.
The Guest Services Assistant NE provides exceptional support by greeting patients, families, and staff, addressing inquiries with courtesy, and maintaining accurate medical records. The role ensures effective communication through timely EMR documentation and professional hand-offs while assisting with patient care tasks, such as medication transport, under RN guidance. The role upholds HIPAA compliance and supports operational efficiency to enhance patient experience and safety at UPH.
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Greet patients, families, physicians, and healthcare team members,
addressing their needs with courtesy and directing them appropriately.
• Respond promptly and courteously to phone calls and call system
inquiries to ensure efficient guest services.
• Maintain accurate medical record order in accordance with hospital
policies and department routines.
• Assist in ordering and scheduling patient procedures and follow-up
appointments to support healthcare team operations.
• Ensure a new medical record is accessible for patient admissions to
facilitate smooth onboarding processes.
• Communicate factual and concise patient care information verbally to
RNs, healthcare teams, patients, and families professionally.
• Utilize strong written communication skills to document real-time
information in the EMR per hospital and unit policies.
• Perform hand-offs with attention to detail, prioritizing patient safety
and effective information transfer.
• Assist department leadership with additional clerical tasks, such as
managing correspondence and documentation, as directed.
• Collaborate with RNs and healthcare team members to address patient
and family inquiries effectively.
• Assist in Patient Care Technician duties under RN direction, following
department expectations and competency validation.
• Support the transport of non-controlled medications from pharmacy
delivery to storage areas and back, as needed.
• Maintain awareness of patient and personal safety in all interactions
and tasks within the healthcare environment.
• Help maintain department nourishment and supply inventories to
support patient care and operational needs.
Qualifications
Education:
Required: high school diploma or equivalent
Part-time.
The Guest Services Assistant NE provides exceptional support by greeting patients, families, and staff, addressing inquiries with courtesy, and maintaining accurate medical records. The role ensures effective communication through timely EMR documentation and professional hand-offs while assisting with patient care tasks, such as medication transport, under RN guidance. The role upholds HIPAA compliance and supports operational efficiency to enhance patient experience and safety at UPH.
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Greet patients, families, physicians, and healthcare team members,
addressing their needs with courtesy and directing them appropriately.
• Respond promptly and courteously to phone calls and call system
inquiries to ensure efficient guest services.
• Maintain accurate medical record order in accordance with hospital
policies and department routines.
• Assist in ordering and scheduling patient procedures and follow-up
appointments to support healthcare team operations.
• Ensure a new medical record is accessible for patient admissions to
facilitate smooth onboarding processes.
• Communicate factual and concise patient care information verbally to
RNs, healthcare teams, patients, and families professionally.
• Utilize strong written communication skills to document real-time
information in the EMR per hospital and unit policies.
• Perform hand-offs with attention to detail, prioritizing patient safety
and effective information transfer.
• Assist department leadership with additional clerical tasks, such as
managing correspondence and documentation, as directed.
• Collaborate with RNs and healthcare team members to address patient
and family inquiries effectively.
• Assist in Patient Care Technician duties under RN direction, following
department expectations and competency validation.
• Support the transport of non-controlled medications from pharmacy
delivery to storage areas and back, as needed.
• Maintain awareness of patient and personal safety in all interactions
and tasks within the healthcare environment.
• Help maintain department nourishment and supply inventories to
support patient care and operational needs.
Qualifications
Education:
Required: high school diploma or equivalent
What UnityPoint Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About UnityPoint Health
Sourced by ZipRecruiter
At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
West Des Moines, IA, US
Year founded
1995